The Grand Mayan Los Cabos
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Historical Traveler Reviews The Grand Mayan Los Cabos San Jose Del Cabo
Love and Hate
If you are thinking of trading here from RCI, don't! We had a studio that adjoined another unit and you could hear every small sound. It was noisier than a Motel 6, when we asked the front desk we were told to "put a towel next to the door!" Then in a high pressure sales presentation they told us that RCI was (profanity) then told us they used the studio units only to lure prospective customers to presentations! They also stated they only wanted rich people there, explaining the 5 dollar cup of coffee, the 30 dollar breakfast. By the way there is no complimentary coffee anywhere onsight! If you go to the swim up bar, ask loudly for the alchohol to be served seperately, otherwise you will get about 1/4 shot per drink. The bartender will try to ignore you, insist! With that said, the location is gorgeous, the pool very nice. I would only return if I had a unit that had a kitchen so I wasn't at the mercy of the Grand Mayan. You can walk to great food for breakfast(Habenero's) and a short cab ride to excellent lunches and dinner at Zipper's . I especially liked dinner at La Bodega.
Someday it will be wonderful, NOT YET
My mother in law is an owner for the Grand Mayan properties. I have been to Mayan Riviera and Nuevo Vallarta and now the San Jose Del Cabo property. I think eventually my favorite will be the San Jose Del Cabo property, but they opened this place way to early. I am still here now. We had to rent a laptop in order to have computer access, usually they have the computer lab in the onsite store, they don't have it here yet. The food options at the resort are absolutely ridiculous. We haven't even tried to eat onsite since Tuesday when my mother in law asked what was open at 6pm, it is very confusing, they told us the only place that was open that night was the $38pp Italian buffet, we opted to go to San Jose instead, it is a $5 cab ride. The $18 hamburger that someone mentioned was something I looked into because that was hard for me to believe, it is true, but it is supposed to be Kobe beef, but it wasn't that good. I have had better hamburgers and they weren't special beef. The grounds are beautiful, but my mother in law and I refer to the onsite evening bar as the mosquito bar, since we were both eaten alive our first night here and we don't usually have that problem at any of these resorts. Someone told us it was because of the hurricane that happened here several weeks ago.
I will tell anyone coming to this resort within the next few weeks, be VERY CAREFUL where you get put in the resort. Our room is 1530, the one is for the building number, the 5 is for the floor and the 30 is for the room number. Anyway, the room RIGHT NEXT DOOR to us is not finished, but they are working away, grinding and pounding and moving rocks on the rooftop just one floor below us. It is horrible, for those of us that burn and like to relax in the room, don't even think about the relax part.
I don't wear a watch, so I never know what time it is, there is no clocks in the bedrooms here. There are in the other Grand Mayans.
The spa is not open, there is loud music every night, but we have asked numerous times where it is coming from, but no one seems to know, but is stops abruptly at 11pm.
The pool is gorgeous, although it closes at 10pm and your not allowed to wear a t-shirt when your burned or trying to avoid a burn, I will enjoy my next visit, in the future. This is the nicest town I have been to in Mexico. I know if you are making your decision to come here within the next couple of months, go to the Mayan Riviera, don't come here yet, it is a crap shoot on how well your vacation will be, but if you are considering booking this place in the future, DO IT. I have been waking up fairly early anyway, but the workers don't start until about 8:30 so if your a late sleeper don't plan on that either.
The restaurants are not open, at least that is what they told us. I haven't seen but one restaurant anyway and that is the poolside restaurant, closes at 5pm.
The grounds are very gorgeous, the beach is gorgeous, not swimable, but the first night we were here and they told us no restaurants were available we walked down the beach until we found a resort that would feed us and it was good. I think it was called Javiers. I did hear of a great place that you need reservations and you need to dress nice, it is called Charlie Trotters and is a $12 cab ride each way, I didn't get to go, but I hear Ozzy was there with his family two nights ago.
The remoteness isn't really nearly as bad as in other places, actually we hear city noises when we open our door, it is fine with me. San Jose Del Cabo is a $5 cab ride, not bad at all.
The airport cabs will rip you off, the first one I talked to said $50 for a ride to this place, and I had already gotten pesos, so I said how much in pesos and it was 600 pesos, that made me mad. The prices here are astronomical and it is a great idea to rent a car if you have the courage, definately more economical.
My mother in law went on a tour, I didn't go, she went on the Cabo tour and she said it was okay, we also did a private tour to Todos Santos and that was a very long drive. We probably wouldn't do that again.
