Battery Hotel And Suites
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Historical Traveler Reviews Battery Hotel And Suites St. John's
In need of a refurb.
First the good news...the view from a harbourside room is great and the access to Signal Hill and Cabot Tower is simple. Now the rest...The rooms look to be in need of a remodel or at minimum a good cleaning. This was my second stay at the Battery, but I doubt that I stay again unless I learn that it has been remodeled. I realize that part of the price includes the view, but there are other places to stay in St. John's that I'll go with the next time. I found the staff at check in to be helpful and friendly, although the staff at check out were a bit more reserved. The dining area was nice, though, and I could see eating there again in conjunction with a trip to Signal Hill.
Wow. Maybe our stay was an anomaly, but it was still horrific.
We arrived at 11 pm local after the 10-minute cab ride (warning: one company has the monopoly on transit from the airport, and charges double rates), booked in, and tried to crash.
Unfortunately, the room was stifling hot and had no air conditioning. When trying to transfer, we were told by the front desk that none of the rooms had AC. There was a small fan. We opened the window to try to get fresh air, only to flood our room with the noise from roof vents and parking lot patrons. Didn't help much. Let me say, the parking lot is not a very good view of the harbour.
At that point, I also discovered that the drapes did not cover the window. There was an 11-inch gap of space that was uncovered, allowing light to flood into the room from the parking lot (and at 5 am, from the sunrise). A night of tossing and turning was surely ahead.
When I went down to the front desk to complain, I was given a shrug by the night manager, and told that he could not do anything for us. I was told their manager would be in at 8 am, and only she could do anything about it.
Got one hour total of sleep.
Went to have breakfast at the hotel restaurant. Non-existent service, tried to eat healthy by starting off with fruit salad. Almost dry-heaved, as the fruit tasted strongly of fish oil.
Went to the front desk to complain. Staff seemed marginally sympathetic, but did not express much surprise at the lack of window covering (is this acceptable by others?). I was offered a small (15%) discount on my one-night stay. When I asked to speak to the manager, I was told that she was busy meeting with staff and would not be available until much later that morning. When I mentioned that I was thinking of cancelling my reservation for my return trip if nothing improved (I was spending time elsewhere in NF), the clerk turned to her computer, then wrote down a number on a pad of paper, and informed me that she had processed the cancellation.
That's when I realized that these people must not care if I stay there or not. I was not rude or obnoxious, I was quite calm.
All that being said, the front desk clerk was able to quickly provide me with the phone numbers for other hotels in the city.
My advice: stick with the brand name. When I returned to St. John's, I stayed at the Holiday Inn and had a comfortable night in a great room - and it only cost me $5 more.
Amazing View, Lovely Stay
Hotel : The Battery Hotel And Suites
Location : St Johns, Newfoundland
Time Of Stay : April 17-19 2005
The last time I was in St Johns (last year) I looked up and saw this hotel perched up above on the mountain. I was rather jealous of anyone who got to stay there and have a room with that amazing view. But now it was my turn! The hotel is lovely - close to Signal Hill and walking distance to Downtown. The view across the harbour is beautiful! Only downers : they didn't have a hairdryer in the room (though when I asked for one it was brought to me immediately), and something made a random humming noise. I discovered later it was the fridge freezer and unplugged it. The noise was gone. Also the TV is quite small but I didn't come to St Johns to watch TV! I will definitely stay here next time - the view is breathtaking.
The Battery was a great old hotel to stay at in Newfoundland. We received an excellent rate on a suite. The suite was large with a seperate kitchenette. Good housekeeping. The facility was old, but that was part of the charm. The staff was excellent with recommendations of the area. Friendly. We would stay here again for the great value.
We booked a 'regular' room at the Battery, when we arrived we were disappointed to find they had overbooked! HOWEVER, they did ask if we could wait fifteen minutes and they would have one of their suites cleaned and ready for us at no extra charge! We waited and it was worthwhile...I'm so glad they overbooked and gave us this room instead! It was very clean. What a view! So very impressive to look out your windows onto the harbour. The staff were also very helpful. I'd highly reccommend this hotel to any of my family or friends. We'll definately visit again.
Beautiful view, dirty dishes & Toilet
My new husband and I stayed at the Battery in the Jacuzzi Suite overlooking Downtown St. John's - it was an excellent view. The Jacuzzi was clean, however, the dishes which were in room for tea/coffee were dirty and the toilet could have used a scrubbing!! The restaurant prices were way up there - we chose to eat elsewhere and save a bundle! I would probably give the Battery another try just because of the view it has to offer.
Oh what a view !
I had to travel to St John's for an appointment and booked a room at the Battery.The service was amazing. The Staff went out of their way to make my stay enjoyable. The rooms could use a few touch ups but overall it was a great experience. Oh and Who could forget the view if St John's Harbour !
A good place to stay
I really enjoyed the location of this hotel. It is about halfway up Signal Hill from the downtown area, and has a great view of the harbour. It wasn't far too walk to downtown, though the walk can be steep. There is a geology museum close by which was interesting, and also contained a good exhibit on the sinking of the Titanic (though this may have been a temporary exhibit.)
The hotel itself is a little dated, but I'm not one to care too much about these things. The front desk clerk was very helpful, and she asked if I didn't mind waiting to check in, in order to get a harbour view room - it was worth the short wait!
St John's is a great city to visit! A word of caution - car hire companies charge you for each km over about a 100km. This does not get you very far in Newfoundland, so make sure you budget for this. The dollars add up very quickly.
Stayed there twice. Loved the restaurant and bar. Stay in Harbor view room. Had a great time. Close enough to downtown and Signal Hill.
Picked blueberries on Signal Hill. Would stay again. Only problem is no air conditioning during horrific heat wave.
Don't miss the Battery
Whenever I go to St. John's, which is not as often as I would wish, I try to get to the Battery Hotel. Rooms are quite adequate and well apportioned. The traveller, however, should aim to get a room on the harbour side. There one can see everything going on in the harbour, ships coming and going. It is so interesting that the traveller hesitates to leave and go out. While it is half- way up signal hill it is still within walking distance of downtown. It is also within walking distance of Cabot Tower and the new Johnson Center. (Geological exhibit). The dining room serves great meals with a Newfoundland flavor, if you wish.
TripAdvisor Reviews Battery Hotel And Suites St. John's
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