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Historical Traveler Reviews Hotel Astor Miami Beach
Dark - Dingy - Dirty
And in Miami I expected, light, airy, colorful and clean! Not at the Astor!
Stayed for one night in April with my husband, no kids. Lobby is not as nice as the swanky photos on the website and neither are the rooms. Slipcovers on furniture were dirty. Room was very dim. The bed was comfy and the sheets are very nice, high thread count. Bathroom is all marble tile (nice) but a ring of mildew was all around the sink (gross). A big oversight as this is very easy to clean, and was very visible. Hallways are dim, elevator is dark and scary.
Neighborhood is very busy and noisy. Unfortunately, a car alarm started going off every 20 minutes after 3 AM all night long. It was like torture. Plus our clock radio was set by the previous guest to go off around 2 AM. Cruel of them not to turn it off, but maybe housekeeping needs to add that to the checklist. Needless to say, neither of us slept a wink.
Personally I wouldn't stay here again. But if you want to be really close to all the action, get a good price, and don't plan to be in the room much, then give it a shot. Bottom line: a place to TRY to rest your head after a long late night of partying in South Beach.
A big disappointment!
Got a very cheap price at quikbook.com so I figured I'd forgo the view of the ocean and beach access in favor of the hip and trendy SoBe vibe at this hotel. The reality is that the lobby and bar are filled with a bunch of grubby Ikea-like furniture up close (not at all as cool as the hotel's website makes it look). The room was tiny, dark, smelly, and dank with literally a view of a dirty wall one foot away and some loud dripping/humming noise coming from the ceiling. I wasn't expecting to see the ocean and I knew the room was going to be small but it was absolutely depressing! The bed was comfy but it was like a prison otherwise, bad flickering florescent lighting and no light coming in from outside at all. Really run down and shabby interior altogether. I think people either from Miami or who have visited SoBe a lot like this place because they know what they are getting into. In South Beach, the boutique hotels as a whole are older and run down, so based on the comparison this place may be like the Four Seasons but if you're not used to that or expecting it, it's a real disappointment. I had never been to Miami or South Beach before so I was pretty surprised by the shape of things at this place, especially after reading good reviews of it. We tried to upgrade to one of the garden-facing suites but for the $$ they wanted we decided to hell with it and went to one of the big beach resorts 2 miles north on Miami beach where we got a brand new corner suite overlooking the bay and the ocean from 3 sides (two balconies--one from the living room and one from the bedroom) with two marble bathrooms with separate showers, flat screen TVs, walk in closets, jacuzzi tub, a full kitchen and dining room and two pools and beach access for only $30/night more than Hotel Astor wanted for the upgrade to their bigger room. The difference? The hotel we went to is technically in Miami Beach not hip/trendy South Beach. (fyi-it's only about a $5 cab ride away) If you MUST be in SoBe and you MUST be within walking distance of all things SoBe, Hotel Astor is probably one of the nicest places around but don't expect much and enjoy that location because that's about all it has to recommend itself.
Stayed here during the Miami boat show, all rates at all hotels were fairly pricey due to demand. Paid $250 a night including taxes. Room was well apointed, clean and very quiet. No pool or work out area but only 2 blocks to the heart of the action bars, restaurants. Staff was friendly and helpful.
I have stayed at Lowes at South Beach and considering price differential, 250-300 more at Lowes,this is well worth the money compared to other South beach alternatives. I definately would stay here again without hesitation. I am picky about hotels and this one certainly met all my requirements as far as clean, friendly and quiet enough to get a good night sleep.
Horrible experience!!! Incredibly rude staff!!!
I honestly wish I had something positive to say about my experience with the Hotel Astor, however, it was one of the most miserable experiences with an incredibly rude, unorganized and unprofessional staff.
Eight of us planned for a great night at the Astor Hotel's 2005 New Year's Eve party. Six of us dropped the money and bought the tickets to get a table which included a bottle of vodka, a bottle of champagne and seating for the six people. The other two opted for general admission to save some money, figuring you can drink free until 1am anyway.
We arrived at the Astor hotel around 9:30pm with our blue tickets in hand, only to wait outside for 10 minutes before they even let us in the door. There was a promoter who walked up outside upset at why the line was backing up, only to also be refused entry by the security guard. Also keep in mind that our friend's that entered on general admission walked right in and already had drinks in hand by the time we got through the door.
