Glenn Hotel, Autograph Collection
Travel Blogs from Atlanta
... a mechanical delay. Fortunately, we had given ourselves a nice, cushy, 3 hour layover in ATL, so there was no problem making our Amsterdam connection. We arrive tomorrow (Saturday) around 10am and have a full scheduled planned. We will keep you informed of our journey on this blog. Stay tuned for more pics and stories!
... team on the account management side of the company. Account management, to use Kathy's words, is BCD's "front line" with the customer. The people working in the department are responsible for direct, day-to-day contact with the likes of Siemens, the Home Depot, Emory and every other client. Also present from Kathy's team were:
- Lin Levine, VP
- Judy Brooks, Global AM
- Catherine Tripplehorn, Nat'l AM
... all, a very hectic month ahead. But as I discussed in my previous post, this time will certainly help me understand what BCD travel is all about. My bullet points only tell you where I'll be going. They don't show the depth and breadth of my exposure to the company. In order to find out about that (and more) you'll just need to keep reading this blog! For now, I'll just wish you good night from Atlanta, where this extraordinary experience begins.
... moment no matter who you are. I hand her my platinum credit card for her to try. I should have just given her the cash I had. But I didn't use cash often and liked to hold onto it for situations where cash was the better option, especially for tolls. She returned saying that card had been declined too. What!? "Maybe it's my machine. It has a tendency to play up." Could have said that earlier, I paid cash and went upstairs to pack. Today I was off to Atlanta. ...
... and promised to meet next year.I know I met someone unique. A guardian.Advisor.Friend.Beautiful man. Dancer who also feels the music,intensively. Ok.1 am.Time for La Viruta.Taking taxi to Palermo I realise I only went to Palermo at night.I know this part of Baires so well..in the dark. Arriving to La Viruta,the floor is half full.Putting my shoes on..And dancing 10 tandas in a row (yes!And there are no cortinas-breaks) with Jorge,local dancer who somehow likes to dance with ...
How has this hotel rated in the past?
- Room service
- Free High-Speed Internet
- Fitness/Health center
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Glenn Hotel, Autograph Collection Atlanta
While "inspire" is the theme of a trendy group of these hotels, my stay was less than inspirational. Buyer beware atthis hotel site, which caters more to outside patrons than its own guests. I found the staff rude and obnoxious, especially its glorified bouncer, who exclaimedthat he "runs The Roof." The hotel's literature states that this venue is available by reservation. However, when inquiring, I was sent helter skelter from the lobbydesk to the adjoining restaurant's reservation desk. Finally, I was told that guests could gain access without reservation. Yet I was accused of "sneaking up." As an older African American adult, I felt threatened by S.'s Gestapo tactics. He really needs to aspire to achieve power and authority that does not entail being rude and condescending about an amenity that is highly touted. I literally was barred from ever going there because I questioned his heavy handed approach to a "little ol' lady."
My wife and I typically go to Atlanta and stay in the Ritz Carlton in Buckhead, which is perfect for shopping and eating, but we wanted to see some of the downtown sights, so we started looking in that area. In perusing the web, I found the Glenn. It's a little different from the type of hotel that we usually frequent, but the location is phenomenal, so we thought we'd give it a try. I don't necessarily regret it, but I don't think that I'll stay there again. First, the positives about the hotel:
As a individual who travels roughly 20 days a month, let me start by saying- the hotel is Chic, Hip and Sexy. It reminds me much of Clinton Hotel in Miami, which I adore! It's new, it's beautiful and in great shape. They have pulled pieces from Delano, Clinton, Sagamore, etc and combined it as one. However, with that said, we did have a few problems.
We arrived with our 2 year old son and as we walked in the front door to the check-in area (which also serves as a trendy bar complete with what the Glenn refers to time and again as the "beautiful people") the Glenn concierge literally said to us "are YOU checking in HERE?". It was as if they had never seen a child before; strange since cribs are listed as available on their website. We found the hotel to be lacking customer service and unfriendly to families/children.
This is a boutique hotel with very hip/modern decor. The good - Staff is very nice, helpful with any request.
Rooms are small and very closed in. If you lying on the bed, you can see into the shower as there is a glass window that is right next to the bed that looks into the shower - a bit odd. Lots of noise from the street.
This is not my preference, but if you like modern and a small room is not a concern that you would enjoy staying here.
I absolutely loved this hotel from the moment I walked into the lobby. It's very trendy and yet laid back and relaxing. We stayed for two nights in a regular room, and I couldn't believe how cute and personalized everything was (especially for the price we paid, $127/night through Expedia). The hallways had "mood lighting" and public spaces featured interesting art. The room itself was cozy and hip, and the bathroom was surprisingly large, with Spa products and a great shower. I loved the little window into the bedroom: this is definitely a great hotel for young couples, or for older couples who want to feel young again!
Loved the space! Loved the bar! Loved BED! I usually hate a hotel with only showers...but I loved everything else so much that it didn't even phase me. (The soaps, etc. were great!) I signed up for the "Desires" program and my pre-selected treats were waiting for me. Although I did think it was a little weird that my mini-bar was locked and they never gave me a key. Oh well, I thought maybe it was to help me save money. Everyone at the front desk and valet were really helpful. The BED restaurant people were so much fun. The only problem...I had way too much fun at BED the night before and the next morning I called down for some Aspirin and he directed me to go across the street to the CNN center gift shop. Helllloooo. If I'm calling in the morning for aspirin...chances are I don't feel up to getting dressed and walking across the street. Perhaps a small stash of aspirin at the front desk or a little gift shop would be a nice addition to the hotel. I would totally say there again...but next time I will remember to bring my own aspirin.
This hotel is one of the best things to hit Atlanta. Reminds me of the boutique hotels in Manhattan with a South Beach vibe thrown in. Very chic.
I went to check into this hotel and the front door was locked and wasnt even completed yet. Nobody called myself or my colleagues to inform us of this matter. They then proceeded to tell me that they had no record of the two other people that i had booked there - even though i had confirmation numbers from this hotel for all of us. They then proceeded to put me up at the Omni hotel - where i was then charged AGAIN for my 4 night stay - even though they had said it would be all taken care of. (my stay at the Glenn was already prepaid) The next day i tried to make sure that my colleagues, who would be checking in later in the day, had reservations at the Omni via the Glenn Hotel. I was pawned off on 3 different people and nobody had any idea what was going on... Rather than help me out everyone just blamed it on somebody else. I spent 5 hours trying to get somebody to take care of this issue. I just dont understand why an establishment would accept reservations when they were unsure of the opening date and then not even contact their guests to make them aware of the problem. This place hadnt even opened yet and it already was getting a bad rap...