Had a great stay

I'm giving the Deauville an Above Average rating for a few reasons. The private beach, the pool, the staff, the close-by shops (Walgreen's, liquor store, dollar store, bagel/coffee shop), and the transit system to get anywhere you need to go for $1.25!!! We stayed Nov 20 - 28 and had a blast! We were in a corner room on the 16th floor, had a gorgeous view of the city, the ocean and the pool. The room was very clean, the cleaners came every day and did a great job: if we needed something extra (more coffee, more toilet tissue, etc), we just left a note and it was done! From the front-desk staff to the concierge(s) to the cleaning and bar/restaurant staff, they were all super friendly and extremely helpful. The pool was clean and gorgeous and refreshing, the beach was clean, the tiki bar was great. Alex the bartender was super friendly. Next time we go to Miami, we won't hesitate to stay here again, we had a great time. For those of you who are complaining about the $7.00/day fee... we were concerned too. Turns out if you book through Expedia, Travelocity, etc, you are not told about this fee in advance. If you book directly through the hotel, the do explain it to you. Instead of parking with the valet, we parked on the street each evening and stuck a couple of dollars in at 9am each morning to tide us over until we went on our daily treks.

Better than expected

We stayed at the Deauville in mid-November 2004 for three nights. I too was a bit nervous after getting the hotel through Priceline and then reading the TripAdvisor.com reviews. Overall, I was pleasantly surprised. Our room on the 8th floor wasn't musty-smelling and was very clean and looked newly renovated. Although the TV didn't work at first, someone came up right away to fix it. The employees we dealt with were all very courteous and knowledgeable. The only negatives I can confirm from other reviewers were that our key card didn't initially work properly (nor did someone else's on our floor); the door was difficult to shut; the fitted sheet on one of our beds didn't properly fit; and the valet parking fee was exorbitant, though we probably could have found cheaper parking on our own. It certainly wasn't my best hotel experience, but it was worth what we paid for it, and we had a good experience overall.

Probably would not stay here again

We checked in for a one night pre-cruise stay on November 6th. First thing I noticed in our room on the 6th floor was the smell, which was musty. Other notable things that were not up to par included the door which we had to slam hard in order for it to close (it was sticky, like they needed to shave off some so it would close); the security latch on the door was being held on by one loose screw (we took it completely off so as not to risk the latch moving over when we had to slam the door); the remote control for the TV did not work and the bed was not comfortable. BUT, the air conditioner did not leak like so many others have written about! We did not have the opportunity to use the pool area or eat in the restaurant. I was told about the $7 resort fee upon check in, but when we checked out the woman said "ok, it's all prepaid, you're all set" (I had booked through Priceline for $55). I said "except for the $7 resort fee, that'll be charged to the credit card, right?" to which she replied "no, you're not being charged that fee". I didn't ask anymore questions, I guess I'll wait to see if it shows up on my credit card statement. My partner's parents also stayed the one night and they requested to be moved from their original room which smelled musty and the woman at the front desk apologized and upgraded them to an ocean view on the 10th floor, which they said was better. I, too, probably would have requested to be moved had we been staying more than one night, but we didn't arrive until 10pm and were leaving the next morning, so I didn't bother. Just be aware not to expect much if you're staying here.

Okay for $60 on Priceline

My boyfriend and I stayed here on October 31st for one night before going on a cruise. I had reserved the hotel several months earlier on Priceline. A few weeks before leaving, I came across this website and all of the reviews. I was actually scared to go from all the terrible reviews I had read. I immediately wanted to forget about the $60 I had spent and try to find something better. We decided to go check it out first, and if it was so bad we would not stay. I thought the lobby area was very nice. Staff was friendly. The room was fine - a few little things I noticed could have been cleaner or fixed, but for $60 I really couldn't complain. The pool and hot tub were great. I don't think it would be my first choice if I returned to Miami Beach, but my experience there was fine. Not great, but not terrible.

Worst hotel i've ever stayed at!!

Where should I start?? My girlfriend and I were on our way to South America and layed over for two days. This hotel was a nightmare. The $7 resort fee was ridiculous. Customer service was non-existant. Air conditioner didn't work and after 3 phone calls, they sent someone up while we were gone. The individual cleaned out the AC filter into our toilet and just left the dirt and dust there. The toilet was clogged and could not be used. They offered no apologies!! Plus, it took them until 9 PM to make up our room. To add, my girlfriend was served a rotten salad and we literally had to served ourselves water and condiments for our burgers. When I complained about these issues to management (who is in charge here anyway?), they offered no apologies but a free meal at the restaurant?? Why would I accept consolation at a restaurant that I complained about bad food and horrible service. When we checked out, the manager on duty (10/17-18) would not walk out of her office, whick was 20 feet from the desk, to hear us voice our concerns and displeasure. Horrible service, terrible, non-existant management, and shabby facilities. I will never stay here again and urge others to seek other lodging in Miami Beach. The owners of this hotel should be ashamed of themselves for allowing this kind of experience to happen to anyone. Never again.