Once we all finally made it in the door, we handed our tickets to the woman working the table reservations. She asked for our name and the friend that actually completed the reservation stepped forward to give her name. After searching for about 5 minutes, the woman said she showed no reservation under that name. My friend told her who the tickets were purchased through and mentioned that she had called three days prior to confirm the reservation, mentioning the name of the representative she spoke to. All the woman said, is "I don't have a table under that name." At this point, we're trying to figure out what they're going to do about our "lost" reservation. The woman tries to brush us to the side saying we have to wait for the representative to arrive to determine what happened and that our tickets in hand were not proof that we paid for the event (excuse me?!) and even if we had paid for the event, they didn't have a table for us. The company we booked through apparently only submitted the name of one group for a table of 10 and didn't submit our reservation. Keep in mind at this point that a member of our party called to confirm with the hotel that the reservation was made so after not receiving our ticket information should have known to request it. You would think they would have taken steps to correct it, but instead, another member of our party mentioned wanting a refund on the amount of the ticket since they were trying to let us in as general admission instead of giving us our table. The manager looked at him and said "What I'm trying to tell you is I don't have a f*ing table for you!" Nice language coming from management, right?
We proceed inside to the bar waiting for our rep, while ordering a drink. A few minutes later another rep walks up and says he doesn't have a table but that he'll try and work something out, then returns to ask us to follow him and let him know if the table they've put together would be acceptable. We follow him only to find a small two seater table with four chairs (mind you there are six of us) right on the edge of the standing area for general admission! I'm reluctant to accept and the rep can see this on my face so he offers us "VIP" bracelets to have access to the promoters room (hardly VIP by the way). When my friend asked me to ask for another bracelet, he hands me another one and says "Here, go find yourself a guy and take him to one of the rooms upstairs." Okay, at this point, not only have they been rude, but now they're absolutely insulting us. Anyway, we finally sat at the table trying to make the best of a horrible situation and now it took about 30 minutes to get our bottle of Vodka and about another 30 to finally get the mixers!! And then after arguing about bringing champagne into our area, finally provide the champagne.
I live in Las Vegas and I've reserved tables before and never have I been treated with such disrespect and disregard. In fact, I reserved a table in Las Vegas for my best friend's bachelorette party at Rain in the Palm's Hotel on a De La Hoya fight weekend (in other words, an incredibly busy weekend). When we arrived, we were walked by our host (within two minutes) to show our IDs, walked to the elevator and then to our table. We were introduced to our server and our security guard. We had a menu for bottles within 30 seconds and the bottle ordered two minutes later. Within five minutes, the bottle and all mixers were on our table. The security guard watched our area like a hawk and I can honestly say, the night was flawless! The Astor Hotel in South Beach has a lot to learn!!!
My 21st Birthday at the Astor!
Im a local from the miami beaches. I also work at a hotel in north miami beach. For my 21st birthday all I wanted obviously was to go to the hot spots of Miami. Hotel Astor being in the heart of South Beach was the best choice I made to spend my birthday. The club I went to was in downtown Miami-for those of you who dont know it-its about 15 minutes from SOBE. Any where else it would of taken me an hour to get to Club Space where my VIP Party ennded at 1am.
I must thank JOnathon at the front desk who totally hooked it up with the rate and the room. And thank you to his supervisor (Cory?) for approving it and allowing Jonathon to help make my21st birthday as memorable as it was.
The room was the BOMB! A one bedroom suite with a huge bedroom. The king size bed was super comfortable and not at all raunchy and dirty-it was white and super clean. The living was smaller but with a twin sleeper sofa and plenty of sitting area. We had a great view of Washington Avenue.
It was a busy weekend and well parking on South Beach sucks anywhere you go so I suggest if you must move your car-$20 for valet is definately woth it. Its the price you pay for convenience and well worth it.
There are no extra charges at check-out which is not typical at most hotels but was great!
Another big thanks to Jonathon and his team (who I must say is lucky to have him!!!) You were all great!
A real choice in fake town
Stayed here for 7 nights in January 2004. Service was good, lobby nice, room ok (dont pay that rack rate!!!). Restaurant well below par ( well the wait staff anyway) waitress brought wrong order to me and then said "you'll like this better" when I complained. Dont know what she was on.. but I bet it came from Colombia. Other than that a good Hotel for SOBE. Had a camp with the cleaning ladies every morning.. they were fun.. and whats this.. no overcharging at check-out a first for me in the USA.
Solid quality and service
Stayed at The Astor Hotel in April and returned in July with equally good reviews. In a place where you often encounter so much 'attitude', it is wonderul to stay at a place where the staff are warm, friendly and attentive. While the hotel does not have all the amenities you might find elsewhere (room service, gym, pool etc), everything here is solid quality - from the Frette linens and divinely comfortable beds and pillows to the Sony mini sound-system and plush bath towels. Betwen that and the smiles and service, we would definitely recommend The Astor as a place to seriously consider.
One of the best SoBe hotels indeed!
My husband and I (we're 40-something) stayed at the Astor for two nights this past weekend and were quite impressed with the Astor's class, cleanliness, and caring. We've visited Miami/South Beach many times throughout the last 5 years and each time have stayed at different hotels, ranging from chains to boutiques. However, our stay at the Astor this first time definitely will not be our last!
