Glidden House Inn
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Historical Traveler Reviews Hotel Milano Hildesheim
Above & Beyond My Expectations
My husband and I were looking for a nice getaway in our own town. What better than University Circle and its abundance of museums. A friend recommended The Glidden House and we were floored by its appeal.
When we first pulled up to the classic mansion in the midst of Case Western Reserve & University Circle, we smiled and thought, this is great.
Our room was fantastic! A 42" flat plasma screen on the wall, a beautiful marbled bathroom and the bed..the bed was huge!! Now this was the getaway we were looking for.
We had a wonderful weekend, the city at its best and our stay was above and beyond anything we could have expected.
Great choice for cultural Cleveland
Was booked into the Glidden for just two nights through work. Having read previous reviews thought this would be a more than OK choice. According to other reviewers, it's clear that since the recent refurbishment everything is so much better. On my visit I certainly couldn't fault it. It's an interesting, well-appointed almost 'boutique' hotel. Friendly staff, a more than adequate and very quiet room on the 3rd floor, excellent buffet breakfast and for dinner just walk across the yard to Sergio's restaurant - a Brazilian/fusion mix - probably the best choice of eatery in this part of town. If your visiting the University Hospitals, Museum or any other cultural institution near by then this is the place to stay. Highly recommended.
Can't say enough good things about it
I stayed at the Glidden House for a reseasonable price through Expedia. I stayed on the 3rd floor which had just finished being remodeled last week. Its beautiful, with a big plasma TV on the wall. The bed was very comfortable, and never heard any noises through the walls. The staff is the friendliest and they bend over backwards to be helpful. You can a very nice continental breakfast included in the price of your stay.
We stay at the Glidden House periodically and were amazed at the recent transformation they made after what they termed an extensive guest room renovation. The staff has always been spectacular and now the rooms themselves are on the same level as their excellent service. The new furnishings, large fluffy beds, marble and granite bathrooms and most definately the 42" plasma flat screen T.V.s in each room have turned this historic building into a true "boutique" experience. Their location is second to none when visiting Cleveland's cultural district and we will be sure to return.
I stayed at this hotel because of the phenomenal location on the Case campus. It was great to park the car and be able to walk to nearby restaurants, museums, the botanical garden and Severance Hall for a performance of the Cleveland Symphony. The surrounding areas seemed safe, even at night. The staff was eager to please although I was surprised that when a light bulb burned out, the night clerk was unable to provide a replacement. My room, number 312, was acceptable and quiet until 1 AM in the morning when the occupants of room 314 returned to their room. The walls are unusually thin and everything being said by the persons in the next room could be heard clearly even though they were not speaking loudly. Make sure to bring earplugs and use them when retiring.
Not as great as expected
I too expected more of this hotel after visiting the website. While the suites would probably be a treat, the traditional rooms were pretty much the quality of a Holiday Inn. They were clean, but the walls, pillows, mattresses, and towels were all thin. I was on the 3rd floor, but a coworker of mine made his 1st floor room sound much nicer.
The positives are that the old Glidden house is a neat building in itself and the location is in a really cool part of Cleveland. There is a lot to do and see in the area.
Overall, the Glidden House was a nice place to stay, I just expected more than I actually got.
I questioned the rooms
I have to agree with the previous review - We stayed at the Glidden House in March of 2004 - I too questioned the "bait and switch" but was pleased to hear that the hotel itself is in the middle of a total renovation. It seems that the public areas, where breakfast is served and events are held, were first on the list and the rooms are to follow shortly - I think the helpful gentleman at the front desk said June of 2004 - but don't quote me. Although we did find the guest rooms a little disappointing, we stayed in one of the original mansion suites, I was pleasantly surprised by the "above and beyond" attitude that everyone on staff that we encountered had - I only have found that type of service at the name brand hotels. We are looking forward to another visit towards the end of the year and can't wait to see the transformation.
Expected much more
We stayed at the Glidden House for five days in February 2004 due to its proximity to many arts and cultural attractions, and its location right next to Case Western Reserve University. On proximity and ease of access to the Cleveland Symphony's Severance Hall, the Botanical Gardens, the Cleveland Art Museum, CWRU and the Cleveland Institute of Music--the Inn could not have been more convenient.
On the plus side, the architecture, entrance, lobby, breakfast room and common areas are very nice. Included breakfast is served in a charming room with fireplace and was of above average quality--fruit, rolls, bagels, hard boiled eggs, juice, coffee, some limited teas. The adjacent Sergio's Restaurant was very good. The initial impressions are so favorable that the actual room was that much more disappointing.
Our 3rd floor standard room was reminiscent of a tired Howard Johnsons motel sorely in need of an upgrade. Unremarkable, cheap furniture, poor mattress quality, old 2" thick foam pillows, threadbare towels, anemic shower pressure, slow toilet flush, non-functioning alarm clock, incorrect (and unchangeable) clock on TV, and a drafty heater, all in a relatively small room were a marked difference from the lobby. Almost felt like a "bait and switch." Elevators to just the 3rd floor were agonizingly slow and for some reason stopped, uncalled, at the 2nd floor each time--a fact noted by a friendly maid on one of our uses.
Overall, a disappointment. The Glidden House Inn could use a serious upgrade of its rooms--notwithstanding the ground floor facilities, the room we stayed in was more reminiscent of a neglected motel on a secondary road.
Great service, friendly staff, loved the room !!!
We stayed in the Glidden House and found it charming and well worth the cost. The rooms had a at home feel and were clean and comfortable. The staff took time to give directions even though the phone was "ringing off the wall". We look forward to our next stay !
Truth in advertising
I placed reservations online after reviewing their website description of an early 20th century mansion, only to be placed in an average hotel room with cheap furnishings. The headboard of the bed was plywood with nails sticking out of it, the room had no period furnishings, and overall was the look and feel of something for less than half the price (I paid $216.41 with tax). The Glidden House never responded to my e-mail relating my experience.
TripAdvisor Reviews Hotel Milano Hildesheim
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