The Atlantic Hotel
How has this hotel rated in the past?
Historical Traveler Reviews The Atlantic Hotel Newquay
Unchanged in 22 years
I worked as a waiter at the Atlantic in 1980. Went back last year to enjoy life on the "other side". Incredibly it had not changed one bit!
I even recognised some of the dining room furniture. The rooms were incredible - artexed WALLS would you believe. Of particular note was the brown swirly carpet that ran into the bathroom, and then rather fetchingly up the side of the bath. A carpet bath panel - not something you see every day.
It's a real shame as the Atlantic has a fabulous location up on the cliff, with superb views. You know you are in trouble though when the dining room wine list includes Blue nun and Liebfraumilch... If you want to step back in time - this is the place to go.
(PS - they ask for all your money up front when you check in... odd you think at the time.... soon the reasons appear!)
What are you talking about??
I don't know where you all think you were staying to complain about the hotel like that, obviously you have nothing better to do with your lives!!! I stayed at the Atlantic for 3 nights and everything was "A OK" in every way possible. Staff, service, room, facilities, food, views and location......PERFECT. Nothing was to much for the staff and i thoroughly recommend the hotel to anyone that wants a relaxing holiday in a superb Hotel. Well done.
Fantastic Few Days
My husband and I recently stayed at the Atlantic Hotel for a few days and had a lovely time. We were made to feel welcome from the moment we arrived. The food was superb and the service always attentive. The location was second to none, with a panaramic view of the ocean and Newquay's coastline. (Our room had an uninterupted view of the Atlantic). A fantastic break and we will definitely be returning.
Not What We Expected !
After reading bad reviews on this site we were extremely wary about what our stay at the Atlantic would be like but we were pleasantly surprised.
The room was big, airy and clean with a superb view of the sea and headlands.
The staff were all very friendly and the food was excellent.
There were a few areas where a little more attention to detail wouldn't go amiss but all in all we had an excellent 3 nights at the hotel.
Waterway to carry on!
When I asked for a carafe of iced water, the wine waiter told me they do not supply water for free and I would have to order a bottle for £2.
I asked to speak to the manager and she appeared with a small plastic notice which she plonked on the table that said the Hotel would charge £2 for a bottle of water and they no longer supplied it it due to regulations! I called her back to the table and she said most people paid the money and did not complain and that I 'Should go with the flow' (sic). It was a very hot day and we needed water. I found it a cynical ploy to raise profits. Will not stay there again, the Headland Hotel round the corner is much better and about the same price.
Good if a deal is on !!
good hotel - but the Cobleys who own it are known for being money grabbers - you have to make sure you ask for any deals etc.. that are available as they will not offer this information. The standard is good if you get a deal but overpriced on normal rates.
Rude and inconsiderate
I m disgusted with the Atlantic service. My husband enquired about having a room for one night at the offer of £85 per couple on a dinner bed and breakfast basis, as it was my 40th birthday and he wanted to make it a special day. When enquiring the receptionist wasnt sure if we could have it at that price for just one night but would get back to him after checking. she rang back later that day to say it was fine, we double checked by repeating its ok for just the night yes she said and took the deposit. We received the confirmation a week later and it said £150, I rang them straight away saying we do not want to pay that amount and was told it was £85. She checked again and said yes thats fine again we checked with her to make sure as we didnt want the day ruined. I asked her to send me another confirmation so we had something in writing. Nothing came and so we trusted their staff and set off. Arriving there early at 2.30pm as we were very excited only to be told it is £150, yet again we explained to a new member of staff, there was nobody there with any authority and was told to go for a walk for a couple of hours when there will be a director. Again we went back to the hotel by now ready to settle into the room to enjoy the rest of the day. The director met us in reception to tell us we can not have it at the price we were told, that the receptionist on both accounts had made a mistake and that isnt their fault. We explained it was my 40th, she wasnt interested she said there was nothing she could do the £85 is for 2 days only and not the one, but we could stay for the night as bed and breakfast at that price. We was shocked somebody could be so rude and hard faced, it totally ruined it for my husband he had tried so hard to get the best hotel we could afford. Instead we went to a hotel in Falmouth and enjoyed ourselves, even though it was getting late in the day by the time we sorted it all out. I would never recommend the Atlantic to anyone.
My boyfriend and I had planned to spend the weekend in Newquay for his 30th Birthday. After a seven and a half hour drive down, we arrived at the Atlantic Hotel. I had pre-booked the room at a cost of £54 for one night for the 2 of us, we were planning on staying for 3 nights. After settling in our room for the night, we soon realised that the seaview room was above the bar. As such the noise from downstairs kept us awake for quite a while, also it was so cold that we had to use another duvet to try and keep us warm. In the morning, we discovered that the shower did not work properly, you either froze or boiled and there was just a tiny dribble coming from the nozzle. None of the bedside lights in the room worked and there was no loo paper and no hairdryer or any normal comforts you would expect in a hotel room. As soon as we got there the owner was too overly keen to get our second instalment of £54 even though we had only just got through the door! The second morning we complained to the owners - Cyril/Gill, but I couldnt believe how rude and unreasonable he was. He refused to refund us any money back for the room. He also said that we should have come down in the middle of the night to raise these complaints. We had more respect than to wake him up at 3, 4 o'clock in the morning. When we went down for breakfast the next morning, the breakfast room was piled high full of the owners belongings (hardly a great sight to view over breakfast) Overall I certainly would not reccommend this hotel to anyone as my boyfriend and I found much nicer b&b's in Newquay itself with really friendly service - I would recommened The light house 109 Tower Road in Newquay as the rooms are comfortable the owners are fantastic and so friendly and we had an amazing view of the sea. Far better than the overpriced and awful Atlantic Hotel. My advise is to think twice before booking at the Atlantic. Save yourself a miserable weekend...
Comfortable, Warm and Peaceful, too
I was in need of a happy vacation, and I did hope for a lovely room, good food and service, a good locale, access to lots of lovely local stuff, and a rapport of the soul...ocean views, a nice glass of ale at night...Oh, the Atlantic delivered it all! And the concerts on the television were fantastic, too...if I'm lucky enough to return, I hope I can get in some dancing in the lovely dancing room!
Glorious Ocean Views at the Atlantic
We stayed one night at the Atlantic Hotel and were impressed by the service. The dinner and Breakfast were included in the room rate. It was off season and the hotel although busy did not seem to be overwhelmed by local coach tours.
The food was excellent and it was really like dining at a fine upscale restaurant.
The views from the hotel windows were beautiful, Atlantic surf on the windswept beaches. We were there in rain and wind but nevertheless it was spectacular.
We were only able to stay one night. It is on the list to revisit.
TripAdvisor Reviews The Atlantic Hotel Newquay
Travel Blogs from Newquay
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