The Davenport Hotel And Tower Spokane

While we live in Spokane, we were invited to stay at the Davenport for promotional purposes. The room was decorated beautifully and the bed was ultra comfortable. Bathroom is big enough to house a small army. A nice touch was the yummy treats delivered to our room each evening. On the down side, parking is over $10 a night to use their garage (ouch)! Person who checked us in was less than friendly, and we could not believe the noise that came from the bars on the lower floor. It was a loud party scene that was very annoying. In our opinion, the Davenport is overpriced and overated. There are hotels nearby that give you a much quieter stay and more for your money, not to mention free parking.

We stayed here for 4 nights recently. This is a top notch hotel. Great service, clean rooms, nice little pool for the kids, comfortable mattress, nice bathroom.

The drawbacks are parking is extra cost $10 / night for self parking. There is nothing worth doing close by without a hike.

I would stay here again for the nice room, great service. One of the best - especially if you can get it for $100 / nite!

I spent last weekend there on company business. Thanks to the shenanigans perpetrated by the front desk staff and management, (if you're reading this you know who I am and what you did), I'll see to it that my firm never books this hotel again.

Davenport Hotel, you're the lowest.

This is a beautiful hotel. Our room was absolutely gorgeous- huge and well-appointed. All of the staff was at the very least pleasantly efficient, and for the most part extraordinarily friendly. The public rooms invite you to sit and stay, if by some chance you want to leave your room! We had breakfast in the hotel, and it was delicious. Definitely a place we would stay again. I will request a higher floor next time- we were on the sixth floor and if we had been on a higher floor, we would have had a view of the entire city.

Rooms were dirty, bathroom had hair in tub and on floor. Sheets were not changed when requested. We were very disappointed - not at all what we expected, from reading all the reviews and wonderful experiences, we expected much more. Staff were friendly enough, but most didn't make eye contact or even smile - maybe they hate their jobs ????

Good Luck

We've stayed in more expensive, snootier hotels, but never nicer. What a treat to find this beautiful hotel in Spokane! The service could not have been better, the people friendlier or more helpful, the room more comfortable. Every aspect was glorious. We were there for my niece's wedding, and didn't know it was lilac festival. There was a parade going on right outside the hotel, and yes, the drums went on a wee bit, but hey, that's one night a year and very festive. We could watch the fireworks from our window! The hotel went out of its way to be sure valet parking was available, even though their normal drive was blocked for the parade. The coffee bar in the lobby is friendly and wonderful. The restaurant was great. Go for it! You won't be sorry. (Be sure to walk the riverfront park.)

I have traveled to Israel, Spain, France, Italy and to NYC and my husband and I found the Davenport to be one of the best places to stay. We were there on a weekend in Feb. 04 and the service in the dining room was wonderful at every meal, the Illy coffee at the kiosk was like in Italy, the check-in was speedy and the valet parkers didn't bat an eye when we came and went 3 times in 1 hour. We are looking forward to going back as often as possible. We ate at another restaurant one of the nights of our stay and wished that we had eaten here again.

Best in the West - Give Us A Break, More like Worst in the West. My wife and I read about the newly refurbished Davenport Hotel, and thought we'd give it a try - even based on the information found on Trip Advisor. We were so disappointed in the service it was appauling.

Yes, the hotel has been brought back to it's original splendor - but the service training needs to step up a few notches. If you're looking for beauty - go for it, but if you're looking for excellent service - go to Seattle - Spokane could take a lesson.

After hearing all the hype about the newly renovated Davenport Hotel - we were expecting it to be more like the Four Seasons Olympic in Seattle. We were so disappointed when we checked in and the staff could not locate our reservation. Not only did the personnel seem aloof and unconcerned, but they did nothing to make us feel at home - we sat in the lobby for at least twenty minutes while they tried to figure out the problem. It was obvious the hotel wasn't full, as it was midweek, why they couldn't have just given us a room was beyond us - then when the clerk came out to hand us the key - she gave no apology, no explination and basically left us to find the room ourselves. Needless to say the rest of the stay was not much better, the beds were comfortable, but we couldn't get the cold air to stop blowing on us all night long, which made for a less than desirable night. My husbanc almost taped a magazine over the vent to stop the breeze. I must say the hotel looks fabulous, but until they get the kinks out of the poor service and maintenance issues fixed, I'm afraid we'll have to find other accomodations in the Spokane area - too bad all the money went into the restoration and obviously none for training. The one consulation was the lovely Spa Paradiso - and we found out it is not owned by the Davenport - which makes sense why it was so peaceful and the staff overly accomodating ..... Cheers for them, maybe they can teach the Davenport staff some hospitality techniques. We recommend guests to stay at the Hotel Lusso - and enjoy spa treatments at Spa Paradiso - that's the way to go!

We were expecting to be pampered and for the service to be five star, especially for the rates we paid. I found this hotel to be substandard - employees were not friendly and as far as my husband and I were concerned - they appeared as though they could care less to be there. I guess this is a reflection of the management - but we felt very let down after reading all the reviews. We realize that this is a newly reopened hotel, but the service and the excellence we expected just wasn't there. The only recommendation I have for the owners is to take a look at who you have managing your investment.....we will not return. In fact the Hotel Lusso across the street will be getting our business in the future.