Kendall Hotel

Address: 350 Main St, Cambridge, Massachusetts, 02142-1017, United States | 3 star hotel
 
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Location

This 3 star hotel, located on 350 Main St, Cambridge, is near Massachusetts Institute of Technology (MIT), Boston Athenaeum, Kendall Square, and The Garment District.
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          Historical Traveler Reviews Kendall Hotel Cambridge

          No response from the Kendall

          from

          My husband and I were hoping to attend one of the Kendall's Wine Series dinners over Father's Day weekend. We called the hotel to make a reservation and were told that one of their cafe managers would get back to us in the next couple of days. Four days went by and no call. I called back and explained that we had not heard from any one yet. I was apologized to and told that the managers had been away for the weekend and that we would be called first thing Monday morning. Still no call. It was now Thursday of that week so I sent an e mail letting them know that we were very dissapointed in not even receiving a call back. It is now Monday of the following week, no email response and no phone call. We feel that is they cannot return a simple phone call to reserve a room in their hotel then the customer service in general must not be very good. we will be staying a the Hotel Marlowe instead.

          Very cosy and comfortable

          from

          We enjoyed this hotel very much. rooms were unique, clean and very comfortable. a B&B sort of atmosphere. Charming, beautifully restored building. Had no problems with the staff. Breakfast was very good.

          I searched and searched for a hotel in Boston with two queen beds and this was the only one I could find. I'm very happy I did.

          There is not much going on in Kendall Square, but the subway is just steps away from the hotel and you can be in Boston in minutes. (Be sure to play the chimes in the subway station...)

          Parking is available, and while not cheap, it is less expensive than other Boston hotels.

          Typically nasty boston staff

          from

          I had a comfortable but unpleasant stay at the Kendall. The guy at the front desk at checkin seemed to care less if I found my room, reacting with a bored look when I dared ask what room belonged to the keycard he had handed me.

          To top it off, I accidentally left behind a dress short hanging in the closet at checkout. I'm guessing the housekeeping staff claimed it, since no one I've talked to on the phone can seem to locate it.

          Also, bring your own Ethernet cable, since the ever-annoyed staff wont be able to provide you with one.

          Enjoyed the 'character' of the Kendall - a change from the bland

          from

          I visit Kendall square for business (why else?) and this is my prefered hotel in the area.

          I've been reading people's comments about bad service - and I know where these people are coming from. I was quite surprised at the laid back attitude, which I mistook for "attitude" at first. I think it's an East Coast kind of laid back, rather than the West Coast variety which everyone finds so appealing.... But after my first stay here, I realized that these guys really care about their guests. Sure the service is unpolished. And it might seem "friendlier" if they imitated the smarmy, well-oiled service at Legal Seafood across the road - but I like these guys the way they are. This place has character. It's not a smooth-running, process-driven, corporate machine like Legal's.

          As for the criticism of "slow service" in the restaurant - I've experienced a "slow" glass of wine more than once. But I just catch the attention of the staff and they always handle it very well... So in my view, the restaurant is great for breakfast and meals with colleagues but it's probably not a place I would take important clients for a business dinner.

          Having Legal Seafood across the road is pretty handy too.

          Fresh ingrediants from the food to the atmosphere

          from

          It was releaving to have had such a warm place to stay on my business excursion to Boston. This family run hotel impressed me with it's professionally accomodating attitude. I appreciated the detail put into every from the individually decorated, americana/antique style rooms to the wild (meaning not farm raised) salmon on the dinner menu. Stay here if you want to experience genuine hospitality.

          What a unique place to stay.

          from

          This hotel is the most unique hotel I have ever stayed at. It is in a great loction, on the MIT campus and just a few feet from the subway.

          The rooms are spacious and furnished with antiques. My room had a large work desk and very comfortable chairs and a view to the cupola on the old firehouse which holds the lobby. The food in the cafe was great with large portions and good service.

          Very bad service

          from

          Very nice rooms but avoid eating there. The food is nice but the service is really awful, extremely rude to the point of being schocking.

