Omni Majestic Hotel
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- Room service
- Wheelchair accessibility
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TravelPod Member ReviewsOmni Majestic Hotel Saint Louis
No pool but good standard rooms
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Omni Majestic Hotel Saint Louis
Wonderful stay, great room, great staff
Wonderful staff! Ask for Kyle, Public Relations Manager. He was very helpful during our stay, including shuttling us to a show. He even made sure a ride was there the next morning to take us back to airport. Don't leave without getting to know the Banquet Manager/Bartender, Jeff. He is breath of fresh air, what a nice person. Don't miss out on the story of his dog Woffy! Beautiful room, comfortable beds. Will stay again.
Better than reviews
We read reviews for this hotel. The reviews on expedia we great,but no so on trip advisor. We book the room anyway because of the price.
The room was very large, clean and the bed was as good as the heavenly bed.
I had read reviews that said the wall paper was torn and the carpet stained and that the staff was poor. I found that none of that to be true.
We had over all a great stay. A few draw back are : as large as the room is the bathroom is that small ( smallest I have ever seen). Housekeeping needs a few classes on how to clean a bathroom. The tub and sink were dark with dirt . The tub had a lot of left over curly hair.
We bought cleaner and I cleaned the bathroom myself. I will say that after I cleaned it housekeeping did keep it that way. Good point about the bathroom was that did not have any mold that seems to be a problem with most hotels.
Over all a great room and staff , just don't expect the best.
Less than Majestic
My wife and I returned to this once famous St. Louis establishment where we had spent our honeymoon 15 years ago. While the neighborhood has improved since our wedding night, with a number of abandoned buildings being converted to lofts, resteraunts and clubs, the Majestic is not the hotel we remembered.
The service at the hotel was lacking. When we checked in, there was only one man at the front desk (literally a desk in the lobby). We had only one night of turndown service which is usually not a big deal for us, but we had a rollout bed for one of the kids that I had to assemble every night. One night upon our return, the staff was having an arguement in the lobby. Other services seemed random. One night we a mint on each bed, one night a mint on only one bed and two nights, no mints. Again, not a big deal...unless your kids happen to like chocolate.
The hotel itself is showing signs of age. The wallpaper in our room was peeling. The carpet was worn and stained. There was only one trashcan for the whole room. On the positive side, the beds were comfortable. We did not eat at the hotel. Really odd was that the Majestic's lobby and elevators play classic hard rock 24 hours a day.
Pretty disapointing on the whole.
My wife and I stayed at this hotel for the first time on a Friday evening. We were warmly welcomed. Our room was clean, quiet, and nicely decorated. The bed was like heaven. Jerry provided timely and professional shuttle service around downtown. Very restful night's sleep. The late breakfast on Saturday (until noon) was limited but very tasty. All the staff were friendly. Checkout was quick and painless. No surprises. We will definitely stay here again and would highly recommend this hotel to anyone staying in the downtown area.
Cozy and Comfortable Omni
The omni impressed me for a few reasons. I was there on business, so close proximity was my main reason for staying here. Here are a few highlights of the Omni that I personally found nice.
1. Room was "roomy", well lit and very cozy.
2. Bed was incredibly comfortable. Feather bed as well as white down comforter.
3. I ordered room service 3 nights in a row. Every night it arrived within 15 min of my call. (the salmon was excellent)
4. Free shuttle service to and from your destination, even in pouring down rain after their normal service hours one of the lobby employees came and picked me up from my work.
A few gripes:
1. Their restaurant does not offer anything unique on the menu.
2. The free continental breakfast isn't that appealing, they are only open until 9am and if you get there around that time, everything is picked over and cold (or hard).
The best thing I can say about this hotel is the room. Like I said, very cozy and comfortable. Their lobby area was no more than a room with a small desk, so if you're looking for elegance, this isn't your place. It's got more of a mom and pop feel to it, which was nice for a change.
We loved this hotel.
My husband and I stayed at the Omni in early Sept. 2003. The rooms were beautiful and the location was great. We were able to walk to the Cardinal's ball game and it was a short drive to the Fox Theatre to see The Lion King. Staff was very helpful. The Omni Majestic is a small, but wonderful hotel.
The worst hotel stay I've ever had, bar none
This hotel is an absolute nightmare.
1) Although it advertises them, it does not have dataports in the room (I'm typing this review right now with a very slow dial-up system).
2) Although it advertises free parking, the parking is actually $14/night.
3) The hotel is not soundproofed at all, and you can hear every footstep in the hall and every word people say (in two days, I've been woken up from a sound sleep about 10 times by people talking in the halls and by doors slamming).
4) There are almost no movies on the TV.
5) The hotel staff is rude and uninformed (last night I called the hotel for directions from the restaurant where I'd had dinner to the hotel. The staff gave me the wrong directions, and I drove around St.
Louis for 2 hours at night).
6) The first night I was here, I arrived very late. The valet could not figure out how to turn off the lights on my rental car and called me 6 times and then banged on the door of my room several times (all of this at about midnight). I explained that disturbing an exhausted traveler at midnight would only be acceptable if there were a fire in the hotel and that a valet should be able to figure out how to turn off lights in a car.
I would never, never stay here again under any circumstances.
The Omni was Awesome!
We can't even begin to tell everyone how great this hotel was...from the most comfortable hotel bed to the most courteous, helpful and nicest front desk employees. We would truly recommend and return to this hotel again and again!
The Omni Majestic is a wonderful hotel! My fiance and I stayed there last October. The suites are beautiful and the staff is courteous and helpful. We weren't too familiar with downtown St. Louis; in fact, we got lost on the way to the hotel (too many one way streets) but the staff gave us excellent directions over the phone and stayed on with us until we pulled into the parking lot. The location is convenient, and the rooms are excellent. I would definitely reccommend the Omni to anyone looking for a great room at a great price in St. Louis!
Sad Service at the Majestic
I recently stayed at the Omni Majestic on my wedding night. To begin, the front desk was never manned by more than one person. I was never able to contact the front desk from my room because the woman running it was on the phone talking. In addition, my new wife and I found a homeless person peddling for money in the elevator on our way to our room. Also, in an attempt to get some toothpaste from the front desk I was told I needed to call housekeeping and was sent on my way. Anyone considering staying at this hotel would be better off in a Days Inn or far cheaper hotel. This was far from 4 or even 3 star service they claim to have. I would recommend the Westin hotel in St. Louis.
TripAdvisor Reviews Omni Majestic Hotel Saint Louis
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