The Menzies Sydney
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TravelPod Member ReviewsThe Menzies Sydney
Not one to put on the list of good places to stay!
The staff were great, very welcoming but thats where it pretty much ends.
You can hear people as they are talking and walking down the hallways at all hours of the night, the road noise, bus stop, train station on the park side of the building is also very noisey. The constant rattle and hum of the city did not cease until after 4am!
The rooms were fine but pricey for pretty much anything you would find in a 2 star hotel.
Breakfast was a continental style for $25, it was just okay...nothing special.
The particular day we stayed there, the elevator we chose, got stuck travelling from 3rd floor to 5th floor to 9th floor....and nowhere else!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Menzies Sydney
Should be a good conteder for "The worst hotel in Sydney"
I completely agree with the previous review. Our travel agent booked this hotel 6 months in advance. We arrived to the hotel around 6 pm and even though the check-in time is at 2 pm, our room was not ready. Instead of double non-smoking room the hotel could only offer a single smoking room for the first night (we had a 3-night reservation) and "hopefully" move us into the reserved room the next day. The absence of the room was blamed on a "certain airline" who was allowed to stay in the rooms until 5 pm istead of 10:30 am checkout.
After some arguing with reception, we managed to secure a smoking double room that would be ready in 30 minutes. To kill the time, the reception gave us 2 vouchers for free drinks at the hotel bar. Turns out that the vouchers were good for a cup of tea or coffee (that you can get for free in any hotel room, including Menzies). Now that's real customer care!!
After an hour and a few heated discussions with the manager we were promised the desired room in a "few hours". Actually, there were other people in the same situation but they were not so lucky, they got smoking rooms for the first night.
The room itself was quite pathetic - very dated, the mattress was horrible, the bathroom had water stains all over it, the water pressure in the shower was pulsating, there was no safe in the room, "nice" office view (we were assured at the reception that we would get a park view) - the list could go on and on.
The only good thing about that place was the location.
To sum up - stay somewhere else, there is no shortage of hotels in Sydney.
Noisy, small and 2 star
My husband and I booked the hotel 8 months in advance and selected what we thought was a superior hotel (lobby pictures are certainly impressive). The room we were allocated was sub-standard with no storage space for clothes or suitcase. The bed was two singles pushed together instead of the double we had ordered and was hard and uncomfortable. The noise level from the room next door was unbearable and we complained three times between 11pm and 4.30 am. Nothing appeared to be done. We requested a different room but none was available. In the morning housekeeping had to vacuum the chips and party food outside our door from the all night party in the next room. The reasoning we were given was that the occupants of the neighbouring room were with a tour group and did not speak English, so could not understand requests to be quiet. Could it be they were worried about losing future bookings from the overseas tour company? We were moved to a better room the next day which had more space, but still had the problem with the beds. Hotel is only a very average 2 star and I would not recommend it or stay there again.
Nothing good to say except for the location
The only good thing about this hotel is its location - in the centre of Sydney half way between Darling Harbour and Circular Quay (where you'll find the Bridge/Opera House/the Rocks etc.).
We arrived in the middle of a power cut, which ended up lasting for 18 hours. During this time no-one could check in or go up to their rooms. It was chaos...
We were told many times that it wasn't the fault of the hotel - fair enough, but the way we were treated by the hotel staff was appalling.
After waiting for an hour or so, we were all put on a bus to the Novotel in Darling Harbour (which turned out to be far nicer than the Menzies - wish we could have stayed there...). They only had 10 rooms free (why we were all taken there if this was the case?!), so it was a mad scrum to get one of these. We were one of the fortunate ones... Everyone else had to be transported elsewhere (we heard later that some people ended up in Botony Bay - miles from the centre of the city).
The next day we arrived back early at the Menzies to check in, and were treated terribly. Around us business people were checking in, yet we were told that they didn't know if they had a room with us (we had booked this holiday over a year ago!). Finally after speaking to the manager and creating a scene, we were given a room.
