Stay away-they cheat!!

Important to know: the nice room pictured in the Hayden Hotel Web Page simply does not exist in the hotel!! They cheat! Their room are rubbish!When I told this to the doorman he simply smiled (and my payment was already done!!)Don't go there!Man adviced, saved for half!

Kids from fame

I should have known from the beggining we were on to a loser with this hotel. After an 8 hour flight, 2 taxi's and a 3 hour car ride we arrived at the hotel 30 minutes prior to the official check in time. We were told we couldn't check in for another hour so had to wander around in minus 7 degree temperatures for a while. On entering our room eventually, the window wouldn't shut and it took the janitor 5 hours to look at it. (for a first time in new york i was worried about our things). Fair enough the location is good as it's right by central park but the bathrooms are tiny and our bed frame kept falling apart. It was helpd together with tape and I had to reasemble it several times. My partner and I are back in new york this december but will be keeping clear of the hayden hall. So of my purchases went missing during my stay too so be careful if you stay there in the future.

It wasn't the Ritz but it was ok

I was very worried having read these reviews AFTER we had booked. But it was fine, it was clean, which was my main concern, and there where no roaches. It was quite basic, the sink in our room didn't work, but the staff where nice, the t.v had a good reception and they came and changed our sheets and towels everyday. Our bed was very comfy and we also had a fridge in our room. The only thing I would say is that shower wasn't that great, but it was hot and it worked! It's definatly not the worst place I've stayed in, and I thought it was reasonable for the price and the location. What do you expect for that money overlooking central park? Good for transport, museums and very near some great bars and cafes. I had a brilliant holiday!

What a dump!

This Hotel exceeded all of our expectations I mean. for such a low price I must admit there was not much to be expected but some towels and a somewhat clean room should have been part of it.......to top it all off we had mice come to visit us two nights in a row! We could not sleep because we heard constant noises in the night when we finally turned on the lights to see what it was we saw mice running about the room.All in all this was a dump! Everything was filthy and small and disgusting like a dump.The only good thing that can be said is the location that's about it I don't recommend anyone coming here.

Stay Away From Hayden Hole!

Apparently, making up lies is a routine for the non-English-speaking staff. We arrived to find out that our double, private bath room (which had already been PAID FOR through ...) had been "flooded" and we were being put into a shared bath single room. We got a twin bed and one pillow to share between the two of us, and the room was about 5 feet wide, no joke. The shared bathroom had no light and was filthy, as was the room. Our window would not shut. We raised hell and were promised that our first night would be free, and then we would be switched to the room we had already paid for. (I had to contact the hotel many times over the course of the next two months in order to get the refund, but we did eventually get it, so be persistent with your complaints) We were transferred to our rightful room the next day, and it was no better. We had the weird desk in front of the closet that another reviewer mentioned, the fan was grimy, the bathroom was airplane-tiny and porta-potty nasty, the showers alternated between icy and scalding, and the blankets were stained and dirty. Also, as someone mentioned, most of the outlets don't work, but the staff refuses to acknowledge it. Very strange. Broken glass in the lobby went unattended for several hours even after I called it to the attention of the desk. The stories of the staff regarding the "flooding" changed repeatedly (so much so that I don't think there actually was a flood), and they were very unconcerned with our comfort. We had to literally line up every day to complain because there was not a guest in the hotel that was satisified. Stay away from this hotel if you desire any sort of comfort, there are MUCH better options.

It was alright

Oh, it wasn't THAT bad! It was about what I expected, in fact, better since I read all these reviews before I went on my trip. Being from Texas, we didn't know how to work the radiator so it was loud and spitting all night but our neighbors said it was normal and showed us how to work it. The room was pretty small but with adequate furniture (not too much) and the TV did work. The hotel is obviously not a new building so it looked worn down but it appeared clean to me. However our window did get a nice view of the bathroom on our floor so we could see the heads of everyone who sat on the toilet. Also, the staff was not necessarily helpful when we had a question. But all in all, I feel we got what we paid for. If you can find a better rated place for the same price, I would choose elsewhere, but keep in mind that Hayden Hall offers the privacy you won't get at a hostel and is located in a very convenient spot. If you're looking for luxury like some of these other reviewers, I would suggest that you either lower your standards or expect to pay more.