This hotel should be destroyed and rebuilt!!

my family and i (6 altogether) stayed here over christmas break 5 days total and it was a rip off. our flight didn't get in until 12 am and by the time we got to the hotel it was nearly 3 am. we arrived at the door and the valet guys were extremely nice and helpful, but the reception staff have some issues. They're not pleasent and seemed to hate their jobs. after reading some reviews we thought people were exaggerating , but they were'nt!! The wallpaper was peeling, the bathrooms weren't as clean as they could have been, but the beds were comfy. the pool and hot tub area was nice and spacious and the beach area was nice, but the resort fee was a bit much $7 each every day along with the $18 valet parking. the food in the restaurant was ok but a bit pricey. we were told we were paying for the view, if we went down the street a bit it would be cheaper as we would be looking at the curb. the bar was also expensive $7 for a shot. the the walgreens across the street was very handy but had to get cab to ocean drive. the concierge guys were really nice, but the hotel does need a serious revamp!!

it wouldn't be my first choice if i was to go back to miami.

Really Enjoyed Deauville Beach

First off, the Deaville Beach resort is a budget hotel but my friend and I were very pleased. Upon arrival our hotel room had a leaky air conditioner which caused the carpet to be wet. We reported the leak and we were immediately upgraded to an oceanfront room with balcony. I absolutely loved the view! the only down side was there was water run off from the balcony above us (a minor inconvience) We did not prefer the restaurant that was in the hotel but that was not a problem because IHOP was 2 blocks away. The hotel is walking distance from Subway, Pizza Hut and many other inexpensive dining choices so that was perfect for our lunches. The hotel is a good distance from south beach which comes in handy as the beaches are not crowded but getting into south beach at night is a nuciance. We spent approx $200 in cabfare getting from the hotel to south beach in a matter of 4 days. Had i known in advance we would have rented a car (car rental is next door to the hotel) I would recommend the Deavuille Beach hotel and I hope to go again and this time reserve an oceanfront balcony room in advance!!!

Filthy! Truly needs an overhaul

When we first arrived I thought this place wasn't bad for the $60.00 priceline bid. The Lobby was Big and airy and they served pastry and cold lemondade while you waited in the long line to check in. When we got off the elevator I knew this was going to be a Dump and I mean Dump! The Halls were dark dingy and dirty. The two room keys didn't work and when we called the front desk from our cell phone they said we had to schlepp downstairs to get new keys. Once in the room the rug was dirty ripped. Toilets were dirty. Floor was dirty. Coffee splattered on wallpaper. View from our Balcony beautiful but the Balcony was disgusting peeling and dripping from all the other airconditioners. DON'T STAY HERE! This was a disgrace after coming off a beautiful caribbean princess cruise and the Hotel pre-stay was very nice in Fort Lauderdale. I was so aggravated that I didn't sleep or let my kids go into the filty pool. Beach grounds were also gross. Don't beleive any excellent reviews on this property as I think they are rigged. Just my humble opinion.

Liked it very much!!!!! Stay for great value and ammenities!

I just want to say that we were guests of the hotel during Memorial Day weekend (it was recommended by a co-worker) and we were greatly impressed! After first checking in to an Ocean view room which was very nice, we opted for the higher priced oceanfront room becuase it had a balcony. WOW, what a grreat decision as not many hotels these days have balconys on the Ocean. At night when we slept, we heard the waves from the Ocean and it was very peaceful. In our minds, the hotel had the perfect location as it was only a 10 minute ride to South Beach, but its location was without all of the South Beach noise!!!!! Last year we stayed at the Lowes South Beach and paid$400 per night, but found the Deauville to be a much better bargain with truly a similar quality property. We'll never stay on south Beach again - too noisy and far too expensive. The deauville has a great cafe with tables both inside and outside by the pool and good qulaity food at better prices. Check in was a little long, but I suppose it should be expected since the hotel was totally full. rooms were standard 3 or 4 star and comfortable and clean, but I hear that they are renovating this year. Stay at the deauville!!! You will not be disappointed!!!!

A Dump

We booked one night at the Deauville before a cruise. Places-to-Stay should take this hotel off their lists of hotels. The room didn't even come close to the picture they show. We booked a ocean front room with a king bed. We were told we booked an ocean view room. Even with the confirmation printed out. We got an ocean front room with 2 double beds. The bathroom was dirty and rusty. When you looked over balcony there was garbage dumped there. The air conditioner leak all over carpet so it was wet. You really didn't want to walk on the carpet anyway because it was so dirty. The front door stuck when you tried to open it. It was no where worth $130.00 a night it wasn't worth $50.00 a night. Very disappointing.