The Florida Hotel and Conference Center
How has this hotel rated in the past?
- Free High-Speed Internet
- Room service
- Swimming pool
- Fitness/Health center
- Business Services
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Historical Traveler Reviews The Florida Hotel and Conference Center Orlando
We arrived one day earlier than our scheduled timeshare week and had booked the Florida Mall Hotel. The price was extremely reasonable. We called ahead, when our plane landed and were able to get an early check-in time. The fitness centre was very well equipped with good and sturdy equipment. I didn't have time to visit the pool - we were only there overnight. The mall that it is attached to is large and has a lot of good stores. We didn't eat dinner at the hotel, but we ate at Ruby Tuesday's in the mall - which has a lot of good options for low-carb dieters.
Overall, this hotel was clean and convenient and spacious. The bed (king size) was the best bed my husband and I had ever slept on. The value of this hotel was good. The staff was friendly and accomodating and very informative.
We would definately stay here again!!!
Better than expected!
Our trip was a last minute spring fling. I booked the Florida Mall hotel because the pickings were slim. Afterward, I read all of the reviews and tried to find another place to stay. No luck. I want to add this review because it wasn't as bad as the reviews I read. The staff was very polite and professional. All of the staff went out of their way to offer help in any way. It seemed like the management has done a good job of training their staff in order to compensate for the ongoing renovations. We stayed on the 6th floorwhere the rooms had already been renovated. The rooms were very clean and modern. One downfall was the elevators. They were in the process of being replaced and at busy times of the day, check-in and check-out, the elevators were full. We stayed at a popular attraction hotel 9 months earlier, $325.00 a night, and the service and room quality was just as good, maybe better. The pool area does show some wear in the pool deck area. Overall, for the price, location, and the staff, I expect this hotel to get better as the renovations continue to improve this hotel. I would certainly recommend this hotel.
Leaves a lot to be desired
Where should I start? I found it to be a pain in the neck to get to, since it's not exactly on Sand Lake Road as the address says. I had to drive through the parking lot and around the department stores of the Florida Mall, in order to get to the hotel. It looked great from the outside, but once I entered the lobby area, I was in for a shock. There was construction materials, drop cloths/tarps, contruction tape everywhere throughout the lobby. In order for me to get to the front desk I had to go around the roped off areas. I have to say, the receptionists were especially nice when I checked in. Since we were celebrating our anniversary down there, we asked for an upgrade and they happily obliged, by giving us a room with two double beds vs. one king bed (not exactly romantic). The bathroom was pretty disgusting, besides the fact that we also got a handicapped bathroom with grab bars and no tub. The next morning, I tried to get some information regarding the parks and the receptionist must have had a hearing problem, since I had to repeat myself 3 times or maybe it was because of the construction that was going on all around us, who knows. Anyway, when the woman finally answered me, she sent me to a woman who also didn't seem to want to listen. (She was basically trying to sell me a three day ticket to the theme parks, after repeatedly telling her that we were there for only two days). I would not recommend this place. The only saving grace for me was that the stay was free, since it was a gift from a family member or maybe they were just getting revenge for something.
Smelly and being refurbished
I was booked into this hotel while in town on a training course. Location is great as it is attached to the mall and it looks good from the outside. The inside is another story. It was in the process of renovations and so half of the lobby was closed off with partion walls, the majority of the elevators were out of order. Also I saw that one room on my floor had a plumbing leak that went out into the hallway. The room itself was sizeable and clean but it did not smell good at all. Very musty and all of the furnishings were worn out and haggard. I didn't think it was worth the price. One redemming feature was that the breakfast that I had delivered to the room was good and plenitful. I would not recommend staying here until all of the renovations are finished then I might be willing to try it again.