The hotel is in dire need of a revamp - it's old, worn out and the rooms are tiny. Our double bedroom had two beds in it which were different height - very romantic! Our room was within yards of an office block - we had a great view of a lady typing away on her computer all day. We had to have the curtains close all the time because of this.
The pool facilities were like being in public baths...
My advise - don't stay here.
We stayed here in August 2004. The lobby and piano bar of the hotel were very impressive however the barman at the piano bar enjoyed giving out insults so only approach if u can take a pounding actually called my boyfriend "a stupid dickhead" because he gave him a new zealand dollar rather than an australian dollar by accident!we found the pool area and changing rooms to be rather dirty - the pool itself was lovely but the area around it needed a good clean.
The rooms are tiny but ours was lovely and clean but the air con does make a noise.
Its very central and situated on the main shopping street MC Donalds and burger king are directly underneath the hotel in a large shopping complex turn right at back of hotel and all the shops are along there .
If u go to the back of the hotel and turn left and follow the road for about 5 mins walk u r in the rocks and by opera house.
we had a great time here and would most probably return to stay here again.
We arrived early morning and were impressed by the initial impression given by the lobby, but on more careful inspection could see things were rather tired looking and not very clean.
We then had to wait to check into our 2 rooms, which wasn't the fault of the hotel, but given we had 2 rooms booked at least one of them might have been ready a little ahead of schedule.
When we were shown our rooms they were dreadful. Very tired, old, grubby and small, and not at all what we expected.
The brochure we'd booked from in UK gave hotel a 3 and half star rating and it certainly wasn't dirt cheap.
We left. We then checked into Rydges Jamison which was far superior, and much the same price.
Great location and a nice hotel
Located directly across the street from one of the main train stations, it's a great place to stay. We got a good rate from their website and stayed for three nights. The staff were very nice and even allowed us to check into our room quite early. Near lots of restaurants, etc. and has a workout room and pool. Highly recommend!
Leave the cat at home.
My wife and I stayed at the All Seasons Premier Menzies from 27 Dec 03 to 2 Jan 04 at not inconsiderable expense. We were allocated a room on the 12th floor at the back of the hotel with a view of the office block across the street. The room was the smallest room I have ever stayed in with no room to swing a cat. We had great difficulty finding somewhere to put our suitcases where we didn't fall over them all the time. The entrance to the underground car park was at the back of the building and the constant noise from the extractor fans 24/7 made it impossible to sleep without resort to earplugs. This hotel claims to be a three star hotel and it certainly has a nice lobby and piano bar but to me the important thing is the standard of accommodation and what my wife and I were allocated was not three star. Also be warned that the car park does not belong to the hotel and although there is a discount for hotel residents it still works out expensive.
Convenient but small room
We stayed at the Premier Menzies for a couple of nights during our honeymoon in February. The hotel is very conveniently located, well maintained, although the atmosphere is a bit "old". We didn't eat at the hotel, and the view from the room was nothing to write home about.
The room itself was on the small side. We stayed at the Four Points a few days before and liked it much more...
Premier Menzies is a winner
Very nice hotel with great location across street from subway. Close to main shopping area and QVB. Only a few (very safe) blocks to Sydney Opera House and Rocks area. Fantastic buffet breakfast. Indoor pool.
Friendly, helpful staff.
Great hotel, great location
We stayed at the Menzies twice during our holiday in Australia. We found the hotel through the accommodation desk at Sydney Airport and were given an excellent rate of about GBP.40 per night for a family of 3, which we thought was excellent value. The breakfasts in the hotel are amazing, the rooms are clean and spacious with excellent maid service daily. All the hotel staff are friendly and helpful which was great.Its an excellent location close enough to walk to Darling Harbour and Circular Quay and great for the shops. We would definately stay here again!!
TripAdvisor Reviews The Menzies Sydney
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