The Grand America Hotel Salt Lake City

From the marble floors and fresh flower arrangements to the perfect service and quiet, elegant rooms, this place was five stars all the way. My husband and I and our one year-old stayed here for two nights and were very impressed by the service and elegant decor. We ordered room service and it arrived hot and was wonderful (how else can you enjoy a great meal with an unruly infant?). The marble baths were beautiful, and we loved the seperate vanity areas. We stayed on the top floor, and had great views of the city. The valet service was quick and courteous. My only regret? That I didn't get to spend any time in the SPA!! hmmm...maybe next time.

The spacious foyer, lobby bar and restaurant, the wide hallways, wood panelling and furnishings give the hotel the feeling of a luxurious european hotel despite the high rise architecture. We had a terrific 3 night stay. The breakfast buffet is sumptuous.

My partner and I stayed here for 2 nights in June for a conference. The hotel was amazing, the grandest and most beautiful hotel I have ever had the pleasure of staying in. I can not recommend it highly enough. The staff were incredibly helpful and polite, the hotel was so well kept and the rooms were absolutely beautiful. Our premier room was huge with a balcony, a doorbell(!), dressing room, lounge area and amazing bathroom. It was immaculate and the bed so comfortable! The outdoor pool area was gorgeous with very comfortable sun loungers. The Garden Cafe food is excellent aswell - especially the breakfasts.

We really enjoyed our time here, Salt Lake City is a strange place and very quiet but the hotel is fantastic.

We have now stayed in this wonderful hotel half a dozen times and every single time, I have loved it. We have travelled in many part of the world and stayed in supposedly great hotels--ie, Four Seasons, Waldorf Astoria, BarclayIntercontinental, Hotel Monaco, Mandarin hotels, Shangrila hotels, etc) None of these luxury hotels can top the quality and service that we've received at this fantastic hotel in the middle of Salt Lake City, Utah. In fact, in some of the above mentioned luxury hotels, we even got the cold shoulder especially when checking in from a long plane ride, looking bewildered, tired and pedestrian. (They seem to treat you better if you are dressed well of course.) In this fantastic hotel, you are treated like a king or queen no matter how you look!

The front desk personnel were professional, courteous and accommodating. Room service was impeccable. Even the doormen and valets were friendly, polite and so willing to "spoil" every customer.

We have eaten at their wonderful buffet brunches--once during Mother's Day. IMPECCABLE is the one word that comes to mind. The service was great and the food surprisingly wonderful. For a while, I thought i was in New York, SFO or Chicago without the smugness one feels sometimes in these establishments. Although these meals were very expensive, I was all too willing to part with my money and obliged to tip generously because of how I felt---or how I was made to feel.

The bed was comfortable and comparable to Four Seasons...if not better. The rooms are wonderful and uplifting. There is free internet access. A phone in the commode. Wonderful luxurious bathroom with sparkling bathtub and separate glass enclosed shower stall with marble tiles. Very well appointed classy furniture. Very big standard rooms! Sheets are crisp everyday and very high quality with down comforter and crisp duvets.

I've paid more for less than what I was given in this wonderful establishment. I started fearing that they may not be making enough to keep up! I did try their wonderful spa facilities. It's first-class and decadent. My masseuse was spectacular and I came out feeling like a new woman!

I cannot sing enough praises for this wonderful piece of heaven. I recommend it highly and have begun to even recommend this for future ABA seminars usually held in Manhattan. I hope we can bring our conferences over to SLC just to show off this wonderful hotel.

I was treated better than at a much more expensive New York Downtown 5 star hotel. I loved the food, the wonderful employees, the incredible security department and the place is gigantic. It is the best value in the country. I have traveled the world for years in busn. and this is definitely top of the line. Thank you so much for having this website.

LMC

This hotel is beautiful and I highly recommend it to anyone willing to spend a little extra to get a lot of extras. We stayed in a Premium Guest room which I believe is the standard room type and it was not only huge but also spotlessly clean. It had a bed area as well as a large sitting area with couch, chair, desk and a refrigerator stocked with (ridiculously over-priced) drinks and snacks. The bathroom was quite large and well-lit with a deep tub and separate glass-enclosed shower. The towels were large and thick and there were plenty provided.

There was even an extra sink area outside of the bathroom which worked well for the two of us. The bathroom amenities provided were top-of-the-line (Gilchrist and Soames) and the 2 plush bathrobes were a nice touch. The chocolates left on the bed from the turn-down service were delicious. The bed was much more comfortable than my bed at home and the down pillows were great. We didn't actually swim, but the outdoor pool was very nice. One drawback is the $10 fee per day to access the indoor pool and spa (which we didn't do). With the beautiful mountain backdrop, this hotel is first class all the way.

I felt like a princess staying there. My friend was having her 17th birhtday party there and we had so much fun. They treated us like royalty and the room service was divine.The rooms are breathe taking and the pool is gorgeous!! I felt as if I was staying in Paris, it was that beautiful!! I definately recommend staying there to anyone!!

I have stayed at The Grand four times, once after they just opened, and the last in March. My first visit in was September 2001. The service was very average. My second trip was May 2002, WOW what a difference. I really enjoy the food at the Cafe; but what has made my stay worth while is the service I receive there. It was perfect!My third visit, I was amazed at the staff they reconized me and made me feel at home.Last month the manager stopped by my table as usual and genuinely thank me for eating at his restaurant. CONSISTENCY, that's why I will go back. The rest of the hotel is just as amazing.

I have stayed here several times, most recently in March 2003, with never a disappointment. This is an extroardinary, first-class hotel, that is a notch above the finest East Coast hotels at half their prices. Beautiful, quiet rooms, efficient staff, and centrally located, the gym and spa are great. Treat yourself, stay here and drive to the ski resorts.

I am a world traveler and stayed in many fine hotels in the past 40 years; however none of those hotels are even close to the quality and hospitality of the Grand America in Salt Lake City. The rooms are magnificent, large, elegantly furnished; the bathrooms are gorgeous. The entire hotel is top 10 star quality. The staff is very helpful and friendly. THE GRAND AMERICA IS A 10 STAR HOTEL!!!