The Belhaven Hotel
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Historical Traveler Reviews The Belhaven Hotel Glasgow
Definately not Rude
On my return home I wrote a brief review about the Belhaven, thought I would just check how it looks on line and am appaled at the review I have just read about rude management.
I witnessed the conversation with the young lady and the staff ,although I admit the conversation did get heated, the hotel staff did their best with a woman who did want to pay for an error she had made requesting accommodation on line. I note she is a single lady traveller, I too travel alone often and find it a comfort that confirming a reservation with a credit card number ensures that I have a room at the hotel booked.
The management in the Belhaven are hands on and obviously take great pride in their service, staff and property.
A fabulous hotel that I highly recomend.
Extremely rude staff
No complaints with the facilities but found the management to be extremely rude, offensive and completely unreasonable. Following some confusion regarding non-arrival/cancellation policy I was assured by a member of junior staff that the issue would be resolved to my satisfaction.
Upon discussing the matter with the two owners of the establishment I was met with a condescending manner, abruptness and downright rudeness. A heated discussion resulted in them making personal comments about me and telling me to never return to the hotel.
As a 25 year old female travelling alone I was shocked and appalled by this treatment, I have travelled alone extensively worldwide and have never encountered a problem like this before.
Very disappointed, I would be extremely loathe to recommend this hotel to anybody.
Comfortable, warm and welcoming hotel. Excellent cooked breakfast. The hotel is in a beautiful part of Glasgow, opposite the Botanical Gardens and round the corner from the stylish Byres Rd and a short walk from the underground station. Would definately stay here again.
Worth every pound
a quick search through the internet and I found it, 'The Belhaven Hotel'. As their web pages suggest it is warm, welcoming, peaceful and above all very comfortable. For a quickly organised weekend break we did well! .The hotel was well maintained with plenty of hot water and fresh towels avialable, just off Byres Rd with some wonderful bars and restaurants, unusual little shops in Ashton lane and direct bus or underground to get you into the fab shops and nightlife of the city.
I'll be returning to Glasgow for a repeat visit, here's hoping I get a room at The Belhaven Hotel again.
I loved the place
I have just returned home from a wonderful stay in the West End Of Glasgow which I was to discover is a truly beautiful part of this trendy city. Anyways I was lucky enough to find accomodation at the Belhaven Hotel which I really enjoyed. The room was large, clean and very comfortable and the breakfast amazing. Most of the evenings I kicked off or ended my evening in the warm inyimate and very friendly lounge bar where I met the most interesting of people. the owners and staff are all as charming as one can be. I left feeling like I had been on retreat for a week:full of energy and enthusiasm for life and ready to plan my next vacation.
A great stay in the West End
My wife and I stayed here from 17-19 January 2003 and found it to be perfect. It is obvious that it was a somewhat quick renovation but that does not take away from the entire experience. We were in Room #14 which faces the back so it was nice and quiet. The carpets and their installation left something to be desired as did the bathroom size but overall, for the price and location, I would stay here again and again when in Glasgow.
The breakfast was most excellent and kept us with enough energy to tour the city until well past lunchtime. The lounge is a quaint little one and quite romantic as it was very quiet when we were there (only one other table) with a decent selection of whisky. Avoid the red wine they have on offer though, it was horrible (JP Cheney I think) and should consider stocking a different one.
The staff was very helpful and most cheery. The cleanliness was average. The bed comfort provided a good sleep.
The proximity to Byres Road and other beautiful areas in the West End make this place an obviuos choice for us again.
Not totally what was expected!
My partner and I stayed at the Belhaven Hotel during the half term in October, with a view to having a peaceful and "getting to know each other, again" time.
So placing our precious child with a family friend, we headed off to Scotland and the wonderful surroundings of Glasgow's West End.
We were not to disappointed. Having surveyed the web site for this particular hotel and making our decision, we booked over the phone for 3 nights mid-week stay.
We arrived at the hotel late afternoon to a very warm welcome. Given a small run down of times and services provided we were directed to our room on the 2nd floor and made our way to room 10. Our only disapointment was that the web site showed a 4 poster bed as standard in a large room. We got a simple double bed in a smallish double room. The single upright wardrobe (that was once obviously attached to the wall for safety reasons) had come away from the wall and in my opinon could dangerous.
But, with that disappointment aside the room was comfortable, warm and clean. There was a purpose built bathroom which was adequate for our use. It didn't contain a bath but the shower was good. We had a good supply of clean fresh towels and complementry toiletries.
