The Chester Grosvenor
How has this hotel rated in the past?
Historical Traveler Reviews The Chester Grosvenor
Great place to get married!
We got married at the Grosvenor in May 2002, and we enjoyed every second of it. The staff were extremely helpful at every opportunity, and the junior suite we stayed in for two nights was fabulous. We've stayed in many other 5 star hotels around the world and we always end up disappointed that we just don't get the same 5 star service we got at the Grosvenor. We have every intention of returning for anniversary treats as often as possible!
We went to the Chester Grosvenor for a valentine weekend. We upgraded our room, and the package included dinner in the Arkle, Michelin Star Restaurant, where my husband had always wanted to dine. The room was newly decorated, spacious and very elegant. The bathroom was very clean, but small, only had a shower over the bath and was a disappointment compared to the bedroom.
Dinner in the Arkle, was amazing. Everything about the experience was exceptional. the service, the surroundings, the food - faultless! The package included pre selected wines, which, unfortunately were not all to our personal taste, but that would be the only criticism.
The public areas of the hotel were very busy on the Saturday afternoon, which made it feel less 'special', but the brasserie was brilliant, and the library was the place to escape.
The spa was wonderful. However, be aware to even use the sauna etc, you have to pay £30 per room per stay, which we felt was unfair, after already having paid over £250 for room only.
Always a pleasure
Chester has long been a favourite weekend break for my wife and myself, with the Chester Grosvenor Hotel as our base. We booked a room in early February of this year for two nights and are pleased to report that the hotel still maintains very high standards. The rooms are tastefully decorated, spacious and very clean - all your needs are covered - and the central location within the old city walls makes it most convenient for shopping, evening entertainment or walking the walls. If you plan on visiting Chester this hotel will make your stay that bit more special - you will not be disappointed.
Hotel absolutely superb and service was faultless. Nothing was too much trouble and staff very pleasant, friendly yet extremely professional. Booked it for the central location yet the hotel was that good we never ended up going out. Had a meal in the brasserie where the food was excellant and seemed to have more atmosphere than the Arkle. Would definitely return and would recommend it to anyone.
Fantastic Hotel - They spoilt us for life!
Stayed at the Chester Grosvenor last weekend, What can i say it was just gorgeous! We booked a Junior suite at a discounted rate of about 40% offas only booked it a week or so with superbreak before then when we arrived we found out we had been upgraded to a deluxe suite! which meant we had saved approx 50% on rack rates! (£500 for the deluxe suite with no breakfast!)
One tip is to park your own car in the car park as the road you have to drive up to the front of the hotel to allow the concierge to park your car is very busy with shoppers!. We were allowed to check in at 1pm and when we got to the room what can i say it was just perfect! We had a dining table, writing desk, sofas with tv, dvd and Hifi then the bedroom had the biggest bed ever again with t.v. Bathroom was nice very spacious what would've top it off though would've been if there was a Jacuzzi bath as the bathroom was nice but nothing special compared to the rest of the suite.
We had champagne and fresh flowers in our room and the mini bar prices were quite reasonable. My fiancee was very impressed that we had sky sports 1! brilliant location shops on the door step but we didn't eat in the hotel went to la tasca just a few mins down the road gorgeous tapas and really reasonable £40 for 2 of us with 8 dishes between us, drinks and desserts! We had breakfast to the room at no extra cost which was lovely and plenty of it. So if you fancy a treat and can get a good deal then this hotel is so worth it.
A Great Place to Stay
Excellent location, beautifully decorated room, very good brasserie.
We thought it was pricey at first, but well worth it for the room comfort, truly friendly service, and of course the brilliant location. Top-rate food in the Brasserie; breakfast is especially good - and it's served! This hotel even tops the best paradors in Spain or pousadas of Portugal.
Lovely Hotel. I have stayed in a lot of 5 star Hotels around the world including Thailand, Hawaii, Dubai, New York etc, and so have high expectations and standards when it comes to Hotels. The Grosvenor Hotel is right on the high street in Chester so is excellent for shopping, but isn't noisy. The service is excellent- nothing is too much trouble and the rooms are lovely- really beautifully furnished and decorated. I have stayed at this Hotel twice, and I really recommend it. Perfect for relaxing and shopping & the Library bar is lovely for relaxing with a gin & tonic!
A comfortable but hungry experience
I must have walked by the impressive entance to the Grosvenor thousands of times but had never ventured across the threshold until recently. Widely recognised as the best lodgings in Cheshire and perhaps the North West, the Grosvenor has an imposing farcade and something of a pretentious sense of its own importance perhaps derived from its location in the very heart of this Roman city. But as I glided by the doormen in their top-hats and immaculate uniforms, I was delighted that my first impressions were reinforced in the elegant yet cosy reception area. More than anything, I was impressed by the stillness - the relative quietness of the hotel compared with the jungle of Eastgate Street outside. My room was well-appointed and bordered on luxurious in an old fashioned kind of way. Although the staff were not overly friendly but efficient. Perhaps, my only but not insignificant disappointement was the hotel restaurant where the service was so slow that we reluctantly elected to dine elsewhere. So after years of wondering what a night at the Grosvenor iwould be like, I can proclaim that it was a comfortable but hungry experience. But at their grossly inflated prices it is likely to be a one-time only excursion.
i thought it was an excellent service, and the staff were very pleasant
TripAdvisor Reviews The Chester Grosvenor
Travel Blogs from Chester
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