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- Business Services
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TravelPod Member ReviewsAdolphus Hotel Dallas
Eh, have stayed better places. Outdated decor, just seemed really past it's prime. Would recommend elsewhere.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Adolphus Hotel Dallas
This hotel is great. The rooms are gorgeous and the staff attentive.
Room service was timely and outstanding to the last detail - even the cup and saucer were heated for the coffee. Would absolutely stay here again!
Classy Hotel Not for the Lunatic Fringe
As someone who has grown up in luxury hotels, I have to say that most of them get a bum rap when it comes to so-called food poisoning. People overeat, indulge in rich foods, mix it with alcohol and expect to come away with a perfectly settled stomach. Hello? Your body doesn't become invincible just because you're paying $200 a night. The times we've celebrated special occasions at The Adolphus were lovely - but, then, we're not the kind of people who stuff ourselves with delacies and drink ourselves under the table. And, if we were, shame on us for getting sick.
Horrible hotel that ruined my honeymoon
WE chose this hotel because we wanted the best in dallas for our honeymoon. Instead we got the worst. Dont ever stay ter. stayig in a motel is even better. they gave me bad room service causing me to throw up all night n my wedding ight when I wanted to be making love with my husband. And to make matters worse instead of trying to copensate for a night that was lost forever. The manager that called me back to "apologize" was basically accusing me of eating something elsewhere that made me sick and did not compensate me one bit. they destroyed one of the best memories of my life so please dont go ther go to another hotel! It was horrible!!!!!!!!!!!!!!!
Adolphus and the Magnolia: No Comparison
I also stay at the Adolphus on business frequently. Have tried the Magnolia, and theres no comparison. The Adolphus is a full-service luxury hotel. Restaurants. Room Service. Wayport Wi-Fi in all the guest rooms and public areas. They cater to the business traveler, with an experienced staff who are always right there when you need them. I dont think the Magnolia holds itself out as a deluxe hotel. Its a former office building converted into a hotel and thats limited them in what they can offer. You have to go next door to The Adolphus to get something decent to eat. The Adolphus guestrooms have lots of space to spread out and the décor is just fine. Simple and elegant. We meet for cocktails at The Adolphus all the time. The Rodeo Bar isnt the only choice there. Try the French Room Bar, the Bistro Bar or the lobby itself. The beauty of the place is that you can carry on a conversation without shouting. Ive signed plenty of deals at the Adolphus my clients love meeting me there. Theres just an air of refinement and class that you dont find anywhere else. As for the frequent flyer miles, you can chalk up miles with both American and Delta 500 to 1,000 miles a night. This isnt sporadic it happens like clockwork. Definitely try the French Room. Just saw a thumbs up on it in AMERICAN WAY magazine and theyre 100% right. The place rocks. Easily one of the finest dining experiences in America. And dont let the name fool you its American to the core. This isnt about rich sauces and frilly fare. Great tenderloin. Rack of lamb. Halibut. Ive tried almost everything on the menu, now, and they do every dish right. The Adolphus is truly the citys grand hotel and equal to anything Ive seen in the U.S. and abroad. Bar none.
