The Burnsley All Suite Hotel
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Historical Traveler Reviews Crowne Plaza Hotel Executive Center Baton Rouge
Big rooms but lacking in many areas
Stayed here in July 2004. The location is nice. We thought it was great and very unusual to have free parking in a downtown location. However, if you are driving a mini van or SUV you won't be able to park in the covered area (spaces are too small). The complimentary shuttle service around downtown was very convenient. The problems we encoutered were: a dusty, old smell in the bedroom, only one elevator working, and they did not have an extra pillow to send us.
This is great place for your money. I started off in a room on the second floor that was more of an efficiency type room that I was a little dissapointed in. But there was a wedding reception in the room below so they upgraded me to one of their one room suites upstairs. The suite was wonderful and roomy with a nice balcony where we could see the Rocky Mountains in the morning while we ate breakfast. Nice sized bathroom with all the eminities of home. Also there was a spacious kitchen with some cookwhere, silveware etc. You couldn't cook for 10 with the kitchenware but it worked great for a single mom on a budget. I was at the Burnsley during the late summer of 2003 and paid $74 dollars for 3 nights and $89 dollars for 2 nights. This is not a 5-star hotel but it is 10 times better than the Comfort Inn I would have stayed at for the same money.
My college apartment was nicer
This place reminded me of a mediocre college apartment, not a luxury all-suite hotel. Don't be fooled by the advertising! The person at the front desk reminded me of a drunken Dickens character, but the rest of the staff was nice. The bathroom had hair in the tub and sink and the amenties (shampoo, etc.) didn't match. I wouldn't go back here again for the price they charged us. It should have gone for something like $40/night. We stayed in August, 2003.
Good Weekend Stay
My wife and I stayed at the Burnsley for 3 nights in early May 2004. The hotel has a few "rough edges" (we had some water stains on our ceiling, there was paint chipping out on the balcony) but overall this was a good choice and a reasonable expense for all the room you get. Our plan included the breakfast buffett, which was good as well. Daily newspapers (the Sunday edition of the Denver paper, USA Today otherwise) are free. Staff was very helpful. Rooms were clean and housekeeping did a good job. We cooked basic food items in the kitchen (pizza in the oven) and were happy to have the full refrig, sink and stovetop; housekeeping took care of dirty dishes. Neighborhood is generally okay, but I don't know that I'd walk around at night. Downtown (LODO and Coors Field) are a healthy walk but doable. I'd recommend the Burnsley to others.
Suites were Great!
Our room was spacious and luxurious. The staff also took great care to maintain the overall cleanliness of the room and the rest of the hotel.
Full kitchen and spacious balcony just added to the overall experience of the place. There is also a supermarket within walking distance that made eating in that much easier. Of course downtown is also right up the street for those nights when exploring was in order.
Our family took a trip to Denver for the Mountain West Basketball Conference March 9-14, 2004. We had 3 rooms booked at a different hotel for the week, but my husband and I decided to stay one night at the Burnsley Hotel on March 9, 2004 for the first night (our anniversary).
Admittedly, when we first arrived at the hotel the exterior had us a little worried. It seemed somewhat run down and wasn't what we were expecting based on their website. Once we were inside we were pleasantly surprised. The interior was decorated nicely and the front desk clerks were professional, cordial and very cheerful. We had booked the "romance" package and as soon as we got to our room we were delivered a bottle of champagne on ice and a sweet flower arrangement.
The rooms are huge (someone mentioned that they used to be apartments).
We had a corner room facing downtown - beautiful view, especially at night. After noticing how spacious the rooms were we quickly phoned our family who were en route to Denver to cancel their existing reservations and to join us at the Burnsley. I called the front desk and told them we had family coming in for the week and asked what they could offer if I got them to stay at the Burnsley (3 rooms for 5 nights) - they offered $109 a night. This rate was better than what we got on special for another downtown hotel for a standard room plus FREE parking (compared to $20+ per day at all other downtown hotels) My parents and brother and his family all LOVED the hotel - they raved about the size/layout of the rooms, the customer service and the comfortable beds. All the pluses: absolutely outstanding customer service from desk clerks and room service; free parking; expanded cable (not just the cheap cable channels); large comfortable beds with down comforters; huge rooms; awesome downtown views; large balconies; full kitchen amenities (full-size refrigerator, stove, microwave, mini coffee maker, dishes, full dining area with expandable dinner tables); housekeeping washed all the dishes; adjustable shower head; tastefully decorated rooms; safe location; free rollaway beds; free shuttle; dinner at the hotel restaraunt was excellent; super quick room service (received our order in 20 minutes). Housekeeping also gave us a free Pepsi/Diet Pepsi everyday in the fridge. Minor minuses: Walls are thin, however, we never heard our neighbors (if we had any) but you could hear doors opening/closing outside of our room; no fan in bathroom (didn't help that walls were thin either( :), limited breakfast buffet selection; shuttle is slow (avg wait 20 min.) but if you have the time, free & convenient; no on-site fitness center (but free passes are provided for a fitness club 1 mile away); tub drain slow; interior of hotel much more aesthetically pleasing than exterior of hotel; located several blocks from 16th Street Mall - we didn't try to walk it. If you aren't overly finicky, this hotel is great - we all loved it and plan to stay here next year for the tournament.
Terrible place to stay
hotel breakfast was bad and made me very sick, the hotel does not look nice at all, poor view from the balcony(unless you want to see what old apartment looks like), very old and unsafe balcony, poor drainage system in both sink and shower tub, free shuttle van service is nice but waiting time is too long.
We stayed five nights at the end of September, 2003. When we arrived, parking was convenient, but the smell of cigarette smoke in the lobby overwhelmed us. The staff was very professional. Our room was quite large - and smoke free. The balcony sat two easily. The kitchen was convenient, but lacked a microwave. Housekeeping was diligent, they even washed the dishes. The neighborhood is quiet, a mix of old houses and apartments. Downtown is 5 minutes away. A 24-hour supermarket is equally close.
Great Experience at The Burnsley
We stayed at The Burnsley from July 27-29 and we can't say enough great things about the hotel and their staff. We had a problem with our original room (dog across the hall barked constantly) and when they found out it was our anniversary, they upgraded us to one of their top floor suites. The suites were about the same (all are generously sized about the size of an apartment) but the view was great! The hotel is within walking distance of downtown but they also offer a free shuttle service. We got a really good internet rate ($119) that also included their breakfast buffet, which was great. What really impressed us was their staff -- they were so friendly and helpful anytime we had a question. We loved our stay and would definitely stay there again.
Lots of Room
Stayed here June 7 for 2 days. You can walk to all the sites downtown. We had a King Suite which we only paid 129 a night for and it was like a New York City apartment! Living room, separate area for a dining table, kitchen, bedroom and large bath. We overlooked the capital dome. The best part is their free van service. He took us to and from a Rockies game, the zoo and breakfast. All these locations were within 5 miles of the hotel.
TripAdvisor Reviews Crowne Plaza Hotel Executive Center Baton Rouge
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