One last thing, a bottle of water at the pool area is $5 unless you want voss and then it is $7, so make the $5 cab ride to Mega a walmart like store and get some water and a bit of food, it might save your life if you get hungry and all the restaurants are closed, they do have room service here, but it did make my stomach upset. I am not sure if I am sick yet or not, but I haven't eaten off grounds since Tuesday night, we eat breakfast in our room, poolside lunch and I totally skipped dinner last night.
Hope this helps.
Grand Mayan was wonderful
My husband and I stayed at the Grand Mayan, for two weeks in October.
We were asked at the check in process if we were interested in a time share presentation but that was the only time. We were at the very end
out by the sea and pool, great location, no one above us. Everyone there couldn't do enough for us. Even gave us a lap top to check e-mail in the lobby. The pools are magnificent, the fountain in the middle has the heated water coming out. Yes I do agree that the drinks
and food at the resort are a bit over-priced, but we would take our own drinks to the pool area as many other guests did. You can go across from the Mega and get the bus to downtown Cabo for about $5. dollars for two people. You can walk to San Jose from the Mayan, it's a nice walk in the evening. Loved the Tropicana, great people there. El Chilar has really good food also. Also if you walk out of the Mayan and turn right, go straight down to the Presidente the restaurant called the Alfredo di Roma, makes fabulous alfredo at your table and very reasonable. You can take the bus also to San Jose for about 60 cents, stops right out front of the Mayan. Taxis are about five dollars to about anywhere in the area. Taxis to Cabo are right around thirty-five dollars. Angel at the front desk was great, always smiling and helpful. We also was told they will be building another Grand, Mayan Palace and a Sea Garden about twenty minutes north of this location. All in all we had a great time. Debbie
Grand Mayan, fabulous resort- EXPENSIVE FOOD!
We are staying here on Ground Floor at the Grand Mayan right now and due to leave on 9/30. First, the good things: The Resort is beautiful! We LOVE it. Gorgeous hotel with pools that are beyond wonderful. Cabanas poolside and the infinity pool is fabulous. The design and decor of the hotel is beautiful and quite different from the common mexican stucco. We are very happy with our room and the staff has been so friendly. We had a couple of small problems in the room i.e. no shelf to put soap on it the shower, no can opener in the room and everything we have called down to the desk about has been taken care of IMMEDIATELY and with a smile. The staff has been great. No pressure from anyone about timeshare presentations which has made my trip!! I hate getting baraged by timeshare sharks so we have appreciated not being bothered about it.
The Cons: Definitely the cost of food/drink has been too expensive! A salad costs $16 and the pina coladas are $10 each. Can of beer- $4.50. sorry but $18 for a burger is too much. (Though it was a very good burger, i have to say). We too, suggest walking to the mega and getting what you need or go away from the hotel to eat. My advise: make sure you book a room with a kitchen! Then you can cook some meals in your room instead of having to rely on the hotel's expensive
I would say we have liked staying in SanJose rather than Cabo as it is less touristy, but definitely more going on in Cabo than San Jose if that is what you are looking for. We have enjoyed walking around San Jose, it is a quaint and friendly town and we have been to some excellent restaurants...Definitely try LA PANGA if you are looking for a place to eat in San Jose. It was FABULOUS.
As for Cabo San Lucas: We have gone into Cabo san Lucas a couple of times (a bit too touristy for our liking) and dont mind having to drive to get there. Its not too far about 18 miles or so. $35 each way in a cab.
For us, (aside from the cost of food and drink-)we would stay here again as the overall experience has been great.
A WARM AND WONDERFUL WEEK
My husand and I traded our Mayan Timeshare for a week the end of September, 2007 as I had eagerly been awaiting the opening of the building. It is a lovely building, beautiful rooms, and great grounds, pools and lounges,& comfy outdoor beds with shades. I only saw two beach hawkers in seven days.
The people are wonderful and it is easy to get to town on the bus at only 70 pesos..
We did have construction noise outside our 4th floor window for tthe first three days. If you want complete quiet, don't get a room over the bar or over the lobby (drumming noise).
I am not sure about the decoration, there wasn't much that was Mayan, except for the two story Indian figures in the lobby. I loved the chairs and barstools upholstered in cowhide.
If I have a less than happy comment it would have to be the prices. Who wants to pay $18.00 for a hamburger, $4.00 for coffee and $8.00 for a drink at the bar? I figured out by the end of the week to order from the children's menu. Carolina
Une merveilleuse semaine avec la chaleur
Nous avons échangé notre multipropriété au Mayan pour une semaine fin septembre 2007, car j'attendais avec impatience l'ouverture de cette nouvelle résidence. C'est une belle construction, tout est superbe: les chambres, les jardins, les piscines, les salons, et il y a de confortables chaises-longues avec des parasols. Je n'ai vu que 2 prostituées sur la plage pendant toute la semaine.