Adolphus compared to The Magnolia
Having stayed extensively in Dallas on business, I wanted to post a few comments about the Adolphus, specifically compared to it's next-door neighbor, the Magnolia. This is based on over 20 stays at each location, plus a few scattered stays at other nearby places like Sheraton and Renaissance. First the negatives: The decor is old and outdated; the rooms specifically just don't have a luxurious feel to them. Also, I find it lacking for a place to enjoy a drink with fellow travellers. The Rodeo Bar has friendly staff but not much else to offer. Thankfully Jeraboam is around the corner and has a great martini bar and isn't a bad place to catch a game and some upscale food and drinks. Another downside is they don't have a consistent points program relationship; I have occasionally gotten some American Air miles but this is specific to the company I work with and is a sporadic offering. Next, though this seems trivial: I hate the clutter in the bathroom; not enough space for my bag and to many little ceramic knick-knacks in my way. Last, compared to the Magnolia's two movie channels, the Adolphus has only HBO. Now the good stuff: GREAT food. Everything from their hot wings, fresh berry cup, onion soup, an incredible apple/cheese/spinach salad, and roast chicken with risotto, the food is outstanding. Of course, it costs the usual room service high $, but is much better for the money than any other room service in the area. The location overall is good: I never have to wait on a cab, and all within walking distance are the West End restaurants, other bars/restaurants, the Kennedy memorial, and Neiman-Marcus. Next, the staff is great: well-trained, responsive, helpful, and unerringly polite (I think another poster with a problem encountered a rare exception or was confused about where he stayed). One little thing I like: fast (though small) elevators; never a long wait for them. Cost-wise, I get a business rate of around $120, which this is well worth, but I'm not sure what normal RAC rates are. Overall, I pick the Adolphus over the Magnolia hands-down, though you might check out my Magnolia review to compare for yourself. And FYI, I haven't tried the Fairmont, so I can't compare it.
I visited The Adolphus on Valentine's 2003. I must say that I was truly disappointed. I was expecting a 5-star hotel. In my opinion it was more like a 2-star hotel. The room itself was decorated in poor taste and the staff was less than friendly. Not to mention, I listened to other couples being intimate the entire night. I felt as if I was staying at Motel-6. I would never stay there again, and I've been spreading the word that it's not the greatest place to stay.
Weekend at the Adolphus
The post about the hotel ripping off someone here has to be bogus. This hotel is so classy and nice and that post shows up on a number of other sites.
On to the quick review. My wife and I stayed there over a long weekend. We got upgraded to a larger corner room without asking for it, and we were even on a package (free dinner in the room) deal. The bar is awesome and has live jazz on the weekends. There is a very informal bar on the property as well for margaritas and apps. Anyway, very nice stay...would do it again.
Ignore the troll that says they almost got ripped off...
Excellent hotel with great service. We spent Christmas Eve at the Adolphus and could not have picked a better place to stay. The staff was excellent and the food great. The only problem was the abundance of homeless out on the street. Made walking around difficult.
They tried to take money from us
My husband and I went to the Adulphus to celebrate our 1st wedding anniversary. We were staying in the Jr. Suite (which was no suite in our opinion!), and dinned at The French Room.
Our experience was completed once our bill was presented to us, we handed our debit/Credit Card, and soon found out from the waiter it was not being accepted. We were shocked! So we called the CC company while at the table. We found that the French Room was trying to charge us $407.00 for the meal which had only come to $292.00, and because of this unusual activity our cc co. had placed a freeze on our account So we immediately talked to our waiter and told him he needed to re-submit the card through the machine and only charge us the proper price for the meal. This was of coarse accepted, and we went to the front desk to complain. Apparently an hour after we LEFT the resturant, then attempted the $407.00 AGAIN. They tried for $75.00, and litterally 5 seconds later for $288.00 None of these amounts and actions have been properly explained to us. Instead we were told the $75.00 and the $288.00 were both made by an automated system check. When our paper work from the bank shows, these amounts were actually "keyed" in manually. This proves that someone working there had written down our number, and that the Adolphus is taking NO resposibility for this illegal action.
What is importent for everyone to know, is that the Adolphus has faxed us in writting, they ALWAYS automaticaly charge 40% extra on the ticket!
We are so upset about their lack of concerned with this, we have contacted many news stations about this. On Monday Nov. 25th I spoke with the manager, and he told me this has happened twice in the past 2 weeks, and he has been dealing with this "human" error. If you have had this problem and if you are willing to be interviewed by the news stations, please let us know.
We thought the location and the hotel itself was great. We had reservations for about 3 months. Our room overlooked the roof on the 4th floor. Very disappointed. They said our room was delux-but there was nothing at all special about the room. We will not stay there again. The front desk was unwilling to assist us in a better room. Amazing after 3 months to get a room with a roof view like that. Not at all worth the money.
TripAdvisor Reviews Adolphus Hotel Dallas
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