Nice Hotel

Stayed at the Carousel Hotel for the last weekend of the Illuminations. The Hotel had recently undergone a refurbishment and is owned by Sleepwell Hotels.

The room was of a high standard, everything was very clean and comfortable. Tv in room, along with tea and coffee making facilities.

We were on the third floor (highest level) and found that the lift was very old fashioned, and tempremental so decided to use the stairs.

We stayed Half Board and the food in the restaurant was very nice.

Parking was a little bit of a problem as they have their own carpark but is not very big. Parking is limited at the front of the hotel as it is shared with neigbouring hotels.

Overall a very nice weekend, would go back again.

Don't get a room near the elevator!

Had to give this hotel a neutral rating simply because we were kept awake virtually all night by the terrible noise of the elevator going up and down and we did in fact get stuck in one of these very old style lifts at one point!The hotel was fully booked so we were not able to change rooms. Apart from this though I cannot fault the hotel, the rooms were small but of a very good standard and the meal we had in the restaurant was excellent even though service was a bit slow and they were obviously finding it hard to cope on a busy Saturday night. The hotel is a bit outside the main part of the prom but a tram stop is just outside so no problems with getting around.

Would recommend any young families wishing to visit the illuminations take a mid-week break though when things are less crowded and there are not so many drunks around!

Be warned that if you take in a show at the North Pier, the theatre is right at the end of the pier and so you will have to walk a fair bit - don't wear silly shoes like I did!

Classy place to stay

After arriving at blackpool at our booked guest house to discover it was located opposite argos and near the palace nightclub we decided to look for a better alternative for our weekend stay in Blackpool!!!

We came across the carousel hotel in it's fabulous quiet location and beautiful modern decor.

The room was great, staff were great and food was excellent.

I do agree about the lift though, although the hotel only has 3 floors we have a toddler so needed to use the lift and it is a bit old fashioned (you have to pull a shutter before it will go and if someone leaves the shutter open on another floor basically the lift does not work!!!)

But overall this hotel is fantastic and would recommend to anyone!

Different

02/04/05 My family and I stayed here for just one night and without sounding snobby I totally enjoyed staying here rather than your typical b&b in blackpool. The staff were very helpful especially one male member whose name I didn't ask unfortunately because even though he was working solo he did everything he could to be helpful. The food was also above standard especially the buffet breakfast. Lets hope more hotels like this open up and make blackpool a thriving seaside resort.

Sleepwell is a good title!!!

just back from this hotel,and while being on the pricey side for blackpool,it is true that you get what you pay for!!. we had an excellent easter break based at this hotel,and will not hesitate to return. the rooms are absolutley FIRST CLASS,the reception staff were great. the only off point was the residents bar,which we found soulless,and hard to be served.oh and the lift was a laugh a minute,it looked like the tardis, overall the decor and fitments are the best in the resort, we wanted to take the power shower with us,ha . if you are looking to stay in blackpool then do not hesitate to book in at the carousel,you will not be disappointed!!!!.

Great staff, great hotel great time

i stayed at the carousel hotel during the period of 15th september to the 21st of september. the hotel was fab, the food great but the service i recieved was brilliant. i have stayed in some five star hotels over the past year but the service didn't match this.

Great hotel

having stayed in hotels all over the world, this hotel is a refreshing change, beautiful hotel, staff all helpful andgo out of their to make guests stay enjoyable.

Food excellent, and plenty of choices

Nice Hotel Management Attention Required

Hotel itself has recently been modernised to above average standard.

Stayed October 04, Reception Staff as previously pointed out are not the best and require training.

Parking was a nightmare, we parked to the rear of the hotel and was woken early hours with a request to move our car which had been parked in a designated bay. Not a happy camper at 8.30 on a Sunday morning.

Hotel fabulous, staff Hmm.......

I stayed as part of a hen party, and whilst the hotel was imaculate - the staff, especially on reception, seemed in desperate need of training. And also - the hotel rooms were like a maze - it was pot luck if you found your room - the directions were just tooooo confusing!!!

In summary - The hotel itself was fab - but the staff need some desperate training - more so in communicating with each other.

Great Building, Shame about the Staff!

Great Hotel, but staff training urgently needed!

Upon arrival we were stared at blankly by the two receptionists, until I said "Hello...We booked 2 rooms??", when they grudgingly started to react! (I should point out here that I was dressed in a business suit and tie and carrying a suitcase- although by the shocked look of the staff you would think I had arrived carrying a sawn off shotgun and wearing a stocking over my face!).

No "Please" or "Thank You" just an urgent demand to see our keys at breakfast and everything had to be paid for in advance - I could not even use the room phone without having to go down and represent my credit card - even after we had paid the room bill in advance!

Having said that the hotel was clean, comfortable and had just been beautifully refurbished; the food was excellent and the location ideal.