Horrible

The room were dirty. The blanket does not looked washed, especially after I found a clump of long hairs on it. It was a good thing they gave me two twin beds so that I had another one to use. The shared bathroom shower drain was plugged. I had water up to my ankles and I had to wash my feet separately. This was the worst hotel I've ever stayed in. I was not expecting much, but basic cleanliness would have been great. I don't mind the share bathroom, but have it work correctly would have been nice. I agree with the previous review, find a hostel instead.

Small, But Charming...

Hayden Hall is a great value for such an expensive location! We were pleased to find a hotel for under $100 that was so close to the Imax Theater and the Museum of Natural History. We were on a budget, and the economical lodgings enabled us to see a lot more of the city than we would have otherwise. The rooms were small, but we didn't come to NYC to spend time in our room... Furnishings were sparse, but clean, and the staff was helpful. It was especially nice to have a doorman there when returning in the wee hours of the morning.

The worst ever

One of the first things I noticed on arrival in my room was that the TV didn’t work. Actually, it might have worked. But I’ll never know. There were five electrical outlets in the room but only one—along the bathroom baseboard at the opposite end of the room—worked. The TV cord couldn’t reach it, so there was no TV. I brought this to the attention of the desk clerk, whose only response was to insist that yes, the TV and the electrical outlets DID work after all.

The room contained an extra piece of furniture, a desk, which the management apparently didnÂ’t know what to do with. It was accompanied by an institutional folding metal chair. The room was much too small for the extra furniture, so it was difficult to maneuver around it. But more importantly, the desk completely blocked access to a small closet and made it impossible to open the closet door and use the closet.

There was no wastebasket in the room—but there was a large, open trash barrel in the hallway that I guess was there for all of us to use. The half-used bar of soap and half-bottle of shampoo left by the previous occupant was still sitting in the shower when I arrived. On my second day there, I returned to find that the sheets had been removed from the bed, as one would expect, but the bed had not been re-made. Instead, a folded-up sheet and blanket were sitting on the bed so I could make it when I got back. There was a ceiling fan in the room, whose white blades were outlined with some kind of black grime.

And, of course, roaches. Greeted every morning by several roaches.

Hayden Hall Hole!

This hotel would have to be the worst hotel I have ever stayed in!

The photos shown to advertise the hotel on the web are not even 1/8th of the actual rooms. We booked a private bathroom/double and were given a tiny room with bunk beds and a wash basin! There is a small celling fan and the heating was no where to be found! After complaning to the desk we were give a room with a double bed and a basin and that was it! The desk staff can just speak broken english and the shared bathroom was so filthy that you could run your finger across the floor and show the true colour of the floor, which was a dirty grey! When we got up the following morning and spoke to the manager she told us she would upgrade us to a double/private bathroom. But we quickly explained that this was what we had pre-paid for and that is was not an upgrade at all! The private bathroom/double bed room we were given was just as bad as the others! The shower/tolet was a hole in the wall no bigger that a small closet. And the window that looked out on a courtyard and into other rooms had no curtain so all the world could see you shower and whipe your butt!!! The walls were dirty and craking, the floors were lino and were just as dirty. The lift was big enough to fit 2 people JUST! And half the time it was out of service so we walked down creepy flights of stairs.

All the guest we saw complained and the same story was given to all of us. "Our good rooms are currently getting fitted with airconditioning sorry we will give you a refund" But 6 months down the track no refund has turned up!

This hotel is a dive and I warn you all to stay away from booking Hayden Hall. We saw hostils that were 100% better, and cheaper.