The Madison Memphis

Memphis needed this beautiful 1st class hotel. The design is unique and contemporary. The service is outstanding and at the level of some of the best in the world. Staff is the most friendly an dprofessional I have ever come in contact with.

Perhaps Memphis deserves ANYTHING else but the "famous" (but lousy) Peabody, but this place is not it. Food is lousy, service is primitive. We drove all the way out to another restaurant named Equestria to have a mediocre meal then drive all the way back downtown....bad time....bad recommendations from the locals...they don't know good service or good food! Memphis is behind most other cities I visit by about 15 years

have stayed here 4 times, so far...the staff is polite, quite personable the decor is colorful yet minimalist,the rooms have the most comfortable beds and decorand for some reason, I am constantly reminded of good music while I am there

I stayed 6 days, the room was a little smaller than I expedcted for the price. The bed was terriffic+ and the linens luxurious. I tipped the maid well on my first day and explained that I was a Beale St. musician that would be playig all night and sleeping all day. I need a maid at 3:30PM not 9am. Housekeeping accomodated me as did the mini-bar captian. Security was good w/ a doorman. Bathroom and it's accoutrements were fine, great blues sampler CD to listen to and TV package was adequate. The only minor inconveniences were caused by construction around Madison Ave. at the time. Also I had to walk two blocks to another hotel to catch the daily airport shuttle back.

I just returned from the Madison and was pretty impressed by the overall quality of the hotel. Nice exercise facilities, smallish but very attractive rooms, fantastic linens and a very peaceful and private overall atmosphere. The bathrooms were pretty amazing too- big, with separate shower and bathtub, and lots of marble. The free continental breakfast was better than average, and the bartender pours a mean (if wildly expensive) drink. If you are looking for a relaxing place to stay in Memphis, don't mind a little bit of attitude, and are willing to pay a little more than at other properties in town, this is a very good choice.

Manager has no clue about customer service and the chef in the restaraunt needs to return to cooking school. Manager actually argued with me and was defensive when I shared my experience.What a disappointment, Memphis needs an upscale customer service oriented establishment.PASS!

Stay was an absolute nightmare. Maid walked in after I had retired for the evening. Hotel said she was doing turndown service - but at 10 p.m. I don't think so. I left a bracelet in the room which the hotel at first denied fiding. The same bracelet was mysteriously mailed to me two days later. Strongly suggest choosing another hotel.

Much better and more updated hotel compared to the Peabody! It is much more comfortable and fun than the Peabody. Finding a newspaper around there is like finding a needle in a haystack though!

Friendly staff and beautiful "artsy" decor. The mattress was wonderful, too!

finally...a new alternative to the crowded and bit overratd Peabody in downtown Memphis. Madison Hotel, having only been quietly open for a few months is well on its way to being the best.

We spent two nights there over Labor Day weekend. Upon arrival the staff was prompt and beyond courteous. The Lobby is a fabulous restoration of this old bank building. The decor is a mix of the Art Deco era and the contemporary.

We upgraded our deluxe room to a small suite. AAA rate was applied and the suite rate ended up only 40.00 more than we had been prepared to pay anyway.

The bed and pillows were divine. All italian linens. The room decor was subtle and relaxing. Bathroom was spacious and well appointed.

Dined at on site restaurant...Grill 83. Wine list is more than adequate and well priced. Martinis...the signature drink...were GREAT! Service was exemplary as was the food.

The only negatives were those associated with the newness of the place. Still have a way to go with decor and accessories in the rooms.

Affiliated with Small Luxury Hotels of the World. We stay at these properties quite a bit and always enjoy them. This one measures right there with the best of them.