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- Room service
- Swimming pool
- Free High-Speed Internet
- Business Services
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TravelPod Member ReviewsMadison Hotel Memphis
Great rooms, awesome rooftop bar
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Madison Hotel Memphis
# 1 hotel in Memphis
Memphis needed this beautiful 1st class hotel. The design is unique and contemporary. The service is outstanding and at the level of some of the best in the world. Staff is the most friendly an dprofessional I have ever come in contact with.
What's the big deal?
Perhaps Memphis deserves ANYTHING else but the "famous" (but lousy) Peabody, but this place is not it. Food is lousy, service is primitive. We drove all the way out to another restaurant named Equestria to have a mediocre meal then drive all the way back downtown....bad time....bad recommendations from the locals...they don't know good service or good food! Memphis is behind most other cities I visit by about 15 years
Won't stay anywhere else in Memphis
have stayed here 4 times, so far...the staff is polite, quite personable the decor is colorful yet minimalist,the rooms have the most comfortable beds and decorand for some reason, I am constantly reminded of good music while I am there
I spent a great week here.
I stayed 6 days, the room was a little smaller than I expedcted for the price. The bed was terriffic+ and the linens luxurious. I tipped the maid well on my first day and explained that I was a Beale St. musician that would be playig all night and sleeping all day. I need a maid at 3:30PM not 9am. Housekeeping accomodated me as did the mini-bar captian. Security was good w/ a doorman. Bathroom and it's accoutrements were fine, great blues sampler CD to listen to and TV package was adequate. The only minor inconveniences were caused by construction around Madison Ave. at the time. Also I had to walk two blocks to another hotel to catch the daily airport shuttle back.
I just returned from the Madison and was pretty impressed by the overall quality of the hotel. Nice exercise facilities, smallish but very attractive rooms, fantastic linens and a very peaceful and private overall atmosphere. The bathrooms were pretty amazing too- big, with separate shower and bathtub, and lots of marble. The free continental breakfast was better than average, and the bartender pours a mean (if wildly expensive) drink. If you are looking for a relaxing place to stay in Memphis, don't mind a little bit of attitude, and are willing to pay a little more than at other properties in town, this is a very good choice.
Horrible customer service!
Manager has no clue about customer service and the chef in the restaraunt needs to return to cooking school. Manager actually argued with me and was defensive when I shared my experience.What a disappointment, Memphis needs an upscale customer service oriented establishment.PASS!
Pass on This Hotel
Stay was an absolute nightmare. Maid walked in after I had retired for the evening. Hotel said she was doing turndown service - but at 10 p.m. I don't think so. I left a bracelet in the room which the hotel at first denied fiding. The same bracelet was mysteriously mailed to me two days later. Strongly suggest choosing another hotel.
Much better and more updated hotel compared to the Peabody! It is much more comfortable and fun than the Peabody. Finding a newspaper around there is like finding a needle in a haystack though!
Friendly staff and beautiful "artsy" decor. The mattress was wonderful, too!
Great New Accomodations
finally...a new alternative to the crowded and bit overratd Peabody in downtown Memphis. Madison Hotel, having only been quietly open for a few months is well on its way to being the best.
We spent two nights there over Labor Day weekend. Upon arrival the staff was prompt and beyond courteous. The Lobby is a fabulous restoration of this old bank building. The decor is a mix of the Art Deco era and the contemporary.
We upgraded our deluxe room to a small suite. AAA rate was applied and the suite rate ended up only 40.00 more than we had been prepared to pay anyway.
The bed and pillows were divine. All italian linens. The room decor was subtle and relaxing. Bathroom was spacious and well appointed.
Dined at on site restaurant...Grill 83. Wine list is more than adequate and well priced. Martinis...the signature drink...were GREAT! Service was exemplary as was the food.
The only negatives were those associated with the newness of the place. Still have a way to go with decor and accessories in the rooms.
Affiliated with Small Luxury Hotels of the World. We stay at these properties quite a bit and always enjoy them. This one measures right there with the best of them.
TripAdvisor Reviews Madison Hotel Memphis
Travel Blogs from Memphis
Chicago, Illinois: It was a long trip to Chicago and when we got in the 'Windy City' did not disappoint.....it was cold and windy. Our Hotel was right off the 'Magnificent Mile', great location. Rick got food poisoning our first night here so lost the whole next day, but I kept the holiday going and went shopping on the Magnificent Mile. We made up …
Good day driving to Memphis. Left at approximately 10:30 a.m., took it easy, stopped for a nice breakfast, fueled the truck and arrived at Graceland Rv Park around 4:00 p.m.
After we were set up I got on the internet and saw a message saying that our furnace at home was not working. Oops... Another hurdle! Got on the phone but oops, the laptop is not ...
... after that so I went to check-in at the hotel and watch the ducks parade from the fountain, down the steps, across the red carpet and get on the elevators to go up to their home on the roof for the night, it was very cute. Who knew you could train ducks? This happens twice a day here at the Peabody, once at 11am when they come down from the roof to the fountain and then again at 5pm when they ...
... or getting put on the wrong plane. They were right about it being a small plane. There was one row that had only one seat in the row. A very, very, small aisle and then a row with two seats. The only smaller commercial plane I was on was when I was on a 28 passenger plane flying from Memphis to Little Rock to get inducted into the army. And, they were right, the plane was too small for my bag, at least to have it inside. When the one flight attendant was not standing, she had to sit ...
... if anyone is in the area. I grew up watching Elvis movies with my mom on Saturdays, and listening to his Christmas records while we set up the Christmas tree every year. There wasn't much I didn't now about him already, but just seeing all those gold records displayed along the walls really makes you realize how incredible he was. I also loved hearing how generous he was, and seeing that he really ...