The Lanesborough, A St. Regis Hotel
Travel Blogs from London
Yes, you heard me...shanna****ns. I'm not even sure that's how you spell it but run with me for a sec. So first off, when we first arrive in our terminal at LAX, our wonderful friends at US Airways (pffft!) let the flight know that we were going to be at full capacity and there wouldn't be enough room in the overhead bins for carry-ons. They were …
I was starting to feel like there was nothing really traditional or cultural about London. Besides the double decker buses and old telephone booths, it all seemed too cliche but then not cliche at all simultaneously. That is, until we visited the Tower of London. The Tower of London is the (in)famous castle as old as dirt that housed many monarchs …
... gravy. I wanted to partake and since it was to be my final night figured it would be a perfect way to send myself off. So I did some inter-webbing and found a place not too far (nothing's too far in London), but out of my immediate neighborhood, where I could have a nice Sunday roast in Chelsea. I'd had a fairly lazy day and got ready to go by 4. I'm getting pretty good at the tube by now and timed it so I'd be there for an early, leisurely meal. ...
... said we were walking but it only took 50 minutes, and much of the walk was in the shade so the 27deg wasn't a problem. We got some things crossed off the list but as we had left it quite late in the day the shops were shutting. Caught the bus back but got off one stop too far so had another good walk - this time it did feel really hot.
Woke up earlier to go site seeing. :) caught tubes to Westminster. Got off and saw the Big Ben. I waited for Lynda and Geoff while amber and Denise to get coffee.
Lynda and Geoff bought my ticket. We got on a boat and went for a sail. Saw the bridges. Nice old buildings. Went past saint peters cathedral. Then went up to London bridge. Got for and took photos then went and got tickers to Tower ...
How has this hotel rated in the past?
- Room service
- Fitness/Health center
- Business Services
Everything is great. Attention to detail, true personalized service. Above and beyond!!!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsThe Lanesborough, A St. Regis Hotel London
Historical Traveler Reviews The Lanesborough, A St. Regis Hotel London
After being let down by another hotel, we arranged our wedding reception here in October 2003 at just 3 weeks' notice. Simply put, the service we received from all employees of the hotel was flawless and we received many comments from our guests to the same effect. Nothing was too much trouble and every request, no matter how trivial, was dealt with graciously and efficiently. The other wonderful feature is the relaxed ambience of the hotel: the moment you step in from busy Knightsbridge, you feel like you are walking into a grand private residence.
After waiting months to travel to London to enjoy the Christmas season, I must say that my stay at the Lanesborough was disappointing. The good things: the car they arranged was waiting when I arrived at Heathrow, the driver called as we approached so I had no wait to check-in once I arrived and was shown to my room almost immediately rather than wait for the room to be made up, breakfasts were excellent, dinner I had in my room one night was perfect and served hot with little wait time, concierge, especially John A. was superb always addressing me by name and efficiently obtaining tickets, reservations, etc., spa was wonderful, Debbie runs a terrific place the most efficiently I have ever seen. Ronny was the best massage therapist I ever experienced.
we stayed at this hotel for our annivesary treat. it was well worth getting married for! the hotel is beautiful and the staff were polite and efficient at all times of the day and night. the resaurant offers a delightful menu and the dining area is tranquility in itself. our room was spacious and the butler was a real treat. our mini bar and ice bucket were always fully stocked and the maid was always unobtrusive.
