Wouldn't stay there again

The first impression of our room was "it's dark & dreary". The TV was tiny, and the king sized bed was big for the small room. But the worst part was the heat. I turned the temp down to 65F (the lowest setting) but when we came back it was still warm. We turned it off, went to dinner, but 3 hours later the room was still 75F, in mid-February. The window opened a few inches, but that was no help. The front desk said they'd send someone, but my spouse had hung the "do not disturb" tag unbeknownst to me, so I can't blame the staff for not knocking on our door. Also, our mattress was unexpectedly saggy. The final annoyance was the funny plumbing noises. We couldn't tell if it was our toilet or someone else's. But the great things were Mavis the Yellow Lab, and Griffin's Restaurant. The lobby was beautiful and the front desk staff were quite nice. I just won't stay there again unless I hear they've remodeled & updated all the guest rooms.

What a GREAT experience!

What a fabulous hotel. I can't say enough about the friendly staff, great rooms and close to all the downtown shops/ammenities. The "900 West Sea and Steakfood House" within the Hotel was superb!! 18oz Prime Rib carved tableside was the best I have ever had. They even had a 24oz Porterhouse! Not for the faint at heart but looked good nonetheless. A great stay for a great price and a great location. A big thank you to Tara and Wayne for taking such good care of us in the restaurant. We will be back next year and asking for your section!!

Needs Updating

The best thing about this hotel is the staff - above average service is the only thing keeping me from giving it one star. We spent two nights and paid an exhorbitant amount of money for a Deluxe room, supposedly the "best rooms in the hotel." What that got us was a cavernous space furnished with mostly decades-old, saggy furniture and a 17" TV lost in an enormous armoire all the way across the room. In a city littered with hotels, the cost benefit ratio at the Hotel Vancouver was not what it needed to be.

Epic Stay in BC

This place is superb. Arived after a longish flight from the UK, and obtained an upgrade to a corner room on the 12th floor (if i remember right) Room was outstanding, with digital air con and maid call service. We had our own entrance area off the main hallway. Staff we friendly and polite, when we had cause to use them. Service was good. The building is exceptional, if only all hotels looked this good.

Wonderful choice!

Wonderful full-service hotel with a rich history and lovely decor. Prime location close to fabolous shopping and dining. Rooms were plush and showed no sign of wear or tear. The staff was knowledgable and friendly. Excellent boutique shopping in the hotel including Louis Vitton. I highly recommend!

Great Service

We stayed at the Fairmont Vancouver Hotel on Sep. 20, 2003 for 3 nights. It was a beautiful hotel with great service. Our room is #223, a Fairmont room with 2 full size beds in a big room with high ceiling.

The curtains & bedspreads are matching floral prints, pretty but outdated. The only draw back is that the room is a corner room with 2 big windows facing the busy downtown streets. Sound proof is very poor so you hear the traffic noise early in the morning and none stop until the city goes to bed late at hight. But the view was great, you can see the Vancouver Art Gallery next door.The Concierge was very helpful. I called for info to Victora one morning. She told me the bus and tour schedule, how to get to the bus station. She also put together a package with maps & bus schedule for me. I went down to the lobby to pick up the info when I was ready for the day trip to Victora. It was really a great service. The hotel is also centrally located on Robson & W. Georgia. 1 block from the Pacific Place Mall, in the middle of all the designer brand stores. If you take the Pacific Coach bus to Victoria like I did, it stop 50 ft. from the hotel on the return trip.

So you don't need a taxi when you come back late at night by the Pacific Coach bus. I would stay there again.

Great Hotel and Location

We recently stayed at the hotel and booked a Family Package in a Courtyard suite. The package included overnight parking, a movie or video games for 1 hr/day, a bowl of Smarties or M&M's/day and Vancouver aquarium passes. We arrived late and were upgraded to a very large and wonderfully appointed gallery suite. The extra space is very important with two young boys. Complimentary milk and cookies, upon request, were a nice touch. My knocks: the TV's need to be upgraded from 20" to 27-35" screens, the mini-refrigerator in our bedroom was missing one leg so it wobbled whenever we accessed it, we only received Smarties one time.

The front desk, housekeeping, bellmen, valet and concierge were all very helpful and friendly. Mavis, the hotel labrador available for walks, was a huge hit with the boys. Griffins restaurant, in the lobby, was excellent and family friendly. The location of the hotel is very central, especially for first-time visitors to Vancouver. All major sites, attractions, neighborhoods are within walking distance or easily reached via public transit. We drove a few times but traffic and parking are a problem. For all first-time visitors to the city, I would highly recommend a downtown hotel versus airport area hotels for the sheer convenience factor.

Wonderful hotel

Really beautiful hotel, great service, room eservice is quick and very nicely presented. Would stay again and again...

Truly Fabulous

This was such an incredible hotel I just had to write a few lines describing it. I stayed there in Nov. 2001 for 3 nights, following a trip across Canada in rather less classy places. We had been looking forward to our stay in hotel vancouver the whole trip, and it was worth the wait. We were given a free room upgrade by the exceptionally friendly reception staff. Our room was large, with a stunning view (from the 6th floor?) from the enormous full-length windows. Beautiful building, exterior and interior. Our room had 2 kingsize beds, was spotlessly clean, the bathroom was beautiful marble with stacks of toiletries. Large TV, playstation, bathrobes, plenty of refreshments, turn-down service, health club and pool very good. Excellent concierge, and very pleasant bar. Perfect location with many shops and restaurants on the doorstep. Shuttle bus to airport. We got a very good rate through our travel agent. I will, undoubtedly, stay there each time I visit Vancouver.

Stylish

Lovely Hotel, Great Rooms, Friendly Staff, Close to all the Shops and Restaurants,