Grand Metropole Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews Grand Metropole Hotel Blackpool
We had booked a week long stay at The "Grand" Metropole Hotel from 06/01/06 to the 13/01/06 but checked out a day later. Our bedroom was adequate size but the plumbing didn't work properly and no shower facilities at all only a bath which took 20 minutes to fill. You could not use the sink in the bathroom at the same time as the bath as no water then flowed into the bath. The hotel smelt damp and musty. The games room you couldn't use because of the smell of damp and fungus in the air was over powering and little facilities were there anyway and the windows were so dirty you couldn't see out of them onto the road.The food was terrible and several basic food hygiene regulations were totally ignored i.e. pate left out on what looked like a pasting table in the corner of the so-called restaurant had curled edges to it as it had been left out in the warmth for so long. The salad was the bear minimum of what you would call salad preparation, no refrigeration or ice around salad dishes and chicken slices out of a packet left under a lamp ! If you wanted slightly better food you had to pay an extra £5.99 per person per night supplement to eat at the Worrel restaurant which frankly served the same food but the chef cut your meat for you. Awful large damp patch at top of stairs ( see posted picture) which themselves creaked and were unlevel as you walked on them. One elderly gentleman had complained how cold his room was to reception on several occassions and nothing has been done about it so we lent him the spare heater in our room. A lady also had to call the police in as her luggage was stolen from reception. We have never stayed at such an awful place as this and the staff just fob you off with a smile if you complained. I shall be contacting Britannia Hotels regarding the 3 star status of this hovel they call a hotel and also other sites advertising this hotel. Please listen to all the bad reviews of this hotel as they are absolutely accurate.
This hotel is without doubt the worst hotel I have ever had the misfortune to fork out £75.00 for, for a night. Luckily we only spent minimal time in the room, if we had spend any longer in there we would have returned home with a nasty bout of flu it was so cold in there. For £75 a night surely you shouldn't have to sleep fully clothed with your hood up to stay warm. The effect of this coldness was that the room was damp and had a distinct aroma of must about it.
I have just had a 3 night stay at the Metropole with my wife and 2 brothers.We arrived at 1-00pm and were told that the double room would be available at 4-30 and the twin at 2-30pm so we had a wander around the hotel to see what it offered.
I used this hotel for a conference at the Winter Gardens. The location is very good - right next to the tower. The place is old and like a rabbit warren. The floorboards in the corridor creak as you walk over them. The hotel is however CLEAN. Given the previous reviews I took some antibacterial spray with me, but didn't need to use it. The hotel is obviously tired, but there was work being done to do it up. My room had a new bath & shower unit. The room had a TV set with Sky News & ITV 3. Can't comment on the the food as I didn't try it. The hotel staff were to the point but not unfriendly. If you are just looking for somewhere to stay in Blackpool and aren't going to spend much time in the hotel, then you will find the Metropole adequate with an excellent location. Do not use it for a weekend away etc - you will be disappointed.
Awful - Avoid this place
This was terrible. First you can't check in until 4 pm, then there's nowehre to leave your luggage, except on an unsupervised dancefloor! Room was dirty - carpet stains. Bathroom had cracked lino floor and no shower or even shower attachment. And no phone either. They've wasted the situation on the seafront.
Our first visit
We have just celebrated our Silver wedding anniversary and picked the Grand Metropole for a break. Our first impression was a bit basic and deceided to upgrade to a premier room. We found the staff to be very friendly and helpful. The food was good,and plentiful.
The interior does need some attention and updateing But I think it needs to try to keep its older style, and not become a load of boxes in a victorian shell. The free parking is a blessing makes visiting easier. We have allready booked again for a further two visits so what more can I say, value for money, friendly staff, good food
Have just returned from a 1 night stay in the not-so-Grand Metropole Hotel.
The Grand Metropole hotel was a Butlins hotel several years ago. It now forms part of the Britannia group along with the vast Norbreck Castle on the northern extremities of the resort. The Metropole is situated by North Pier. It is also opposite Talbot Square where several nightclubs are situated so the noise at the weekend is loud. We stayed in March 2005 and booked a last minute deal via Teletext for a comedy cabaret weekend. We were allocated what the hotel describe as a County room. These are basically the cheaper rooms and look out over the back of the hotel where further nightclubs are located. The room was in dire need of refurbishment: old fraying carpets, lopsided wardrobe and chest of drawers. The bathroom had a stale scent about it and the bath itself was very small and narrow. The rear facing rooms are next to a section of road that is shared with Blackpool's famous trams. The noise from the nightclubs ebbed about 3.00am. However, the trams run from 6.00am and at this time of the morning, in isolation from other road users, they are extremely noisy and we were awoken at this hour.
The first room we where given was disgusting, carpet, walls, bedding covered in stains, bathroom had no shower, flooring tiles where lifting away from floor, bedroom furniture was grim and broken, view from window was of stench pipes and brick walls, windows had not been cleaned for may years.
Complained and where given a "premier suite", this was passable but basic, furniture was still grotty, and broken, noise from trams at night was terrible. We did not eat at hotel as we thought if they give so little thought to rooms, what will they care to preparation of food stuffs.
We had a thoughly miserable time, was glad when we left, thanks alot metropole, will never stay here again!!!!