The Billabong Hotel
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TravelPod Member ReviewsThe Billabong Hotel Phnom Penh
We stayed for 3 nights in a room with a pool view. I would definitely recommend those rooms as I imagine they would be quieter than the outward facing rooms. The room was functional and clean but quite small. Breakfast was good. There was a choice of a cooked menu item plus fruit salad, nice juice, tea, coffee and toast. No complaints at all and was looking forward to returning to this hotel at the end our our stay in Cambodia. By then however, the room price had increased from the $34 we paid for a double to $50 which took it over our budget.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Billabong Hotel Phnom Penh
Great pool, very comfortable beds, excellent friendly service
After a false start in another guesthouse it was nice to find the Billabong, truly an oasis in PP. Yes it may cost a bit more than other guesthouses, but after experiencing both i gladly paid the extra and thought it was a well deserved and very fair price.
THE most comfortable beds i have slept on in S.E.A. Nice clean rooms and pleasant decor. Excellent service from friendly and informative staff, great meals. Big kidney shaped pool to cool off in after touring all day.
Aussie Larry and Kiwi Andrew are both down to earth, friendly owners who set high standards for their staff.
Laundry was a tad expensive (but it was pressed too) but otherwise A+ and if i was ever going to return to P.P. I would go back without hesitation.
A Wonderful Local Experience
If you're looking for a place with great ambience & pleasant faces, this is the place for you! A great place for 1st timers to Cambodia as the staff are more than happy to give you good tips on things to do & places to see.
The hotel is clean, with a good kitchen serving both local & foreign cuisine. The hotel may be a little uncomfortable for the elderly though as there are no elevators. Good exercise though.
Overall, I'd give this place 2 thumbs up!
So helpful and friendly
My husband and I stayed at the Billabong last December for 3 nights. When we arrived from Siem Reap he came down with a sudden case of chills and fever, and the staff managed to organise a thick quilt for us, which was absolutely essential for his speedy recovery.
We booked in advance (upstairs deluxe) so never experienced the problems of facing a brickwall: instead, we had a view over the charming pool and garden, and the neighbourhood school. The hotel is thoughtfully decorated and overall really beautiful, rooms as well as the breakfast area.
In general, we loved our stay here. Our only brickbats were for the truly terrible service at breakfast (one day we were nearly 40 minutes waiting for out main dish, after I had asked for a 10 minute break between fruit and the next course since they had served both hot and cold dishes at the same time the day before); and the absence of a shower curtain, meaning the bathroom floor was very wet for anyone showing second, with nowhere convenient to put one's clothes.
Late risers should be warned that the school opposite starts at 7.00 am, which can be a surprise.
Otherwise, it was great: very well located, very friendly, and charmingly decorated.
We stayed only one night in February in this hotel.
We had no reservation so we were proposed a standard room, facing a building wall. This room was small but clean and decoration ok. Poor shower (no pressure at all). We run out of electricity for 3 hours in the evening.
Also the restaurant is good but the service is poor and not professional.
Lady at the reception was helpful despite she did not know how to use the credit card machine so we had to pay our room cash.
I won't go back to this hotel next time.
A hidden gem of a hotel. Very personable, helpful, and above all, honest. Stayed in the deluxe room with private balcony overlooking the great pool. Hot water (I stayed in the Cambodiana in December and cannot say the same) comfortable bed and lovely decor. They arranged a taxi to the airport and had breakfast there which was wonderful. Thumbs up!
Private Oasis in the Heart of PP
Having been referred here by a friend who stayed last year we arrived at the Billabong hotel after a two day trek from Victoria, BC. The billabong really is an oasis in the heart of the city and once you enter the gate you will find yourself immediately relaxing and looking forward to a dip in the fabulous pool.
This is an upper mid market travellers hotel not a major resort chain so you should not expect the 5* luxuries of a Hilton. That being said the rooms are clean, beds comfortable and the staff are great so its well worth the fair rates they charge.
The restaurant food is excellent and the beer is cold as one would expect from an Aussie run establishment. Larry and Andrew are pleasant and helpful and don't push the tourist hype. That being said don't miss the "Murder Museum" as Larry calls it :) Its depressing as hell but a very real dose of a not too distant and very tragic history.
Thanks to Larry, Andrew and all the staff
Ian & Anne
Loved the Billabong Hotel
We just returned from Cambodia. In the course of our various journeys we stayed on three separate occasions in the Billabong Hotel (17.-19.Dec. 2005/23.12.05/ 1.1.2006) and loved it. It is extremely conveniently situated, easy walking distance from Central Market and Bus Station, yet very quiet and relaxing. Excellent food, athmospere and service made our stay very pleasant. The swimming pool and garden setting is enchanting during the day and when illuminated at night. Staff and management are very helpful organising tickets etc. Suitable for women traveling alone.
Traveling with a family its important to have a hotel with good atmosphere, safe and things for the kids.
The billabong made it all seem so easy.
Great food, and a beautiful pool. No complaints from the kids, which sometimes is not easy.
We really enjoyed our stay and would recommend it to any family.
A welcomed touch of the West
The hotel is very well manicured and the pool is gorgeous. The management was Australian and very personable. The rooms were decent for a $20-50 hotel. The bathrooms were a bit SE Asian where the shower wasn't on its own, but you simply shower on the bathroom floor. If you can get over that, it is fine. I didn't care much for the flourescent lighting in the bathroom either.
I believe all the rooms face the pool, but the top tier was great with a private balcony to watch the SEA rain pour down. There also were no phones in the room which made for some problems as I couldn't call the front desk to inquire about room service or to make local calls to my friend who was staying at another hotel.
All in all the atmosphere was great with families and single male travelers alike coexisting in the pool/bar area downstairs to eat, sip a cold Khmer beer or go for a swim. I recommend this for travelers who aren't accustomed to 5 star resorts but don't want to stay in a room that looks like it was from the war era.
Great little hotel
Loved the Billabong. Great location. Clean, nice rooms. Ask for top floor facing pool. You will appreciate that pool after a hot day of sightseeing and shopping. Fantastic staff. Breakfast included and the Green Chicken Curry for lunch is super. Highly recommened for those who want a nice hotel at good prices with a bit of character.
TripAdvisor Reviews The Billabong Hotel Phnom Penh
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