Breakfast was very good with a choice of a cooked breakfast, cereals or fresh fruit and coffee/tea and fresh fruit juice. The only down fall on the food front was that no lunch or evening meals were available for those who didn't fancy a trip out but sandwiches are available in the evening for a couple of hours.
The staff are polite as were the owners, and all were willing and freely gave information on local facilities and attractions.
The hotel is about a 3 min walk from Glasgow's famous Byres Road and there is a fabulous choice of restaurants, pubs and wine bars. My recommendation it to take a walk to the very far end of Byres Road (about 7/8 mins walk) and try Leonardo's and Co. Food is fantastic and the atmosphre is mellow and tranquil. For more up beat times, go to Ashton Lane (turn left at Iceland), where there is an abundance of entertainment suited to everyone's taste.
Finally, a trip to Edinburgh is a must. One hour away and you are in a historical city which feels a world way from cosmopolitan Glasgow.
All in all, I would recomend The Belhaven Hotel to anyone with one exception. This hotel is not for those on a long holiday (2 weeks +), but for short term stays and weekend / midweek breaks then this is the place to be!
During my trip to Glasgow I was accommodated in The Belhaven Hotel. The hotel has a wonderful location in the West End very close to Ashton Lane where a wonderful selection of individual pubs and restaurants offer superb food and service.
The hotel is well managed and the staff very courteous, always willing to have a chat and offer advice. My room was great value for money, £40.00 per night including a mighty Scottish Breakfast..........with no grease!!
The staff looked after me very well and made my 5 days away from home very enjoyable.
I will return.
On a recent visit to Glasgow I stayed at the Belhaven Hotel, right in the heart of the west end during a wonderful festival period.
The owners were ever so helpful as were the staff, always willing to help and offer advice on what to do in Glasgow.
The room was comfortable and spacious offering my wife and I the ability to relax in comfortable surroundings.
Breakfast was served till 9.00am weekdays and 9.30 weekends so we were able to have a full day travelling.
The room itself had a wonderful kingsize bed and two person jaccuzzi, lashings of hot water and well apointed.
Ask for room 11 if you intend to stay at the Belhaven.
I recently stayed at The Belhaven Hotel as my first visit to Scotland and I have very mixed feelings on this establishment.
The people are wounderfully charming no matter the hour of the day and if you're in need of a chat or good company the lounge is the place to be.
Breakfast was served a little early for my likeing but was always served quickly. The food itself was good and allowed many options according to taste.
The room itself was quite large but in my opinion showed many signs of disrepair, cracks in the walls, crown moldings being painted instead of repaired when pieces of them had gone missing or broken off, windows that rattle at the slightest breeze, etc.
I found the en suite bathroom to be a bit of a joke, as to fit the available space of the no more then 5'x5' room they placed a shower in that has the opening at the corner making it nearly impossible to acoomidate a larger frame in a comfortable, and more importantly, a dignified way. Although it does appear that in at least one of the photographs that are seen on the website there is in fact a full bath it seems missleading because there is no mention of the possibility of a shower only accomodation. I found that disappointing.
Asside from being small the shower fixture itself was in disrepair, leaking from the hose attachment and often difficult to adjust to a comfortable setting of warm but not uncomfortably hot water for the fact that the fittings had been broken long before I arrived there. Also the height adjustment would not stay in place often bringing the shower head down to nearly shoulder level for me.
The bed was comfortable, very quiet and quite warm for someone who isn't use to the cool Scotish nights.
A light switch was accessable right above the bed allowing to easily adjust the lighting without having to loose comfort which I enjoyed very much when knodding off at 4 am and not wanting to shift out of a warm bed to put off the lights.
One major need, I believe, for this hotel would be the "do not disturb" sign, as many times in the morning I would return to bed after early breakfast only to be woken an hour or so later by staff coming to service the room.
Housekeeping was often done well but a few times during my stay I did take note that important things like a fresh roll of toilet paper would be overlooked that caused some interesting problems along the way.
The location of this hotel is wonderful, it has a pieceful feel for being right off a major road and there are many good opertunities for all kinds of shoping as well as a station to the underground within acceptable walking distance to get you anywhere you need to go. The botanic gardens across the street are a real treat if you don't want to venture too far.
All in all the Belhaven was not a disappointing choice for my stay but knowing what I know now I would considder other options before going back.
TripAdvisor Reviews The Belhaven Hotel Glasgow
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