Dont stay here
Believe me the only reason I stayed there was for the conference that was being held there. The hotel is under major rehab and construction noise is everywhere. Only the top few floors have been refurbished. The new rooms are very nicely done and you do get a nice little refrigerator. The halls are lighted better then our previous stay, where it was very dark. FD staff friendly but seemed quicker to respond to the british airline guest then their other guest. Lots of teanagers. Could not get into the room until 5pm and we werent the only ones who could not get in a room before 4pm. Some had to wait till 10pm. Several members of our group got stuck in the elevator, had exploding toilets, theft and food poisoning. I would never recommend this hotel to anyone. Stay Away, Stay Far Away
Hotel looks great from the outside, but the moment you step inside you are in a "Cagney and Lacey" set.
The hotel is linked to the Florida Mall which is great.
The brekfast buffet is one of the poorest Ive ever had - nice fresh Orange Juice but the food is poor - the bagels seemed like they had been sat their since "Cagney" had filmed there !!!
The rooms are very dated - quite spacious which is nice and the little freebee amenities are fine - the shower was poor and generally the whole room needed a real spruce up and modernisation.
However the room and its contents were all very clean.
No HBO !!!!!
Step back in time at the Florida Mall Hotel
This hotel looks pretty impressive from the outside, but thats where it ends. Walk through the front door and you step back to 1985!! The decor is extremely dated and this hotel needs some serious money spendng on it to bring it up to 2005 standards. The room was clean and had two 4ft6 doubles. The decor was chintzy and dated. Some of the wallpaper was peeling from the walls and the aircon was noisy. The bathroom was spotless although the hot water took a long time to come through to the sink. No minibar, but coffee maker and ice bucket. Internet on the TV but it doesnt work half the time. The staff were friendly but room service was terrible! I waited 30 minutes for a bottle of wine! The next day, I decided to collect my own wine from the restaurant but there were no staff to be seen. Two tables of people left whilst I was waiting. There is an outdoor pool but it is in the shade in the afternoon. Fitness centre is vey small although the machines looked new. The business centre is very expensive at 49 cents per minute to use the PC!!!! The hotel bar is very dark and dingy and screams 1980s!!! There was also some work going on where the hotel is linked to the mall and there were large areas covered with plastic sheeting. The only good things about this hotel were that it is quiet, clean and linked to the florida mall which has great shopping. If you want modernity, look elsewhere!!!
In Need of Refurbishment
We stayed at this hotel for two nights at the end of June 2004. It is in need of work, the carpets are worn and the furnishings are very shabby. What stood out most was the lack of a refrigerator in the rooms, given the temps in Orlando it would have been nice to be able to chill water bottles ready for the next day. The elevators were so slow even the staff were complaining about them.
The upside was the proximity to the mall and no valet parking, we were able to park ourselves.
We ate out one night at Charley's, they provided a pick up and drop off service, which enabled us to have a glass of wine and not worry.
I would definitely wait for this hotel to be renovated before thinking of staying again.
My husband and I were looking for a nice hotel in Orlando that was close to restaurants, theaters,and shopping but away from the family scene of Disney and Universal. (Our kids are in college; we've "done that".) This hotel was great! Primarily a businessman's hotel, the pool area was relaxing and not crowded, the rooms were clean and nicely decorated, the resaurant buffet was well presented, the staff was attentive and professional, and best of all, the location was perfect! The hotel is literally attached to the Florida Mall, so we were able to take advantage of nearby restaurants, theaters, and stores. The expressways are right by the mall, which made getting anywhere easy, especially the airport. I wouldn't hesitate to stay there again.
Better Hotels for the Money
This is a lovely hotel if you go no further than the lobby! The rooms were ordinary and in great need of refurbishment. There were holes (of the large variety) in the carpeting and the sink was cracked.
Housekeeping was spotty; they left a dirty coffeepot and had to be called 3 times to come up and clean it. The fitness center, if it could be called that, consisted a one small room with an old universal gym (somewhat rusted) and an adjoining small room with 2 treadmills, one bike, and one stair stepper crammed against each other. Not even a water cooler or towels were available. I was there for a business conference and heard similar complaints from my colleagues. So, if you have a choice, find another hotel in Orlando. I travel there often and there are many other options that are much better for the money!
TripAdvisor Reviews The Florida Hotel and Conference Center Orlando
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