The Leela Palace Bangalore
How has this hotel rated in the past?
Historical Traveler Reviews The Leela Palace Bangalore
I recently stayed at the Leela and was quite pleased with the quality of room and service. The quality of the restaurant food was average. Not bad but I did expect better for a five star deluxe. The Zen restaurant had what seemed to be a 30 page menu which got a bit ridiculous. The workout facilities are very good and the grounds and pool area are beautiful although, where the hotel is located, the smell of pollution is clear. There is a galleria attached for which you can do lots of shopping. the room was beautifl - hardwood floors with a full marble bathroom, jacuzzi tub, etc. One problem I found was the room lighting. A couple of nights it went on and off in the middle of the night on its own. I was never able to get the problem fixed and just ended up wearing the night mask I got from the airline on the way down.
The Best Hotel Service I Have Ever Had
My wife and I's stay at the Leela Palace was really amazing. I am usually very tough on five star hotels because I usually dont think they live up to their reputation, but this one really did.
Everyone gushes about the decor, but I want to hit on the service. Here are a few highlights.
1. We were bumped from our flight at the airport. Not to worry. The driver from the Leela who had been nice enough to walk us all the way to the check-in counter argued our case with the airline, asked to see a supervisor, and eventually after about 45 minutes got us two seats on the same flight just because he did not think it was fair for us to have to wait four extra hours when we had confirmed seats.
2. I told the bellboy that my wife like the flowers we saw in the lobby. When we returned from dinner, someone had filled our room with the same flowers. Needless to say, my wife was pretty impressed.
3. We told the front desk that we were going for a long car trip. They offered us free bottled water, a bottle of sunscreen, and asked for our driver's cell phone number so that they could call and check on us in case we got lost.
All in all, I fully agree that the Leela's service IS off the charts. I highly reccomend it to anyone as the best $300 per night hotel in the world.
Great place, pretty average service...
The aesthetics, building quality is world class. The food, I must add had some variety, and was good- but surely not top notch. You're better off wandering the city and eating in an independent restaurant such as "The Empire" chain of hotels (if you want some good South Indian food). The ambiance was also excellent.
The deco was designed to near perfection and I bathed in luxury my whole stay there. But alas...
...the service was surely not up to the mark- especially for a place charging INR 20,000+ in India. The service doesn't even come anywhere close to what you'd get in similar establishments in South East Asia. So, people who are world travellers, or Asiatic travellers, for that matter will surely find this element lacking (unless they've improved since I last visited).
I'm not saying that the hotel is bad- it's good- as a matter of fact, it's one of the better ones. As a veteran traveller worldwide, I sincerely feel, though, it's really not worth INR 20,000+. But then again- it's better than the West End, Oberoi (other somewhat comparable places I've stayed at).
In summary, I recommend this Hotel for those coming down to do serious business or some serious R&R after a hectic year, in B'lore and just need a nice, luxurious, cozy atmosphere to unwind and relax. However, world travellers, be warned: The service comes NOWHERE CLOSE to what you'd have seen in similar establishments in South East Asia!!!
The level of service at the Leela is off the charts. I've spent four times the room rate in other countries at exclusive resorts and they couldn't touch the service here. Every base is covered. I did ante up the extra money for a club level room (5th and 6th floors) which gave me access to a separate restaurant, billiards room, and two club lounges; one of which has complimentary drinks and apetizers throughout the day. Perhaps the stay would have been a little different if I weren't on a club level room.
The entire facility is wall to wall, ceiling to floor, marble; except for the massive columns throughout. The room I was in was hardwood flooring which was really nice. Each day they refreshed a tray of chocolates (made in the hotel), fruit, and bottled water.
As a Westerner, I was a bit concerned about brushing my teeth with tap water, but I went for it, and was fine.
This is truly an oasis in an otherwise, relative to Western cities, dirty city in tremendous disrepair. I should also note that although the rest of the city suffered from frequent daily power outages (very short in length), the Leela never skipped a beat.
Leela was wonderful!
I stayed with my husband at the Leela Palace. He was in Bangalore on business, so I stayed by myself pretty much all day. The housekeeping was great, as were the butlers. I loved the full gym. I would use the treadmill daily. I had a wonderful pedicure and also a hot rock massage while I was there also. Both were great! The pool is huge! The attached Leela Galleria Mall is very nice also. You really did not have to venture outside the hotel grounds if you did not want too. All of the hotel staff were very accomodating. The only problem we had was with the wait staff in the Citrus restaurant. They seemed to be arguing between themselves and were not paying attention to us at all! We did complain to the manager. We just never went back after that, and opted instead to order room service. Food was usually delivered within 30 mins. Our room was very nice. Large bathroom and beautiful view of courtyard from our balcony. The only thing I missed was a map of the hotel, since it was soooo big we had to venture thru it to find different restaurants and such. A map would have been helpful. All in all it was truly a 5 star hotel in my book.
One of the best hotels in the world. From the moment you step onto the forecourt you are ensconsed in luxury. The lobby is a marble paradise, the rooms are opulent and have the best beds you will ever sleep in your life. My wife and i are planning to go back to bangalore just to stay at the leela for a few days...What a Hotel.
This is the best hotel in India!
The Leela Palace is the nicest hotel in India. Our group stayed on the club floor which was fabulous. It had a beautiful lounge with full open, top shelf bar, beautiful snacks and hors d'oeuvres and a private breakfast restaurant. The lobby and grounds are gorgeous and well mentained. The only problem is trying to get a reservation - this hotel is always booked. I'm a five star hotel addict and this one rates right up there.
Don't miss the Indian restuarant Jamovar - the food is wonderful.
Leela Palace - The most expensive hotel in India !
leela is definitely the most visually spectacular hotel in Bangalore. It is also handily located for the airport.
The main problem I have with it however, is the cost !. it runs anywhere from $300-$450 USD per night, even with corporate rates, and on top of this, all the extras (internet access, minibar, etc) are about 20-30% higher than in the other Bangalore hotels.
2 glasses of decent scotch will run you $40 in the hotel bar.
2 weeks can easily run to $7-8000...
Room service is also desperately SLOW. The food is also pretty average.
The Oberoi has better service and food.
Sunday brunch well worth trying - 800 Rupees for all you can eat and as much champagne as you can drink. Service though, as usual, leaves something to be desired.
It does though, have the best hotel pool in Bangalore.
Leela is really a palace
The Leela is trully a palace. We stayed there only one night. We first got a room with a back street view. I asked for a garden view and they did change our room. We had dinner at the Zen restaurant. The food and service was good. But, the Indian restaurant looked like an experience, wish we had dinned there. Breakfast at the coffee shop was wonderfull. Rooms are great, bathrooms grand. We used the spa. I got the ayurveda treatment. I can't wait to experience that again. It was the best spa treatment ever. They have showers in the treatment rooms. The grounds are so well kept. The entrance is beautifull. visited 3 Countries and 6 cities on this trip. This was my favorite Hotel.
Most beautiful hotel ever. All staff were professional and attentive. Try to get a room overlooking the garden. The room had high speed cable connection and competent technical staff who quickly and unobtrusively assisted. Bathroom has a wall-mounted, extensible mirror that lights up and magnifies. The designer took the time to incoporate the use of lighting into the decor. Bed is extremely comfortable and sheets feel nice. Laundry service is reliable. Good selection of bottled water. Invoice at checkout was itemized and easy to read/review. Since it is such a large hotel, the corridors can be extremely long from end to the other. Visitors may want to take a quick moment to visually locate and memorize the number of doors to get to the nearest emergency exit.
TripAdvisor Reviews The Leela Palace Bangalore
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