          Great place

          from

          Stayed here for a wedding. The hotel is great..the rooms are nice..and it has an excellent location, right next to MIT, the T-stop, One-Kendall Sq., and it has a Legal Seafoods across the street. I only had a chance to eat at the restaurant for lunch, and it was outstanding. I would definitely stay here again....

          Don't bother!

          from

          So, maybe the Kendall Hotel is a nice place to stay but don't bother eating at their resteraunt. Or booking an event their for more than two people. I recently had a going away lunch for an Executive of our company. I had all the top executives from my company present and received probably the worst service I've ever received in my life. We were treated like we were a nuisance. Not only were we not treated with reasonable service we were not given any consideration from the management in regards to our complaint. The food was late, the service sucked, I finally got my drink I ordered as I was getting up from the table to leave the function. My review is...DON'T BOTHER! Go to the Legal Seafood across the street where they know what the word service means!

          Fun place to stay in Kendall Square

          from

          Having worked in the Kendall Square area for years, it was fun to stay overnight in this very different hotel. The service was good. the room very quiet and dark, so very good for sleeping. The bed was comfortable. The decor was freshly and sparkling albeit a little cuteand therefore a little over the top but different from the standard chains. Internet access and local telephones calls were free. When we want a night in town this will be a good choice, in fact next week we're planning on staying overnight again!

          TripAdvisor Reviews Kendall Hotel Cambridge

          4.50 of 5 stars Outstanding
           

          Travel Blogs from Cambridge

          The Room

          A travel blog entry by michaeltrippin on Sep 03, 2015

          8 photos

          ... an extremely empty mall. maybe it is a hidden gem? walking around, all I saw are a few bars and some small stores. I took to Yelp once again to find a place to eat. I ended up choosing a place called Mami Cafe because it was the highest rated restaurant in the area. It served Japanese food mostly teriyaki, hamburger plates, and curry. I chose a chicken dish with green tea shake. The place was tiny, maybe 3 tables and parties had to ...

          Boston Day

          A travel blog entry by jsbengel on Aug 01, 2014

          5 photos

          ... took a cab into town to the Lenox Hotel. As i was paying the bill, i must have laid my phone down on the seat. When i got out, i forgot it. We went to Suzannes on Newberry Street and after we got seated, i realized it was not on me. There was no way it was in my bag and we had not checked in yet, so it could not be in the room. I used Chase's phone to call it and got no answer. A few minutes later, my phone ...

          It was just a walk in the park

          A travel blog entry by pamrich on May 23, 2014

          7 photos

          ... as our bags are too heavy already, we set out for the Charles River Esplanade. This is a beautiful area of parkland along the river, and bearing in mind the number of runners we saw, the main training area in Boston. It has good paths and a runner-worn dirt track along most of it, and it goes for miles. Although it is a bit of a hassle to get there, I think I will is have a run along there tomorrow morning before we leave Boston. The area ...

          Hello, Chloe

          A travel blog entry by sindlen on Jan 17, 2014

          ... bid for pews which are surrounded by walls about 1.20 metres high, and the owners could decorate the pews as they wished. In winter they would bring in heated bricks to warm the pews. The more sought after pews were in the centre of the church and therefore warmer in winter. Above the pews, around the organ are four figurines which we were told had been donated by a pirate to decorate the church.

          We then headed up to the ...

          A Brief & Recent History of Africa

          A travel blog entry by pauljkuhne on Dec 25, 2013

          1 photo

          ... from becoming another South Africa with white minority rule under Ian Smith to electing Robert Mugabe who focused on stifling political dissent, wrecking the economy, and expropriating white-owned farms. Sierra Leone is a country that conjures up a few thoughts, including Frank Ocean and diamonds, and where there are diamonds, there's trouble. President Siaka Stevens was a huge kleptocrat who in the 70s amassed a fortune from diamonds. ...

          Traveler Photos Kendall Hotel Cambridge

          Nice room at Kendall Hotel
          Boston, United States