Les gens sont charmants et on peut facilement prendre le bus pour aller en ville, ça ne coûte que 70 pesos (4 euros).
Les 3 premiers jours, de notre fenêtre au 3ème étage, nous avons entendu le bruit de travaux. Si vous voulez le calme absolu, ne prenez pas une chambre au-dessus du bar ou du hall d'entrée(bruit de percussions.
Quant à la décoration, je ne crois pas qu'il y avait grand'chose de Maya, mises à part les 2 gigantesques statues d'Indiens dans le hall d'entrée.
J'ai adoré les fauteuils et les tabourets de bar recouverts de peaux de vache.
Si je dois faire un commentaire négatif, ça concernerait les prix.
Qui est prêt à payer 11 euros pour un hamburger, un café à 2,5 euros et 5 euros pour une boisson au bar? A la fin de la semaine, j'en étais presque arrivée à commander sur le menu enfants. Carolina
Loved the Reort!!!!!!!
I just got back from the resort after spending a week there with family of 7.. inlcuding my in-laws. We had such a great time .. already talking about going back.
The resort is AMAZING, It really is... It sits right on the beach... the rooms overlook the pool and the beach...
We never tried any of the restaurants on site b/c there were so many other places to try in cabos and in san jose.. Costco was a great option for the family.. Resort has happy hour twice a day, once at pool bar and then at the lobby bar...Just a note- they include tip. dont make the mistake we did and overtip every time...
The only issue is they didnt have an alarm clock in the room but they do have wakeup calls.. the staff is wonderful and the rooms extremely clean.
We had absolutely no problems....
If you're thinking about a vaca-please try this place. It was pure heaven for a week!!! and man, it was hot, so bring tons of lotion!!
We are already talking about heading back next year!!! Also found our deal through a renter on myresortnetwork.com- they have great deals and you can travel anywhere.. we went to acapulco mayan two years ago and cancun last year.. all were wonderful resorts!! Enjoy!
The Good and The Bad
We just returned from The Grand Mayan in San Jose/Los Cabos on 9/23. We have been Grand Mayan owners for 5 years. It is a smaller resort more quaint than the others.
The Good: Master Suites were AWESOME, all with pool/ocean views! We really enjoyed our large patio equipted with the soaking pool that overlooked the ocean and pool area. The pool area was also wonderful.
The Bad: Far from downtown Cabo where all of the entertainment and activities are located. It is a $35 one way taxi ride so needless to say, we didnt enjoy Cabo as we had wished.
Food at the resort was OUTRAGEOUS - $19 for a hamburger at the pool cafe and $3.50 for a coke. My husband and I ate lunch having 2 hamburgers and 2 cokes which totalled $51.00! Everyone was discussing it at the resort and were disgusted. Some people choose to just eat in San Jose each night which is a $5.00 taxi ride. But downtown San Jose is a ghost town with nothing to do or see. It was disappointing. The food and beverages are more at this resort than any other Mayan Resort.
Our advise is go to the grocery store up the street and buy food for the week. The Spa and FItness Center are still not open so we were very upset since working up and going to the spa is always apart of our vacation.
The ocean is also not swimmable since the undertow is too strong with huge surf.
We were disappointed that all of the amenities were not available, the food was way to expensive and it was too far from Cabo. We will not be returning to this resort.
My 4 yr old son and I arrived, along with my cousin (we are both in our mid 30s) after my parents arrived the evening before. They had us picked up in the airport for free, which I appreciated esp when traveling with a 4 yr.old. Check in was very smooth and easy but they did not give us a towel card (presuming my parents already had one) I came back the next day to get one.
The property is GORGEOUS. We could not get over how truly beautiful it is with about 20 interconnected pools - mostly wading and a killer view of the beach from all angles of our 2 Br suite. Our suite even had a dipping pool on the balcony, which was GREAT for our 4 yr old - just the right size, not intimidating at all and a view of the beach again! 2 jacuzzi pools in each bedroom with doors that open so you can look out to the beach (again!).
We took the discounts they offered on the activities you book through them (10% and you get free rides to and from) for the horseback riding on the beach ($35), the glass bottom boat ($10/person) and the zipline ($75). They are less expensive if you find your own way to and negotiate yourself but weigh the odds, I guess. They did forget to tell us that the glass bottom boat trips end at 3:30 and when we got there, we found someone else to take us that we negotiated down to $40 for 6 adults and 1 child. We got a full refund from their agency in the hotel for the snafu.
We ate at the lame Independence Day buffet the first night @ $48 per person (no charge for the kids) and they also brought in artisans and supposedly dancers but they never showed up. Too bad, the one in Puerto Villarta was so much fun. This one was LAME. Food was good though but I only did 1 run through before my 4 yr old was tuckered out.
