Kahler Grand Hotel
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Historical Traveler Reviews Kahler Grand Hotel Rochester
Fine, but nothing special
Rochester is kind of a strange hotel town. There are three kinds of visitors: those here for defined stays secondary to conferences and/or IBM, those here because of family members at the Mayo for extended stays, and those here for rotations/interviews at the clinic. The advice is different for each.
I stayed here for two nights in one of the 91 dollar hotel rooms; I knew when I was coming and going. The room was about the quality of a Holiday Inn; it was cheaper than the Marriott/Hilton/Holiday Inn offerings that I could find on the net. If you come in late in night, it IS hard as can be to find your way in from the garage due to all the needlessly locked doors (against those wild Scandinavian street gangs???)...I ended up entering the facility through the bowels of the Gonda building and if I hadn't known where I was going I might still be wandering down there.
If you're looking for extended accomodations, honestly, I'd go elsewhere. There are very nice people offering rooms along 2nd Street for half the money (or less, if you talk to them). Nothing special, but clean, and some with kitchens available.
For the last, long term Mayo category, rumor has it that they keep about 20 of their 700+ rooms available for you "special" visitors...in this case, welcome to Minnesota's little corner of hell.
It was free, I want my $ back!
I was interviewing at the mayo clinic and they provide free lodging at one of numerous hotels around the clinic. Sadly, I picked the Kahler b/c it was connected to the clinic via the skywalk.I have no idea how much the rooms go for, but I would not pay more than $29.99. The lobby was nice and the workout/pool area was above average. However, the room was SHOCKINGLY bad. (Rent He Got Game by Spike Lee and check out the room Denzel stays in for a like comparison). By no means do I live an extravagant lifestyle and in college I stayed in some cheap hostels during a european backpacking trip; however, this was the worst hotel room I had ever been in. The room was smaller than a manhattan studio apt. The furniture was old and broken down. The bed was rock hard. The carpet had a 3x2 foot stain (blood?) on it. The walls were stained from water damage. The bathroom was passable with a lot of towels.To top it all off, I never got my wake up call.If I had paid for the room I would have totally lost it and demanded my money back. I would never stay there again.
Location, Location, Location
Well, we had an entirely different experience than the Sept. 30, 2003 review. If you are visiting Rochester for the purpose of visiting the Mayo Clinic- Gonda, Eisenberg, Hilton, Siebens, Charlton, Plummer or Mayo Buildings, you can't beat the convenience of the Kahler Grand Hotel. We booked a standard room (non-smoking) with 2 double beds for 3 adults through Expedia for $80.00 plus taxes and fees for a total of $91.00 for 1 night. Yes, it is an old hotel. Yes, the rooms are on the smaller side. Yet, we had a room that was quiet, with comfortable beds and pillows with up-dated carpeting, up-dated cherry furniture. And it was clean. The bathroom had plenty of towels, the bathtub had a pulsating shower head with plenty of hot water. And the bathroom was clean. There was a large closet with an ironing board, iron and hairdryer provided. There is a good-sized pool, hot tub, exercise room on the 11th floor of the hotel. There is a Starbucks on the corner of the hotel. If you are planning to stay for an extended time, though, and need parking, that could add up. The attached parking garage is $9/day if you are a Kahler guest. If you will be at the St. Mary's Building of Mayo, you should probably reserve rooms in the 1100 block of 2nd Street SW which is west of the Kahler Grand. There are a couple of good places directly across from St. Mary's Building. Springhill Suites and Staybridge Suites are new, roomy and provide free parking.
My wife and I stayed here on a business trip of mine. This hotel should be avoided. From the outside, the hotel looks fairly respectable and the lobby looks ok.
Here's what we found on the inside:
1. The rooms were in a state of disrepair. Broken handles on dressers, TV knob broken, and stopper in sink broken.
2. The bed was as hard as a rock.
3. The windows were so dirty that it was like looking through wax paper.
4. The staff had an "attitude". We personally witnessed the staff openly make fun of other guests. Due to the hotel's close proximity to the Mayo Clinic, there are a few "permanent" hotel guests staying at the hotel for long term treatment. Many of these people are terminally ill. My wife and I witnessed hotel staff snicker and openly make fun of a woman who was obviously in the later stages of a terminal illiness.
The woman was simply asking for assistance from the staff to push her wheel chair through the lobby and out through a set of doors.
Inexcusable and very disrespectful. We felt sorry for the woman and embarassed for the staff.
Bottom line: Avoid this hotel.
Not Worth The Money!!!
We had a bad experience with the Kahler!! We had to sit in the hallway 30 minutes with our luggage while they fixed our door. We could only run our shower on the "pulse" setting. (This was a little hard on your body) It was so uncomfortable at night because you could not run your own air conditioning our family was up most of the night trying to stay cool.
When the guests next door took a shower (usualy 5 a.m.) it sent us all flying out of our beds because the pipes made such unbearable noises you could not possibly sleep. The worst part of this is the guest that stayed in our room before us had all the same complaints before we checked in and none of the problems were fixed when we checked in. I didn't even get a reply from the hotel after I sent a letter of complaint. You could not find anyplace to eat after 9 p.m., even on the weekends. I think the only reason people stay here is because of the handiness when going to conferences or in our case a dance competition.
Next time were going down the block and paying half the price and I'm sure sleeping a lot better.
Grand hotel, grand times
I have stayed at this hotel many times and have always enjoyed my time here. It truly is a "Grand" hotel.
I have stayed at the Kahler Grand Hotel many times, I find that this hotel is a wonderful place to stay. The entire staff at the Kahler is very helpfull and kind. I know that the rates at the Kahler hotel is very economical, I also know that it is in a location that is very convenent for anyone attending the Mayo clinic it is directly across the street and it also has access by their subway level so you do not have to even go outside in the winter time .
Avoid this hotel!!
We have stayed at this hotel several times over the past years because of conventions, and they still have not corrected their problems. This place is an old converted hospital and hopefully you will not get in one of the old rooms. The front desk staff is rued and disrespectful. There is not parking available for guests even though they tell you there is. What ever you do, do NOT use the phone in your room to check your email. The connection speed is terrible and oh by the way they charge you by the minute for making 800-phone and local calls. They don't tell you that until you check out along with all there other hidden costs.There are all kinds of new motels in the immediate area of downtown and I would suggest looking elsewhere. We are also sending a letter to the better business bureau. Jan Lee
The Kahler is not doing well. Three stores in the lobby area are empty (including the magazine/book store.) Also, it has a new air conditioning concept: "windows" (no A/C on cool nights available.)
We recently found the Kahler below our expectations. Very diffult to find your way from the parking ramp to the front desk area. Upon arriving at 4 pm we went to our room where we found it not ready and still dirty. The Kahler advertises 60 subway stores to shop in what they don't tell you is that NONE of the stores (with one exception) are open after 5 on weekdays and are closed the entire weekend.
We asked the customer service desk where to go for some live music on a Friday - they didn't know of anyplace except a "biker" bar.
The breakfast buffet was cold, they ran out of items and I had to pratically saw my waffle.
We were in town for a banquet being held at the Kahler. Next time I would reserve a room at the Hampton first. Never again at the Kahler.
TripAdvisor Reviews Kahler Grand Hotel Rochester
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