Grand Hotel OK - but....

Very awkward valet parking. I would say that this hotel is only for those interested in the magnificent health club.

I was promised a 'Grand Suite ' which turned out to be a very average room with very poor cable TV and awful toilet facilities.

The pillows were wonderful and the four poster bed the best I have ever had. Room service was excellent. But, for the price, I would go to the Meridien or Marquette.

Worth every penny!

We cannot relate to the review we just read regarding the Grand Hotel. Made reservations here last year for four couples. Each of us had a different room design and no one was disappointed. We will be going back for a birthday celebration in two weeks.

We did book a Romance Package via their website on the internet which made the room more reasonable. Given the other choices in downtown Minneapolis, I would have to say the extra price was worth the service/amenities offered here! Our package was $209/nite which included valet parking ($28 value), one free bottle of champagne, and included two full breakfasts ($40 value). Quite a good package, especially in a metropolitan area!

Nice, but not worth the price

My husband and I recently stayed at the Grand Hotel in Minneapolis for a wedding we were in town for. We booked an Executive Suite which was nice enough, but not nearly what I expected for the price ($280) or the pictures and descriptions on the web-site. The staff was very friendly, however, but nothing in the hotel seemed more than slightly above average. The room was a bit dreary with inadequate lighting and only a view of an office building; not too suprising given it's downtown location. Unfortunately, their idea of luxury over-sized marble bathrooms were a bit cold and uninviting with too many empty shelves, a rather small sink with no counter space even though there was plenty of room to have expanded it, a rather ordinary shower, and plenty of open space to encourage an annoying echo. Also disappointing was that while the bathroom was clearly large enough to include the web-site described large "soaking tub," our suite was without. The bedroom and sitting room furnishings were lovely, however, and the bed linens were nothing short of dreamy and helped lend to an excellent nights sleep, clearly a nice perk of staying in this luxury hotel. In all the hotel was nice, but even given the extra large room of over 500 square feet and high-class furnishings, I think I'd rather have a smaller, more cozy room given the accomodations and ammenaties weren't much different from the DoubleTree and Embassy Suites of the world at about half the price.

Not worth the price

I stayed at the Grand for 4 days last month and was very disappointed. My suite was small and dingy. The view was either a brick wall or looking into someone's office window. The room service was marginal, 2 of my light bulbs were out and my TV remotes didn't work and during the course of 4 days none of these were fixed even after repeated notes and large tips to housekeeping. The high speed internet hhok up was spotty and I could never get on when I needed it. Also valet parking is down the street and around the corner (not in front of the building). Next time I will stay at the Marquette for a much nicer suite at $100 less per day.

Amazing Staff!

I went to the Grand for a little weekend vacation away from the kids and the place was just what I needed. The concierge set up everything and went way out of her way to make sure our stay was beyond expectations. The spa was so relaxing and the gym there was bigger and better than any I had ever seen!

My worst hotel experience

My family travels several times a year on leisure travel and I travel at least seven nights a month on business. This was by far the worst experience I have ever had in a hotel. The rooms were very lovely and big. The staff was awful!!! They were rude, uninformed, arrogent, and most unpleasant. The concierge staff did not know how to give basic directions, recommend suitable restaurants and give advice on activities in Minneapolis. I think the staff had been to "how to be rude" training. With the way we were treated you would have thought they were paying us to stay in their hotel. I will go out of my way to let anyone and everyone know that they should never, never, never stay at this hotel.

Grand is the right name...

My recent stay at the Grand Hotel Minneapolis was above expectations in every way. The hotel, beautifully decorated, was luxurious, yet inviting; the staff extremely curtious and helpful; and the ammenities were able to cater to a broad spectrum of needs. It truly is the little things that make this hotel a step above the norm. Congratulations on bringing a taste of romance and luxury together with comfort and sensibility.

Not Much

Stayed at the Grand Hotel in August. Got a "good" deal from Expedia.

Was not impressed. The room was average (on par with many lower cost chain hotels); the bathroom could have used some work. For the price they did seem to nickel and dime you. If you wanted an extra coffee pouch, it costs $2.00. Morning coffee in the lobby restaurant was $1.00 for express. I had recently stayed at a Days Inn in Duluth that was equal in quality to this at half the price and included fresh coffee all day. Not worth the price I paid.

Best Hotel in Minneapolis

The Grand is the hotel to stay at in Minneapolis. The rooms are clean, large, and luxurious. The staff is friendly and attentive. The on site spa is fabulous. They have a a cozy lobby bar that should not be missed. I highly recommend the Grand Hotel.

Thr Grand Hotel is a Grand Experience!

If you are coming to Minneapolis for business or a romantic getaway, there is no better hotel than the Grand Hotel. From the time you walk in the front door you are treated like royalty. The staff is very friendly and accomodating. The workout facility is the best in the MPLS/St. Paul area, and the restaurant is a culinary treat.

I can't say enough about the rooms, they are absolutely beautiful! From the all marble bathroom, to the down bedding, no detail is missed.

This hotel is truly worth the money.