The Lodge At Vail, A Rockresort
How has this hotel rated in the past?
- Shuttle bus service
- Drycleaning onsite
- Meeting rooms/conference facilities
- Tennis Court
- Airport Transportation
Historical Traveler Reviews The Lodge At Vail, A Rockresort
Are you kidding me?
We stayed four nights in Jan, 2004. We checked in to our "luxury" King room and have never been so disappointed. It was a Motel room right on the parking lot, not connected to the hotel but an outside corridor to the front of the hotel. It was a nightmare. We had to walk over the bed to get to the small closet and very dated bathroom. We had the cars coming and going and the garbage trucks outside at 7AM. I am a Peaks member and am to get an upgrade at check in, but never thought a four star $400.00 per night hotel could ever have a room this bad. We travel to Vail a lot, and have stayed here 3 times before, which made it all the more shoking, as I am aware that some of the rooms are a bit small, at least they were updated and had a sense of luxury. This was such a let down, I doubt I would stay again. I must say that breakfast was the highlight of the trip, but we were glad to leave the hotel.
Thin walls- poor room service- bad management
We stayed at the Lodge at Vail- problem one room service advertised world famous fries- they were out, I can't imagine being out of french fries. Then burger requested well came med-rare. Then the next rooms toilet flushed so loudly and seemed to be backing up into our toilet- it kept us up half the night and to top that off the fire alarm went off at 2 AM- when sending back a form and informing management of this- they didn't respond- definitely not a high quality hotel
We were weary after reading some of the reviews on this website, however they were very wrong. The place was extremely nice and the staff was more than helpful in every way. We stayed in a standard lodge room which was far from standard it was very nicely decorated and the bathroom was awesome, new tile, new everything. We were impressed and enjoyed the convenient location of the Lodge. It is steps away from the slopes and right smack in the middle of all the great shops and restaurants. I would reccomend the Lodge to anyone coming to VAIL. We will definately be back!
The Perfect Place
The perfect place for a getaway in Colorado is definitely The Lodge at Vail. I surprised my wife with an extended weekend trip of skiing, shopping and dining and our experience in Vail and The Lodge is up there with the best. Wildflower restaurant and its wine list live up to its reputation as the best in Vail. Our suite was well appointed and was worth every penny. But it was the personable service from the staff which really made the difference. We felt like everybody knew our name by the time we left. We've never been to Vail in the off-season, but this last experience might lure us back this summer (with the kids!).
This Hotel was Amazing. I was leary from the reviews I read, but it was better than I could have imagained. The rooms have all just been remodled and are beautiful. The hotel was gorgious and staff was so helpful and respectful. The food was wounderful. The hotel is in the perfect location, steps from the main lift. I would recommend it to anyone. By far the best hotel I saw while in Vail. I will stay there on my next vacation.
Loved the Lodge
January 22, 2004
We looked forward to spending our Christmas holidays at The Lodge at Vail, and our visit surpassed all our wishes.
Our room was delightful, and the view from our windows and the gently falling snow was a memory to keep. Our meals were well prepared and served with flair. A friendly and willing staff added to our pleasure.
We felt so comfortabvle and welcome at The Lodge, and enjoyed our stay immensely.
This was not the Trip of our Lifetime because we hope to do it again next year!!!
This hotel has terrible rooms ! They are small with several maintenance problems. When I came the toilet lid and seat were chipped. When I took a shower the drain backed up a mile (gross!!!). The safe wasn't working,there were knobs missing on the dresser, the room had an odor. We asked for a non smoking room and there were cigarette stains on the bathroom counter. This hotel is a rundown dump not worth the price. I have stayed at budget hotels which were clean and neat- much better than the hundereds of dollars I paid out for this hotel. The general manager was rude and condesending- he knew the problems but seemed not to give a "****" There were several other people who complained as well. The staff there told us this hotel had their ratings lowered to 3 stars, but they have changed nothing on their stationary and nothing in the way of prices ! I would never, never, never recommmend this hotel. STAY FAR AWAY !!!!
Lodge at vail top notch
We stayed at the Lodge at Vail in January for 4 nights. The staff and surroundings were excellent. My only complaint is that the restaurants are very expensive, and they have no inexpensive place to get a quick lunch or breakfast. Our room was spectacular and the bathrooms are to die for. they spared no expense in decorating the rooms. I loved the ski valet where you could store your skis each night. The location is unbeatable. Just walk out the door and whole village is right there. Don't forget your fur coat or your wallet though! This is one of those rich and famous type places. Sometimes I felt like a bull in a china shop there. Every restaurant and every shop is expensive. Nothing casual about it.
The worst hotel experience of my life
This hotel books fraternity parties and allows the members the run of the hotel. We were awakened and kept awake by loud music and underage drunken partyers, and the hotel staff did nothing to control them. Hotel convinced us to stay a second night but could not move our room, assured us it wouldn't happen again...only to be awakened again at 11 pm, call the front desk and be told they were understaffed. We then watched drunk young women fall down the stairs in their formal attire while others sobbed and cried loudly in the lobby (as we checked out at 1 am).
There are better places in Vail
Most of the Lodge is pretty rundown with price/performance ratio totally unacceptable. Place needs heavy investment and a new management, which knows what´s going on. Staff itself is mostly very friendly and helpful; proximity to ski lifts makes life easy.
TripAdvisor Reviews The Lodge At Vail, A Rockresort
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... of the beautiful mountains behind us. Then we rode the Gondala back down the ski mountain. When we got to the bottom we found out Mom and Dad had to stay here because the brakes had to be replaced. So Tommy stayed with them while Edie and Ben went with AA and UD back to Denver. The four of them got back and Edie and Ben played Monopoly while AA made dinner (it was Mac -N- Cheese) but the adults had Asian. Tommy and Mom and Dad got back around 6:15. So when they got ...
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