The Empire Hotel & Country Club
Travel Blogs from Kampong Jerudong
After a great sleep in Singapore, we headed back to the airport at 6.00am and took the SMRT (rail system) across to Terminal 2 where our flight was scheduled to depart from. I was looking forward to experiencing the First Class Singapore Airlines Lounge, thinking it was going to be something simply spectacular (being their home hub and all), but we …
... there would be no moving and our neighbours were threatened with a beating if they didn't keep their doors tightly closed (and if that didn't work, DH was going to get me involved). Problem solved.
Contrary to other reports we found Brunei to be interesting- the oil reserve is supposed to run dry in 25 years. What happens then? If the lavish spending continues, and the diversification attempts fail, Brunei may just become a country version of the old gold rush ...
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TravelPod Member ReviewsThe Empire Hotel & Country Club Kampong Jerudong
The Empire Hotel is a property of outrageous opulence and grandeur, beautiful furnishings and quality staff. We would recommend checking whether there are any big functions on at the Empire while you're planning to be there, as this can affect service.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Lovely room, excellent view, pretty much had a beach all to ourselves. There was numerous bars, bar pools, spas etc. Great spot :)
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Empire Hotel & Country Club Kampong Jerudong
Before travelling to Brunei & staying at this hotel I read (as you do) a few reviews & thought perhaps some of the reviewers were either show-offs, mal-contents or were travellers who expect the rest of the world to be like the USA. Thank God its not. We (the rest of the world) has as much USA as we can take, for the time being).
Before our stay at The Empire I had read reviews saying it was boring, well they must be hard to please as we stayed for 4 days and wished it was longer, we will certainly go back again as there are still things we didnt do.
We stayed for a week in a junior suite at the Empire and I have to agree that the facilities, decor, design etc warrants all the superlatives you can muster. The rooms are understated elegance - all quality materials that compliment each other and stop short of feeling ostentacious.
We recently stayed in the Empire Hotel while visiting Brunie a few months back. We had booked the Junior Suite. Limousine pickup was efficient. This hotel is truly amazing and sits majestically on the shore of the South China sea. The view from our suite is so beautiful especially during sunset. Our suite is very opulent and with all the amneties that is expected of such hotel, even the curtains are remote controlled. The size of the bathroom itself could be a standard hotel room in Europe!
We are from Kota Kinabalu Sabah and we have just returned from BSB after spending two days and a night, staying at the Empire Hotel. I think those people in Kota Kinabalu that want to get away for a weekend, want to take a short flight, have a good time, go to the Empire ! The view of the hotel, exterior and interior, is simply magnificent. They have special promotion for Malaysian residents at certain times of the year, and it will definitely be worth your while going there as the rate for this 6 star hotel is just like the October rate for a Hong Kong 3 star hotel. The hotel shuttle service to and from the hotel to town and the Jerudong Park is very prompt, on one occassion our shuttle was late and they drove us in the M/Benz 600SE to town! I couldn't ask for more of the service - whether it was asking for more bottled water, more towels, more ice, more shampoo, more blanket - they are just so obliging. and the pick up and delivery to and from the main lobby and our room was always very swift. You just called and within minutes they were there waiting.
This place really does have to be seen to be believed! I had a one night stop here on-route to Perth with a friend and we were just amazed. We are both in our mid 20s and entered the hotel in shorts, trainers, skateboard, etc, very casual for quite an up-market place. However this didnt alter the standard of service at all, upon checking in they actually up-graded our room!
February 2005 spent 5 luxurious days in Brunei, although there is not a drop to drink (you can take some in for personal consumption) you are swept away with the smiles and contentment of these lovely people.
Stayed at the hotel for 4 days returning home today. The facilities are on par with any Leading Hotel of the World - very impressive and gorgeous. We had a suite and two children with us. Suites do not accommodate children as no stnd rooms have 2 x double beds. Rollaways were organised by reception. The hotel seemed almost empty. We were very well looked after by the front office staff who I must say were excellent, as was housekeeping and the Country Club management. It was the food and beverage staff we felt were no more than 3 1/2 star and took the shine off the whole experience. Service in the restaurants overall was appauling. Upon leaving a restaurant one evening we told the maitre'd staff how terrible the service had been only to have them laugh at us. We, along with other in house guests on that night were totally ignored by the waiting staff and we felt like we shouldn't have been dining there. It was impossible to get a soft drink or the attention of the waiters, they were only interested in serving the locals this night. This was an awful experience. In the main restaurant, food would often run out at breakfast and would slowly be replenished. The service was VERY mediocre. The pool staff also were inconsistant. Day one, cool water was offered not long after you sat at the pool which was a really nice touch - but that was the first and last time. Numerous times there were up to 4 staff on with very few pool guests and they'd all be talking and laughing but wouldn't offer water, menu's, etc. Guests would have to go to them and get their attention. Having just spent a week at the Peninsula Hotel Bangkok, there is no comparison. The Peninsula in a true 'Leading Hotel of the World' in every sense and their service is 5 star. The Empire Resort is breathtaking and has the wow factor, but we felt it's food and beverage staff really let it down. We wanted to return in 2006 and take a group of our friends there, but now were not sure.
If your best hotels rate a 5, this would have to be a 10. I stayed here in November and everything about the hotel is fabulous! I have never even seen such a lovely hotel before, never mind stayed there. It is fairly new (October, 2000) and has accommodated many famous folks, including President Bill Clinton, King Gustaf of Sweden and, of course, the Sultan of Brunei. There is a golf course designed by Jack Nicklaus, for people who like that sort of thing, a country club, a spa, a bowling alley, tennis courts, and three movie theatres, showing the latest run films which, we learned later, are free to people staying at the hotel. Among the several pools, there is a one that is filled with 11000 square meters of salt water and is surrounded by palm trees. From our balcony, we had an excellent view of this pool, and slightly beyond, the South China Sea. There is a Kid's Club for children 4 -12, so everyone is accommodated. Our large room was spectacular with an enormous bathroom. The tub had the same view as the balcony and there was a separate shower. The staff could not have been nicer or more accommodating. We got a special package deal that included a limousine transfer to and from the airport, breakfast and dinner (fabulous on both counts), complimentary laundry service (particularly needed after a few days in the Borneo rainforest), free local calls (not needed, as we knew no one there), free shuttle to town, and early check in (around 11 a.m.) and late check out (6 p.m.). We also had access to a special "E-Club", with free internet and a lovely afternoon tea. The cost? $133 per person per night. I would unequivocally recommend this hotel and its wonderful country. The only problem with staying at such a place is that you never want to leave to explore the rest of the area. However, if you time it right (the second day after the end of Ramadan), you might get to meet the Queen (if you are a woman) or the Sultan (if you are a man), as they open up their home for a Hari Raya celebration. Don't let the crowds deter you - it could be a once in a lifetime experience to meet half of one of the world's richest couples!