The Black Horse Inn

Address: Pilgrims Way, Maidstone, Kent, England, ME14 3LD, United Kingdom | 4 star hotel
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This 4 star hotel, located on Pilgrims Way, Maidstone, is near Leeds Castle, Chislehurst Caves, and North Downs Way National Trail.
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      Historical Traveler Reviews The Black Horse Inn Maidstone

      A fantastic Christmas haven


      Stayed for their Xmas break which was from 24-27/12. We had a fabulous time. The room was beautiful, with a little xmas tree and 2 presents. It was lovely and clean. The ensuite had a bath with a shower over and was really spacious. The food was to die for, I couldn't fault any of it. The staff couldn't do enough for you. I couldn't recommend this highly enough. Did I mention the food??? It was amazing!!

      Great Pub...great food...comfy rooms and great location


      We discovered this when a customer took us here for dinner (from Chatham) was so quaint and the general atmosphere was so charming, we enquired about rooms (we were staying at the Chatham Holiday Inn...). At any rate, this is a great place to stay if you have wheels....whether for business or for will be enchanted by the people and the location of the inn (not to mention surprised by the reasonable prices).

      Fantastic place, photos dont do it justice - Highly recommended


      Stayed at this place for a couple of nights over a weekend as we went to see the fireworks at leeds castle.

      The pub is fantastic, the staff are very welcoming and friendly and the annexed cabins are spotlessly clean and cosy.

      The pictures on the website really do not do it justice, its much better!

      Breakfast was brilliant and the lady in reception was very helpful with local knowledge and advised us on a few different walks we could do.

      Beautiful countryside but no time at all to get there as its not far from the motorway.

      Bit scary driving to the hotel for the first time in the dark though. You have to go down a country road which looks like it leads to knowhere, you get a massive sigh of relief when you see the lights of the pub!

      Altogether a brilliant place to stay and well worth the visit

      Beautiful setting on pilgrims way


      Very comfortable peaceful rooms with friendly efficient service from all staff.Will stay here again.Thankyou

      Train your Staff!


      The rooms are lovely and clean and overall we had a pleasant stay but on the first night we ate in the 'award winning' restaurant. The bill was very high for what is essentially a pub and unfortunately the quality did not match that at all. The staff were all untrained students who had no idea how to serve a table. There was broken glass on the table which I asked to be cleaned but never was. We asked for water for the table but were not given any glasses for this and the bottle (aswell as the wine we ordered) was handed to us like a milkshake in McDonalds (ie, handed to me in my hand and not placed on the table). Surely you should pour customers wine into their glass???The service really was bad (not the staff's fault at all) but poor management who obviously want to keep wages low and turnover high, therefore neglecting customer service. Its a shame because the setting is lovely. Would receommend the stay but definately not the restaurant.

      Warm welcome, lovely stay


      What a treat to stay at the Black Horse Inn! After getting ourselves thoroughly lost in the countryside, our hosts 'talked us in' and met us with a warm welcome. Great food, spacious, cabin-like rooms that were very comfortable and spotless, and lots of charm. Highly recommended!

      Well earned praise


      The Black Horse is a rebuit pub/restaurant with a seperate development of bungalow rooms a short walk away. They were well appointed and modern, very clean with good ammenities for this class of hotel. The restaurant was excellent, in fact it is as well to book in advance as it is extremely popular. Every thing is cooked to order and as they say themselves it is not a fast food place. The staff were friendly and efficient. My only surprise was that I could not get teletext to work on the modern flat screen TV in the room. We ( a middle aged couple) would definitley recommend it but it is not for smokers!

      Overnight stay in a great place


      Had to stop over in Maidstone on a business trip. I chose the Black Horse after looking on TA.

      After several hours travel and a day of hassle I really needed a friendly place and somewhere I could switch off before the trials of the next day. The Black Horse was an answer to my prayers!

      I arrived quite late (10pm) - no problem! The friendly staff got me to my room and made sure the kitchen stayed open. I had a nice meal (and OK I had a pint!) and went back to my room for a great nights sleep.

      The next day I took a look around. My room was clean, fresh and well appointed. The area was very beautiful and was a welcome change to the city sprawl I'd left behind the night before.

      The hotel has recently had wifi installed which was really needed as my room had no phone. It was more expensive per hour than the average cost I've paid, but the connection was "OK".

      I had a light breakfast (OH JOY A CHOICE!! Not just the usual english or continental).

      The staff were yet again friendly and I had a relaxed start to the day ahead.

      I only stayed the one night but yes I would really recommend this hotel.

      Oh by the way, do buy a bottle of the local fruit wine at the bar - its great stuff and OK its not cheap but your taste buds will love you!

      Black Horse Rocks


      Great drinks - massive choice including quite a few more unusual options.

      Great food - quality but not pretentious.

      Good accommodation - away from pub so noise not an issue (still easy staggering distance though!) although walls could do with some soundproofing.

      Superb staff - very flexible and understanding with our ever changing schedule and young child.

      Very convenient for motorway but still in a quiet, pretty village.

      Will be staying there again.

      Charming, Comfortable and Very Enjoyable


      We stayed at The Black Horse In for 4 nights. It was very clean and comfortable, even after long days of touring the countryside. They have live music every Wednesday night, but we didn't hear a note of it in our rooms.

      Jon, the owner, and the rest of the staff were extremely helpful in finding great places to tour. They provided good directions and knew of some "off the beaten path places" to go.

      The food was delicious. We ate all of our breakfasts and dinners at the Inn and were very happy we did. Jon was there for breakfast every day and made sure we had exactly what we wanted.

      We enjoyed our stay so much, that when we return to Kent, we will look forward to our stay at The Black Horse Inn.

      TripAdvisor Reviews The Black Horse Inn Maidstone

      4.50 of 5 stars Outstanding

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