Superlative and unique

My wife and I have travelled in many countries and most of the major cities in the U.S., and we would rank The Mansion among the top two B&BS we've stayed at (beside the Holuloa Inn on the Big Island). Not only is this a gorgeous facility, but the attention to the guests is unrivaled. The staff will mix your drinks, and bring you back and forth to restaurants! You will never look at hotels or Buffalo the same again.

Solitude in Luxury

We were looking for a quick getaway for the w/e. After exploring all the options available to us, we decided Buffalo for a change. Why?

well, it has an amazing history with world famous architectural gems hidden through out the city. We actually stumbled across the 'Mansion' during the web search and decided to venture in. It seemed that such a place couldn't possibly exist in Buffalo. Simply put... a real treat.

The staff are terrific and supremely accomodating, nothing is out of the question, no request too small. A fantastically relaxing night in a updated classic. The butlers' mission is to make you feel at home....mission accomplished! We'll be back to torment them again.

Absolutely the best

We received a gift certificate for the Mansion and when we made our reservatons they asked us if we would be dining downtown. We told them that we would like to go to the ChopHouse restaurant a new restaurant and very hard to get reservations, they said they would check and we did get them. we were driven to the restaurant and picked up when we were finished. we had a lovely room with a butler who brought us cocktails and a snack after we returned. we liked it so much that we went again and the staff remembered us by name. A really great place and we will definitly go again.... thanks to all the staff they were wonderful

A place I like to call home

I am looking for an opportunity to go back home! To The Mansion that is! What an absolute treat! You are pampered from the minute you walk through the door and they take your bags from you! And I can't say enough about the brunch with the Cheese Blinzes... delicious.

Do not hesitate!

If you can get a room, which is by no means easy, book it. You get the kind of room here that you'd pay $300-400 for in LA, New York etc. This place makes me actually miss being in Buffalo. It is also well worth going from Classic to Grand for the extra $20. Kent is great, like they said below, but to be honest they all are. Gino, the owner, out to sort out that Orbitz thing, though...

Snubbed by the mansion

Too bad the mansion doesn't honor the reservations they take!!

Recently, for my wedding, my parents, who live out of state, booked a room at The Mansion via Orbitz. They got a confirmation # and everything looked fine and confirmed with the travel service a few days before departure. However, upon their arrival , they were quickly informed that they had no room for them at the Mansion and they provided no explination. The staff said that the confirmation # meant nothing and that we needed to find another hotel. The rude person behing the "welcome" desk instructed them that if they wanted a room in the future they needed to contact the hotel directly. Then, why do the link up with Orbitz and other discount travel sites???? It's too bad, because God know Buffalo needs more places like this...but hopefully they are managed more professionally!

Conde' Nast needs to give this a gold review

What contemporary style in a 1850's restored building. Great chefs, butlers and music; we truly appreciate the treatment we recieved.

Kent Rocks!

What a find! I've stayed in some great hotels around the world but have never experienced the degree of service I received at the Mansion. From the butler service (usually only available to repeat customers at 5-star hotels), the chocolate-dipped strawberries at turndown to the complimentary cocktail reception and shuttle, the Mansion pampers each guest from sun up to sun set. I only wish that I had an excuse to come back to Buffalo regularly. Thanks to Kent and the entire staff -- you guys rock!

Great place wow

WOW WOW WOW What a place The staff is GREAT The rooms are more than rooms This is the only place i will ever stay in SUNNY Buffalo (HAHA)The Mansion is the only place to stay in that city stayed at the HYATT not nice at alli will be back at the mansion on march 13 thru the 16th 2003 can not wait to get thier thanks FRANCOIS

Surprise Treat

I travel to Buffalo for business and always expect nothing more than a bed, but The Mansion on Delaware was an incredible surprise. From the Butler service to the personalized letterhead they gave a new meaning to service. THey gave us a tour of the facility to get us familiar with it. The rooms had incredible linens and a multihead shower. I'd strongly reccomend the experience.