5* Experience for 3* Price

Recently stayed in The Central Hotel. The room with jacussi in the City Centre!!! That was real 5* Experience for the 3* Price!!! Library Bar was amazing - headen treasure. Staff very friendly. Room was noisy a bit but location covers it.

Lovely stay, friendly staff!!!

We stayed at the Central just a couple of weeks ago and really enjoyed our 2 nights stay. We realized that Dublin on the weekend would be very noisy but we didn't find it all that bad. Perfect location, close to Grafton Street, Trinity College and Temple Bar. Library Bar is amazing! Food is worth trying. The staff were efficient, polite and helpful.

Room was spacious enough and clean. We will definately come back.

Give this one a miss, despite the location

I stayed here for 4 days as leader of a study group - and found that despite the excellent location, the hotel is not very useable for group tours. The staff was confused and not very knowledgeable, neither about Dublin or how to run a hotel. I was charged a higher rate (118) than the agreed group rate (85), my reservation was not present, and I was charged €190 for use of the telephone, despite calling a local AT&T Worldnet number. A letter to the management has not been answered in four weeks. The location is, as said, great, and the room was OK - but the service, including morning eggs with pieces of shells in them, was just awful.

Great location but...

The hotel is in a great location for tourist attractions, but it has its drawbacks-mostly the staff. The bar staff in particular are particularly rude with one informing me that he would 'serve me when he was ready' and promptly disappeared for 5 minutes for a cigarette break! The fire alarm went off which proved to be a false alarm but the management did not attempt to inform anyone what was going on, they just shrugged their shoulders. Dublin was great though and the hotel does have some nice architectural features, although I will not be recommending it to my friends.

Unfriendly staff

The hotel itself is OK. The rooms could do with being updated but are basic enough - although a good clean wouldn't go amiss! Usually in a hotel the staff are very professional and polite and can not do enough for you but this is definately not the case here. The front desk staff did not seem to know what they were doing and looked blankly at each other when asked a question. The bar staff were a joke with one guy in particular who was so rude and seemed to make up his own prices each time. Receipts were never given for bar food or drinks.

If you're considering it-DONT!!!!Go to the Aisling instead.

From the second I booked into the Central Hotel I had nothing but problems. I was insulted by staff, charged more than I was told I would be for my room, hassled by staff while in the room. The entire trip was more hassel and stress than needed thanks to the staff. The food is awful. It's a pity because the rooms are lovely. The only decent member of staff is Wayne who works in the evenings. If it wasn't for him the weekend would have been a toatl disaster. I dont blame him at all as I would'nt want to work with the desk staff. They're rude and obnoxious.

Never before have I been treated so badly by any staff member of the Best Western Group.

No Safety catches on Balcony Windows

The Rooms were dirty,shabby,dripping taps in Bathroom,beds uncomfortable radio didn`t work, large windows the height of the room broken safety catches, about 4 inches from floor to about 10 feet high,easily could fall out of window as they revolved,food horrible dry and unedible,traffic noise, sirens going off all night very near to Garda Station,`phone not working,this was our second room. The first one which we were in was at the back the sound of a Generator booming out couldn`t hear our own conversations,they told us this was on all day&night.We have been going to Ireland for over 35 years and can honestly say this is the "WORST" we have stayed in.

Don't Bother!

This hotel is terrible! The staff were very unfriendly. We got "told off" by the receptionist for coming back at 11.30pm on a Saturday night! The food was absolutely terrible (we only tried it once) and the rooms were really shabby. I wouldn't bother!

Would avoid in the future

We got a great rate for this hotel, however renovations whilst we were there lead to a noise nuisance. Room was ok, fairly clean, but not what I would call 3* (mildew, old and tired decor etc). We asked for a double and got two singles pushed together (that always grates!) Great location, needs a refit though!

Great location but ...

Best Western offer a cheap rate of 75 EUR a night when you book well in advance. I wondered if we'd been punished for booking on the cheap rate. The room was small and dark - the main light being a 40 W table lamp. The net curtains looked in need of a good wash. The hot water, if turned on full, seemed to consist of old cobwebs.

The kitchen fan was audible between 9 am and midnight and we were disturbed every night at 3:45 am by the sound of bottles being moved. (It would have helped if the room had double glazing.) The only reason to stay here is the hotel's excellent location - which means you don't have to stay in the hotel a minute longer than necessary.