I did spring for the $40 charge for wireless internet access for the week. It is spotty - hot spots and cold spots from my hotel room. Their on staff IT guy came the first 2 days to help me, which I appreciated but even with 5 networks available, it was not consistant.
I also did call the kitchen to ask for a custom cake for 7 people one night. It threw them but they pulled through beautifully with a 2 layer square chocolate cake - choc mousse on top and then cake, with a delicious chocolate sauce like a fondant on top, garnished with chocolate, lime, raspberries and blueberries. IT was one of the best things I have eaten on this trip...Probably the best thing. It cost $60 though, and about 13 in square.
My 4 yr old LOVED those black marble stairs. I told him it was a secret doorway because it does go out to the spa, which will be finished next week. The music and the waterfall by the 2 statues really give it the mysterious air that kids feed off of. He is still talking about the "secret door."
The pool activities are getting better - we played beach vollyball and watched some races but I can't help like having 1 of the 20 pools all to ourselves. Esp since they are wading pools and the kids are so comfortable with it. He refused to wear his swim vest and loved sticking his hands into the small waterfall and the fountains. They also have a true kiddie pool with kiddie tables but never saw any kids there. The beach is one giant sandbox for him too. Mom did water aerobics and Dad did a bar-tending class. Our drinks from the pool bar were not that great! Inconsistant - pinas were watery, same with the strawberry margaritas. The lime one was OK. Seemed like they must use lots of mixes but not measuring shots for the alcohol.
So I would definately come back. We do hear occasional hammering and there were people painting in our hallway. Our shower leaks and there is a crack in the new wood door but all these do not diminsh the beauty of this Grand Mayan. I would recommend it for a great getaway!
PS - $35 / 4 people in a cab to Cabo San Lucas - $8 /additional person
$20/ 4 people in a cab to the airport.
Maybe opened too soon??
What can I say, the Hotel just opened a couple days prior to our arrival..and there were MANY bugs to be worked out. Check in was fine.
During the hurricane they treated us pretty good, and did the best they could with the situation. They came around with bags of food for each room which was a very nice gesture, HOWEVER they contacted us and told us they would be coming to get us at 6:30 to escort us to the main cafe to provide dinner since there was no power (and we were NOT allowed to leave the resort) now wouldn't you think that meant dinner was on them....silly us! and everyone we talked to....they got us all in the dining room and then had the NERVE to tell us they were charging us for dinner...huh! We would have stayed in and ate in our rooom or gone to town...there was NO danger...cars and taxis were driving all over the place...but we were not allowed to get a cab or get our car from valet ... ok enough about the hurricane...that was out of their control and all in all...it could have been worse and I know they were looking out for our own safety.
Every time I asked someone a question, IT WAS ALWAYS A NEGATIVE ANSWER...mainly because they didn't know the answer! I would call the front desk with a question, and they would tell me they would call back...they never did! The pool activities were crap, and the bartenders didn't get it together...until the day before we left. Only two restaurants (both overpriced). PeriQ's menu...well let's just say we got up and left. no "casual " dining. $19 for a burger at the pool....c'mon! Breakfast buffet....we went on Sunday...it was very good but I feel $30 per person is crazy.... There is NO entertainment offered at night...They have a Piano bar (that's it) off of the lobby, and we thought it was strange that you could not order at least an appetizer in there.
Here's the good news...Rooms are beautiful as always...just like all the other Grand Mayans....housekeeping was really good and very sweet ladies. It's a smaller Grand Mayan, but that part is ok too.
Three people that we talked to ( you couldn't miss them) fell down some very dangerous stairs in the lobby...it was poorly lit and it just looks like the black marble floor is continuing on and down they went...I am guessing there were more these were just the ones we talked to...one lady broke her arm, all bruised up and stitches on her head. One elderly lady in a scooter went down ( nothing broken ) but a 150# scooter landed on her. They now have a caution cone at the top of the stairway...but BE CAREFUL.
Now you are wondering if I would go back??? YEP !! it's beautiful, the beach is pretty (bad undertow..so can't actually swim in it) the location is awesome! walking distance into San Jose if you want. I know when we go back the "bugs" will be out and the Pool area will be "hoppin" with fun activities to join in on...I am not giving up on them....Grand Mayan is one on the nicest resorts we stay at.
A great place to eat...is about a 1/2 mile away "Habenero's" casual outside dining, great food and the waiter will keep you entertained with his magic and card tricks...if you are game!
There was another restaurant just up the road, I can't remember the name, but just ask where the Salsa dancers are and they will tell you the name...it was great too
TripAdvisor Reviews The Grand Mayan Los Cabos San Jose Del Cabo
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