Crowne Plaza Chicago Magnificent Mile
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- Swimming pool
- Business Services
- Wheelchair accessibility
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TravelPod Member ReviewsCrowne Plaza Chicago Magnificent Mile
Friendly & accommodating. Easy check in, good room & a central location.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Crowne Plaza Chicago Magnificent Mile
Great Location, Indifferent Staff
Stayed here in October 2004 for 3 days. Hotel location was great, pool on 39th floor had great views (although cold weather made it out of bounds), room was spacious and clean.
Our problem was a leaking water pipe inside walk in the closet which soaked some of our clothes. When we reported it to housekeeping they could only offer to move us rooms, as we were leaving next day this was not worthwhile. When I asked what I was supposed to do with wet clothing staff suggested I use a hairdryer or alternatively I could use laundry service, which I would have to pay myself, they refused to pay, and advised clothes would not be back until after I departed. Despite the location I would not stay at hotel again due to staff attitude.
Pleased with my stay.
I just got back from Chicago for a one night stay to do some business.
I have been to Chicago numerous times, staying at hotels such as Hilton Garden Inn, Mariott, and Best Western Inn. Since I did not want to pay a lot of money on this trip, I found the best price I could on Expedia for what I thought would be the best quality hotel. Usually my best deals are from hotel websites but that wasn't true this time. My only hesitation was the steep $35 parking fee. However, the fee was very much in line with other hotels and parking lots around the city -- I checked! Plus, I knew that the location was excellent. This and other hotels in the vicinity are THE place to stay when visiting Chicago. I arrived at the hotel early and the person at the desk (who was very personable) allowed me to check in at 9 AM--from my many travels, that was very unusual. The room was on the 36th floor of the hotel, was quite large (one or more other reviews indicated that the non-suite rooms were very small) and had a fantastic view of Michigan Avenue and the lake. The hallways are narrow and the bathroom needed some updating (although the marble floor was classy), however I was very pleased with the quality of the hotel. The desk staff was helpful and the doorman was helpful. I would stay here again. However, check the Hilton website for Hilton Garden Inn for low prices--it happens sometimes. That is my first choice in downtown Chicago when the rates are right.
Not recommended I'm afraid
Good points:- Location close to shops and Michigan Avenue, Good View of city from our 28th floor room. Price not too bad on expedia for an expensive city. Let me check in early (after much persuasion and begrudgement- despite room being ready).
Bad Points:- Might have been bad luck but we encountered the most ignorant staff I've ever met. Very rude and abrupt. One of the doormen was also of this nature. So much so that I am writing a complaint to the company. Room itself was barely average. Must have been dusty as I started wheezing there too.
Sorry folks but this was a bad choice!
This hotel has a great location! The rooms were kind of cramped. The phone charges were quite expensive. It is a nice place to stay if you do not plan on spending much time in your hotel.
A group of 4 of us stayed at the Radisson Chicago on E. Huron for a long weekend for New Years Eve, Dec. 31st, 2003. The regular rooms are small but the location is great! We got an upgrade to a corner suite on the 29th floor for being newlyweds which was very nice of the front desk staff. The suites are fantastic and quite large. The hotel is one-half block East of Michigan Avenue. Shops in the immediate area are Brooks Brothers, Express, Cole Haan, Starbucks, Nordstrom, Burberry, etc. Great location in the middle of the Mag Mile.I'll stay there again.
Excellent Hotel, Excellent Location
Our three night stay at the Radisson last winter was outstanding for the price. From the very beginning the staff did everything to please us, beginning with my request for a bouquet of flowers to be waiting in our room upon arrival for my wife's birthday. A large bouquet was waiting for us when we arrived to our room, and I was charged the exact amount I told the concierge to spend. The location could not be any better, so close to Michigan Avenue's shops and great restaurants. The bar and restaurant next to the hotel lobby were both outstanding.
Although our room was not fancy, we did have a corner bedroom with separate living room, providing a view of Downtown Chicago as well as Lake Michigan. We will be back whenever possible.
Good hotel, great location
We stayed here for four days back in September. The hotel is a good standard. The room was big and well furnished. The batroom was fine (no not everyone uses bath mats!). The two best things about the hotel are it's location and it's rooftop pool up on the 39th floor. Most attractions are in this vicinty as well as many restaurants and bars.
The view from the roof was fantastic, especially magical at night.
Coming from "lowrise" London we really enjoyed the spectacular cityscape on show. The only downside to this hotel was the breakfast arrangements. Only a buffet (and a poor one at that). We actually ate breakfast in the hotel next door most mornings! Overall a good hotel at a good price in an excellent location.
Our stay at the Raddison was very satisfactory but probably would not go back. Room looked tired. We didn't get a bath mat, called housekeeping and was told they don't put them in unless requested. (excuse me, doesn't everyone use a bath mat?). Granddaughter loved the pool on top floor, that too looks like it could use a general overhaul. Convenient to Michigan Avenue and the bus service in Chicago can't be beat.
Happy 20th anniversary
just returned from a weekend shopping trip with my wife to celebrate our 20th wedding anniversary. the radisson met all of our expectations. clean, large room. great view of michigan ave. very friendly staff in all areas. super location just a half block off michigan ave. we are already planning a trip back this summer with our children. you can be sure we'll stay there again! this is not a 5 star uppity hotel. just a great hotel at a great price.
Nice Hotel for the price
Small but nice lobby. Room was very clean, nicely decorated. Staff was friendly. Spent most of the time out on the town but this is a nice hotel for crashing at night, but without feeling like a low budget place.
TripAdvisor Reviews Crowne Plaza Chicago Magnificent Mile
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