The Inn at Christmas Place

Address: 119 Christmas Tree Lane, Pigeon Forge, Tennessee, 37863-3365, United States | Hotel
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This hotel, located on 119 Christmas Tree Lane, Pigeon Forge, is near Incredible Christmas Place, The Track, Tennessee Shindig Show, and Smith Family Theater.
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          • Swimming pool
          • Outdoor pool
          • Kids pool
          • Indoor pool
          • Heated pool
          • Fitness/Health center


          • Free High-Speed Internet
          • Wheelchair accessibility
          • Free parking
          • Kitchenette


          • Suites


          • Continental Breakfast
          • Room service
          • Business Services

          Historical Traveler Reviews The Inn at Christmas Place Pigeon Forge

          Nice Hotel Bite Overpriced


          We have just returned from a 4 night stay at the Inn At Christmas place overall it is a very nice hotel but I feel a little overpriced for the area. We had a double queen christmas themed room which consisted of 1 wreath a Christmas pillow and few other small trinkets this was a bite disappointing. On night a 2 of our stay the elevators stopped working .While this happened I was in the lobby as three of the managers on duty were informed that a elderly quest on the 4th floor was waiting for a elevator to get down as she was not able to walk down the stairs They did nothing to send help or go themselfs to assist 1 hour later no signs posted or a hotel employee posted on any of the 4 floors to assist guest in getting up or down.The pool areas very nice but there is a height limit on the outdoor slide which should be posted on the web site. On Day 2 I asked if the ajoining room next to my room was availible I was told no at that point I asked is any other rooms were availible that we might be able to move to that had ajoining rooms was told it was not possible. The breakfast in the morning was good but both servers complained about how poorly the room was laided out which made the jobs very hard they are correct and this should be fixed. At $168.00 per night you expect 5 star servicehotel a bellmen at the front door opening it with the handicap button does not win the golden star from me Overall it is a very nice hotel they will work out some of the problems but for me its overpriced and disappointing

          ¡Cada centavo vale la pena y regresaremos!


          Llegamos a Pigeon Forge el 4 de julio, e hicimos el check in a nuestra basura de hotel, el Grand & Basura. Hubo gente que entró a nuestra habitación mientras los niños se estaban cambiando para acostarse. Después de una guerra con el personal de la recepción, nos fuimos y nunca volvimos a ver nuestro dinero. Fuimos directamente al Inn at Christmas Place. El personal fue cálido y acogedor, ¡y sin reservas, nos dieron una habitación para esa noche, y eso que era fiesta! Tuvimos que cambiar de habitación al día siguiente, pero no hubo problema. Nos pasaron el equipaje, todo mientras jugábamos afuera. La instalación no estaba terminada, pero era hermosa. El botones inclusive nos tomó una foto familiar en frente del gran árbol navideño en el vestíbulo para nuestra tarjeta navideña de este año. La decoración era de muy buen gusto, y sentías que era Navidad cada vez que entrabas al vestíbulo o a tu habitación. Estoy segura de que este hotel estará lleno en el verano y en el invierno. Nuestra habitación tenía una chimenea y un jacuzzi. También tenía una cocinita y una máquina de café. La mejor parte de hospedarse aquí fue el personal. Inclusive le envié una carta a la gerencia elogiando su buena selección de personal. Nos salvaron las únicas vacaciones que tenemos al año, y no les puedo agradecer lo suficiente por la calidez que nos mostraron. No hay nada como el Inn at Christmas Place. Gracias.

          Worth every penny, will go back!


          We arrived in Pigeon Forge on July 4th and checked into our dump of a hotel (the Grand & dump). People walked into our room at 11 pm while my minor children were getting ready for bed. After an all out war with the front lobby personnel, we left (never to see our money again!). We went directly over to the Inn at christmas Place. The staff was warm and welcoming and with no reservations, got us a room for the night on a holiday! We had to switch rooms the next day but, no problem, they moved our luggage and all while we were out playing. The facility is not finished but, it is beautiful. The bellman even took our family picture in front of their large Christmas tree in the lobby for our Christmas card this year. The decor is in very good taste and it feels like Christmas everytime you walk in the lobby or your room. I am sure this hotel will be booked in the summer and winter as our room had a fireplace and hot tub! Our room also had a kitchenette and coffee maker. The best part of staying here was the staff. I have even sent a letter to the management complimenting their fine choice in staff. They saved our only vacation of the year and I can't thank them enough for the warmth they showed us. There is no place else like the Inn at Christmas Place! Thanks.