most additional items such as morning tea, movies and water are complimentory as opposed to being a forgotten extra. we advise you all to stay there if you ever get the opportunity. H&L ps you may also see a Hollywood star if you are lucky. we saw Brad Bitt in the bar!! whey hey for the gals
I recently went for afternoon tea at the Lanesborough with 9 other work colleagues. The Lanesborough came highly recommended and we did enjoy ourselves. However, having said that there are some minor criticisms and having enjoyed tea at claridges and the Ritz I believe that there are better choices to be found within the grand hotels of London. Being a largish group we were seated in the corner of the conservatory where the view of the rest of the room was quite restricted and we were seated at dinner tables. Personally I prefer more intimate sofas and comfy chairs for tea! In addition, as a large group- we were recommended to try the Lanesborough blend of tea- assam, rose pongou and darjeeling, which was very nice. However, a couple of members of the group would have liked to have tried some of the other teas on offer and this was not offered. The sandwiches were tasty- I am sure that more would have been brought if requested. The scones were good and I liked the addition of lemon curd to the accompniments of strawberry jam and clotted cream. Although I liked the addition of crumpets- these were not home made and tasted just like packet crumpets from any supermarket. The pastries- including a strawberry tart, mince pie and blueberry meringuey macaroon type affair were good and overall I was pleased with the quality of the food. The service was quite good- not as attentive as the Ritz and although extra scones and crumpets were brought round at my request they didnt offer more as the Ritz do, although I don't doubt that they would bring more if asked. The Lanesborough used to be a hospital and is a fine stone building- they had a beautiful Christmas tree and real fire in the lobby and it certaily seemed festive! One final point- the toilets were not, in my opinion up to much- compared to Claridges they seemed very shabby with dirty tiling and no attendant on hand to dish out towels and hand lotion- maybe I am being picky but that is what i expect from a 5-star hotel!
We moved to London eight months ago and I'm determined to try all the recommended TEAS before we return to Florida. I took a very special friend to the Lanesborough for tea and was so embarassed and disappointed by my choice. The conservatory is the perfect setting but there is more to an outing than what meets the eye. The service was not up to a standard one would expect from such a prestigious hotel. If we needed something we had to wait and wave down our server, never once being asked if we needed anything. Five tea sandwiches, a scone, a crumpet and one tiny pastry and that was it, additional treats served if you know to ask for them and you can find your server. I just can't believe the difference from the first two experiences at the Brown's Hotel and the Savoy...lovely settings, attentive waiters, extra sandwiches, scones and pastries generously offered. Way too much food but that is the fun of the tea, isn't it? If you only get to go to one tea, I would recommend trying another location.
So Very Disappointed
After waiting ten years to stay at the Lanesborough, I can only describe my stay as very disappointing. I would say they failed in the details that I expect of a five star hotel. The mini bar was never correctly stocked, the ice was never full, at night there was never a door man. The butler was intrusive, when the "Do Not Disturb" was on for the room he came in anyway. On many days we did not receive our morning paper. The lighting system for the room is a pain to operate.
The concierge was rude and the staff seemed to be unable to communicate amungst themselves regarding our needs. Maybe we just got there on a bad week, I don't know, but I won't recommend this place to anyone. It is definately not a five star hotel in my opinion.
Business Traveler Pampered
For a business traveler (with a healthy expense acct), the Laneborough is the best. The butler service is worth its price in gold. Butlers will unpack your suitcase, arrange car service, print out documents, run a bath for you (upon your return to the hotel!) or whatever you desire. The library provides a warm but professional setting for meetings. The concierges, who have many years of experience, are knowledgeable and accomodating. In-room computer system allows you not to bring your laptop. You can check e-mail, work on documents or listen to your DVDs. For the business traveler there is no other choice.
The Best Afternoon Tea!
We only went for tea, but it was one of the highlights of our trip. The Conservatory was beautiful and the service there was excellent. We sat near the fountain and the pianist, a very romantic setting. We felt very pampered, there were so many servers that we never once poured our own tea. What a wonderful place!
All Time Favorite
Best experience in a London hotel. The service is superior. If you're lucky enough to get a room with a butler, you'll feel truly spoiled. We've returned for tea and also for the bar...cigars and cognac. Highly recommended.
Best Stay of My Life
Was fortunate enough to stay at the Lanesborough last March. It was the MOST fabulous stay of my life ! I cannot say enough about the Hotel, staff and accomodations. It is something I will remember for the rest of my life ! Truly worth every penny. The staff was so accomodating and went out of their way to make you feel welcome even if you weren't staying in a Suite ! Two of us travelled without our husbands and the staff was always looking out for us and our safety. Get Thyself to the Lanesborough !