Like the last reviewer, my husband and I have somewhat high standards when it comes to accommodations, especially in South Beach. During in-season, the prices at even the shabbyist hotel is either double or triple their normal rates.
Common sense tells you that paying at least $200 a night for a room should include a shower curtain, a window that closes, or even a window with glass in it, and air conditioning that doesn't spew out mold and mildew, which we had the unfortunate opportunity to experience at a different Art Deco hotel. Alot of times one doesn't know the true condition of their room/hotel until they actually get there.
As for the Astor, we again made the decision to trust what we saw on the Internet and booked a junior suite for $220 a night (off-season rate and no major event took over South Beach that weekend). We had no trouble getting our room at 1:00 pm even though check-in is after 3:00 pm. Once we got in and scanned the livingroom, we were pleased with the neutral colors and the modern style of the furniture. The TV stand was on a pole that swiveled so you can watch TV from any corner of the room.
Our room had two big windows, so natural light wasn't a problem. The bedroom consisted of a king-size bed with a down duvet, 4 down pillows, and cripsy white sheets. The bed was sooooooo comfortable I hated getting out of it! The mattress was firm enough that I couldn't tell if my husband moved at all during our sleep.
For the ladies, the bathroom actually has counter space! All too often, I find many hotel bathrooms not equipped with adequate shelf/counter space. The alternative is to use the top of the toilet tank, which I don't, as I'm afraid of finding my possessions in the toilet.
The first night we ordered room service for dinner and it came on time piping hot. Can't say enough about the hotel's restaurant called the Metro Kitchen. We ordered the spicy octopus carpaccio as an appetizer, the filet mignon, and the seabass. The meal was absolutely delicious and the presentation was superb. Not sure how the restaurant rates in Zagat's Guide but our meal sure rated very high. Not your typical "hotel" food.
The Astor is on Washington Avenue, which is two blocks from the beach. The street is busy and is more resident than tourist oriented. Not all of the restaurants and stores are upscale and the area can get a bit seedy. As is to be expected in South Beach, there are people out and about at all hours of the night. At the Astor, there is a nightclub downstairs. While the party doesn't go all night at the hotel, this may not be the ideal hotel if you're a light sleeper and are looking to turn in before 1:00 am.
As for the personnel, the people that we encountered were very hospitable and attentive without being obsequious. In the past, we've encountered other hotel personnel to be somewhat friendly but insincere and act as if they are doing you a favor in checking you in. Because the SoBe area consists of many beautiful people with an attitude to match, it can give an impression that everybody there must be that way. But those you do find working at the Astor seem to exude the ideal service-oriented qualities, which is a rarity in and of itself, whether or not physical beauty is in the mix.
The only negative thing I have to say about the Astor is that parking is by valet only, which cost $20 per day but with unlimited access. But then again, parking anywhere in South Beach will cost, that's if you can find a spot on your own.
In closing, if you're looking for a hotel that is classy and chic, but is not so full of itself that quality suffers, the Astor is all that and more.
Nice hotel right in the middle of it all
I spent one night in South Beach, and the Hotel Astor met all of my expectations. It is probably the nicest Deco Hotel in the area under 400.00 a night. Our view was less than stellar, but the room was great.
The linens were fabulous! The bed and pillows comfy, and the bathroom very hip! I am a bit of a hotel snob, and I went to some of the other nice hotels right on the beach and inquired about price, and in the end, I felt the Hotel Astor was one of the nicest Deco hotels in the area and it cost a fraction of what other equivalent hotels cost. I would go back in an instant!
Loved the restaurant
Don't get me wrong, the service was good, the decor was nice, but there was just something depressing about this place. There was NOTHING going on. Not even at dinner time in the restaurant. I know it's the off season, but we were there on a weekend, and it was clear that the only action was over at the beach. The hotel rooms were nice, but not very fresh. The slipcovers on the furniture were dirty, and the style is a little dated, it was renovated about seven years ago. On the plus side the restaurant had excellent excellent food (the truffled french fries with the steak were to die for) and service, the decor in the lobby is very pleasant and it is not run down, musty, stinky or dirty like many of the hotels in the area. The junior suites are very nice (I looked at all their room types) the bathrooms are great, (wonderful shower) and the windows are completely sound-proof. Be aware that they paved over their pool to make more restaurant seating (presumably for the winter because it was empty the entire time we were there) and the restaurant is now called Metro Bar and Restaurant rather than Astor Place. The lack of a pool was a major drag in the hot weather, so I would definitely recommend staying here only in the winter months.
TripAdvisor Reviews Hotel Astor Miami Beach
Travel Blogs from Miami Beach
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If you want to enjoy your stay in Miami, book a hotel right on South Beach, Miami. That way you will not need a car to go to-and-fro from the beach and parking is ...