          Wunderbares Hotel


          Was für ein wunderbares Hotel! Natürlich ist es neu, es war aber so schön, dass wir gleich für unseren Urlaub im Dezember reserviert hatten. Der Außenpool hat sogar eine Rutsche für die Kinder. Der Türsteher konnte gute Tipps geben und er war so hilfsbereit. Die Zimmer sind modern und komfortabel.

          Wonderful Hotel


          What a wonderful hotel! Of course it is new, but the place is so nice we reserved it for a trip in December. Outdoor pool has a slide the kids loved it. The doorman was wonderful with suggestions and so helpful. The rooms are so modern and comfortable.

          The Inn at Christmas Place


          WOW! What a wonderful place this was! The Inn at Christmas Place is brand new and they are still working on getting the place completed. (We stayed here the last week of June 2007) The decorations are absolutely beautiful. The rooms were very comfortable and decorated to higher standards. The beds were extremely comfortable and provided a great night sleep. The pool was outstanding according to our 2 kids age 6&7. The pool had a slide attached to it and our kids could never get enough of it. The location was perfect. We walked to nearby restaurants which were excellent. We enjoyed Bullfish Grill and Johnny Carino's Italian restaurant. We will be back to The Inn at Christmas Place. We must comend the staff. What a great job you all are doing. WONDERFUL.

          Going to be a 4 star for sure!!


          We were very excited to stay at this inn.

          First off, as the previous post states you will not find a more friendlier staff. Make sure you ask the bellmans, Mr. Dwight and Mr. Duhun to share some stories with you. They were such a delight and so helpful. The whole staff seems to be loving their jobs. We stayed 4 nights July 1-5, the hotel is very beautiful, such a great Christmas spirit thoughtout.

          The rooms were very well thoughtout. The furniture, drapes, and comforter to decorations-very beautiful. Mircowave and small icebox very useful. The bathroom is smaller than I imaged. We

          had a small tub and sink. The balcony was an extra $20 per night and I would not advise this extra fee. Our mountain view was of a large starbucks and porta-potty with a construction site. Yes- the mountains are in the very far view between the side road and the very busy parkway. Which if the A/C wasn't going on we could hear every car that pasted by. I am a very light sleeper which caused alot of lost sleep for me.

          I too would have loved to have a iron in my room. Maybe they haven't gotten to that yet. Also the indoor pool, arcade, gym not ready yet. So upon check out I discussed this with them and they took a extra 10% off. Which we thougth were fair.

          The breakfast is good. But for my husband and son, who do not eat eggs, would have liked some meat options before hiking.

          All in all this is a great place. Some small details that need fixing but from the attutide of the staff, I believe they will do everything to make this a 4 star. The location is great. Easy back roads to get to several popular attractions. Just ask and they will help.

          Also we found a great place to eat. The Smokey Mountain Brewery at Waldens Landing about a block from the Inn on the parkway. Great homemade hamburgers and homemade frenchfries for $4.99 great.

          Once everything is opened and running smooth. This is going to be the place to stay.

          Beautifil, but opened too soon.


          We just spent four nights at The Inn at Christmas Place. The hotel is beautiful, but they shouldn't have opened it yet. We had a room with two queen beds and a balcony. As we entered the room, we noticed what looked like crumbs at the foot of one of the beds and a fair amount of dust on the dresser. Nothing major, but it looked like no one had dusted or swept since the room was first set up. There seems to not be much attention to detail by the cleaning staff. I hope that is not something that will continue. Other examples....the tub never looked like it had been cleaned, just given a quick rinse.....coming back to find a new stack of towels with one towel having a very visible red stain. The stain was visible just looking at the stack. I thought, "How could someone set those towels down and not notice that?" We also came back from a day out to find a cigarette butt on our balcony floor.

