Old Hotel

This hotel was in need of renovating.Old but clean.Good location next to the Skytrain and shopping but needs some work to make it better.About 3.5-4 stars.

A Very Good Hotel

We've just returned from our Thailand holiday. We stayed for 3 nights in the Dusit Thani before moving on to Pattaya. The Dusit is a very good hotel. The service is exceptional. The bar entertainment is excellent although the drinks are very expensive, e.g. £2 a glass of coke, £3 a small glass of beer. The rooms are starting to need modernisation although they have every 5* luxury. The restaurants are excellent and good value. We went on the "bridge over the river kwai" trip, booked through the hotel. This was a wonderful day trip, very well organised, we highly recommend it. The hotel's central location is perfect for sight-seeing.

If you visit the Grand Palace you have to wear proper shoes (no sandals or flip-flops) and long trousers. This is a strict rule, we were very disappointed to be turned away.

Great position

My husband and I have recently spent 3 nights at the Dusit Thani and couldn't fault it in any way. Stepping outside the hotel we were in the middle of Bangkok's frenetic pace yet we were able to relax by the pool in an oasis of calm. The subway station is right next to the hotel as is access to the Sky Train which was so easy to use - and so cool! We took the train to the pier and then caught the express boat up river to the Grand Palace. Our only problem with Bangkok, and it's only a little niggle, was the fact that we were continually finding people talking to us and they all had one aim - to get you in a tuk-tuk to the Thai Centre! Even though I had read extensively about the ploys used, we still got caught outside the Grand Palace. However we quickly realised what was happening and relaxed and enjoyed the experience of the ride whilst smiling and repeating 'no, thank you'. I think we may have created a record for quickest in and out of the jewellers, craft shop and tailors! The hotel is also close to Phat Pong night market - unlike some reviews we read we did not find it at all threatening; bargaining is a real sport and the club side is nowhere near as blatantly obvious as Amsterdam. The sign which read '50 gorgeous girls and a few ugly ones' summed up the atmosphere!

Hospitable Bangkok

As a part of our honeymoon, we stayed there for two nights. The location of that hotel was convenient for us because it was near Australian embassy (believe it or not, some people needed an Australian transit visa in order to go to New Zealand).

We had a private check-in with complimentary freshly squeezed pineapple juice. Our club room was clean and spacious with a balcony and park view. The bathroom was huge with separate shower.

The best part was actually the food. In the afternoons and in the evenings the hotel offered various local hot and cold snacks with wide variety of drinks. The food actually differed from one day to another. They were free (well, included in the rate) and very delicious. The rate we got was not expensive at all. We went on our trip three weeks after the tsunami and people were grateful that the tourists were coming and helping their economy directly. It seemed that the staff was genuinally friendly.

The hotel had several restaurants. The one we wanted to go was Vietnamese one, which was always booked. We went to a Chinese one and it was OK. Overall, the hotel needed some restoration and updated its look. Nonetheless, every staff member tried to help with anything they could. Not a lot of hotels, even the posh ones, could that sometimes.

Atmospheric

I am recently returned from a 3 night stay at the Dusit Thani.

Firstly let me say that I opted to stay in one of the Club Level Rooms as the price is not much more and is well worth the additional cost. These rooms have recently been completely refurbished. Decor is very stylish in the Thai minimilistic fashion. Rich chocolate silk drapes with pale grey wallpaper and crisp white bed linen. Rooms also include an LCD flat screen tv and excellent airconditioning.

A friend was staying in one of the normal rooms and I will admit that they are somewhat more basic but good value for money.

I like the older, established feel of the public areas of the hotel. Some restaurants have been totally upgraded and are most contemporary in their design.

The only area that needs improvement is the pool. The area is in need of a spruce up but it is still quite pleasant.

Having stayed at various locations in Bangkok, the postion of the Dusit in my opinion is better than being on the river frount where I have also stayed on several occasions.

There is a BTS Skytrain station right outside the hotel which if you know Bangkok is your lifeline to getting around efficiently and in comfort.

Faded Grandeur

We stopped at the Dusit on our honeymoon on a trip around Thailand. We picked this hotel because my husband's parents had stayed their 15 years earlier on their anniversary when it was leading hotel in the world.

Whilst i can't fault the standard of service which was second to none the hotel itself is alas now very tired and faded and not what you expect of a 5 star hotel. The main areas in some ways are spectacular but for exmaple the carpets are all stained with damp and smell musty. Our room although massive with amazing views was outdated and was in major need of modernisation.

Also although the hotel was probably only 10 minutes walk from patpong (if that's your thing!) and I know some people have commented that the hotel was well situated I would have preferred to be more in the centre of the city and nearer the river eg the Shangri-la.

The Dusit wasn't an awful place to stay by any stretch of the imagination but it was disappointing and I am sure there are better options out there.

Great stay beautiful place and great service

everything was great the service the food the romms were amazing my room had 4 different rooms in one it was amazing better than vegas style hotels very close to patpong.its worth it

More bang for your buck in Bangkok!

An excellent hotel! Just completed a trip to Bangkok and the Dusit Thani was one of the most spectacular hotels I have ever stayed at. The service was impeccable! The buffet breakfast was incredible - there was so much to eat that we skipped lunch quite often. The pool is wonderful in a quiet way. The rooms are spacious - the bathroom alone is the size of many NYC studio apartments with both a seperate bath and shower! Great location - within walking distance to the Patpong district. I would definitely recommend this hotel!

Resting on its laurels

The Dusit Thani has a great central location in Bangkok, and the public parts of the hotel are quite beautiful, some of the prettiest in Bangkok. There are bizarre lapses in service here that just shouldn't happen in a 4-star hotel.

During an extended stay in Bangkok, I renewed my stay every couple of days with a travel agent at the Dusit Thani. One night I returned to my room to find an obnoxious message from the hotel's front desk. I'd been there a week already, but they wrote me to say that they had not received payment for that night's stay (due to my travel agent's mistake, not mine) and that if I did not resolve the matter immediately, I would be charged the full rack rate for the night. The service staff was not particularly welcoming or friendly, a problem I have found at other Dusit properties;the standards of room-cleaning and service here certainly don't match those of the Peninsula or Four Seasons in Bangkok. I called at 4:30 am to order room service (the special "night menu", which clearly was stated to be available until 5 am); the man who answered the phone at first told me the food was unavailable and only grudgingly delivered the food I requested.

The salon in the hotel property doesn't allow guests to sign charges to their room: this policy wasn't posted anywhere, and when I naturally didn't have cash/credit card with me to pay the salon for services, the salon owner treated me like a common thief and warned me to return from the nearest ATM within "15 minutes." I complained to the hotel manager, to no avail; it is, unfortunately, a low-class attitude that Dusit subscribes to: once they have your money, they don't seem to feel a need to deliver the quality of service you have paid for.

Not recommended except for location.

Very disappointing

Afraid that we were very disappointed with this hotel. Have been to Bangkok several times and this was by far the worst hotel we have stayed in. Room quality was terrible - the grouting round the bath was filthy and looked most unhygenic. On check in we were given vouchers for breakfast - and then found out we had to pay exorbitant rates for their buffet when we checked out! A con!

Central location near to Patpong and Jim Thompson's shop.