          You won't find a more pleasant, friendly staff anywhere.

          There was a small desk/table, about 4 feet by 2 feet with two chairs. One had a dark stain the size of a silver dollar on the back padding. The TV was a nice flat screen HDTV. Cable was pretty basic 60-70 channels, but no HBO type channels and no pay movies. No phone book or hotel/area services literature/book that you normally see in a hotel room. We didn't even have a "Do Not Disturb" sign. There was a hair dryer, but no iron.

          There was also a GE microwave and refrigerator and a small one cup coffee maker.

          The nightstand had a Sony Dream Machine clock radio/CD player.

          Currently, only the first three floors are open. Our room was next to the elevators on the third floor. There is only one set of elevators, just off the lobby. On the third floor, it is open and you can see down to the lobby. If you are a light sleeper, you will want to request a room away from the elevators. You can hear people coming and going on the elevators all night and they have music playing in the lobby and outside the front door area that we could hear in the room....all night. It sounds like a music box playing....all night. There were double doors that can be closed in the hall, to block-off the elevator/lobby noise, but the you hear those doors opening and eventually someone leaves them open.

          The second evening, the fire alarm went off. Even though we were already outside at the pool, they asked us to leave the pool and go to the hotel entrance. After a short time, we were permitted to return to our room. From that point until we left, one of the two elevators was out of service.

          The complimentary breakfast includes Danish, donuts, a few cereals, bread and bagels. There are also biscuits and gravy and an omelet station. You can get scrambled eggs or an omelet with your choice of cheese, green pepper, onion and ham. They load it. My green pepper and onion omelet had more green pepper than egg.

          The Outdoor Pool with 95 Foot Figure-Eight Waterslide is a small pool. Don't expect to swim. The majority of the pool is 3 feet deep with a small part 4 feet deep. If you get eight people in the pool, you are running into someone whenever you turn around.

          The "Lush Gardens with Fountains" doesn't exist yet. The pond out front is nice and has several benches.

          The indoor pool and hot tub are still under construction. It will be some time before they are ready.

          We found the game arcade and exercise rooms to be empty.

          The laundry room had a brand new washer and dryer, neither of which was hooked-up.

          The ice machine on our floor wasn't working. I didn't check the other floors.

          The free high-speed internet access is currently cabled only. They don't know when wireless will be available. They offered me a network cable, but I carry my own.

          There is a large two-story glockenspiel/clock on the first floor. It rang large bells on the hour but we were told it wasn't working correctly.

          Be sure to get a frequent shopper card at the Christmas Place store across the street. They accept it at the hotel, although they said the two systems aren't connected yet. We were told that you get a $10.00 store voucher for every $250.00 you spend at either place. Your purchases can accumulate for two years, but drop off after that.

          As I said, the hotel is beautiful, but if I were going back soon, I wouldn't stay there until they could offer what they advertise, not just a room and breakfast. If that's all you need until they get the rest done, this is the place for you.

          Inn at Christmas Place


          Stayed at the Inn at Christmas Place for opening weekend (June 15, 2007) and had a wonderful time. The Inn at Christmas Place is Pigeon Forge's newest and best hotel yet!

          The hotel has 145 guest rooms, an indoor and outdoor pool, and an exercise room.

          The Christmas theme is found throughout the property and offers balconies in rooms.

          Inn at Christmas Place


          War zur Eröffnung (15. Juni 2007) im Inn at Christmas Place. Das Inn at Christmas Place ist das neueste Hotel in Pigeon Forge und natürlich auch das beste! Es hat 145 Zimmer, einen Innen.- und Außenpool und ein Fitnessstudio. Überall ist das Thema Weihnachten zu finden und jedes Zimmer hat einen Balkon.

          TripAdvisor Reviews The Inn at Christmas Place Pigeon Forge

          5.00 of 5 stars Outstanding

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