The White Swan Hotel
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Historical Traveler Reviews The White Swan Hotel Stratford-upon-Avon
A wonderful stay!
I had a wonderful stay at the White Swan last week! I had booked a room for three nights through the South Warwickshire Tourism Association, but when we arrived, exhausted from our flight across the Atlantic and a 2.5 hour train ride from London, we discovered that the hotel hadn't received our reservation! I was almost in tears, but Lynn came to our rescue. She was working at the reception desk, and she took us into the lounge and gave us coffee while she tried to figure out the problem. We never really knew what had happened to our booking, but The White Swan resolved the matter beautifully.
Although we had to change rooms daily, they accomodated us in successively nicer rooms over our three night stay, and they gave us the last night free of charge in an executive room. Throughout our visit, the staff was kind and helpful. The rooms were adequate and charming, with nice decor and lovely views.
Dinner in the hotel restaurant was delicious, especially the salmon.
We had absolutely no complaints about our stay at the White Swan, in fact we're very grateful to them for their assistance.
Pseudo Olde England
Hired an 'executive room' for one night in an AA 3 Star 500 year old hotel. Room 44 - three stairflights and four corridors from reception. Directly opposite the window is the aircon plant for the local cinema, great view and more fans than Oasis, "Don't worry sir it shuts down at 11.30pm". The room was grubby and the whole hotel is tatty and tired. We tried to change rooms, but they were full - so we accepted £20.00 off the room rate. Public areas are 'characterful', but not much of this is close to 500 years old. If you get a space in the carpark look out for the rat poison dispensers by the hotel walls! We started at a room rate of £90.00 for one night inc breakfast. It's probably worth about £40.00. Stratford is a great place - it has better hotels than this - do yourself a favour find one! Don't stay here.
Not the greatest place to stay
The location of The White Swan is okay, considering that just about any place in the city center of Stratford is close to everything else. With that said, the hotel only has historical significance on its side. Other than that, it definitely needs new paint, new furniture and new tile at the least and a full-scale remodel more aptly. The shower stands out most in my head, as wood rot and mildew were everywhere. It looked like it had been cleaned, but just that the wood and tile needed to be replaced. The heating unit was right outside our bathroom, which made a hum that hurt our ears, and therefore required that we didn't spend much time there. The bed was very uncomfortable, more so than the other uncomfortable beds we encountered along our travels. And we had to call late at night to get new pillow cases sent to our room, as the ones on the bed looked dusty or dirty, like the housekeeper put them on a dusty counter or dragged them by a dirty wall. The long walk to the room, up many stairs and down many dirty hallways, was not pleasant either, especially with luggage or after a long day. The included breakfast was just average; like many other English breakfasts, there were not many things to choose from besides eggs and their accompaniments. All in all, the hotel was definitely not up to our standards but the charm of Shakespeare's city seemed to overshadow it in our minds.
My girlfriend and I have stayed here twice.
The first time was just a walk-in and we were very impressed. The room was nice and although the extension isn't even close to maintaining the feel of the frontage and bar, it was nice enough for £85 (room only). The second time we were shown into a large family room which was very nice (we thought we'd lucked out) and in the old part of the building. However.....from 1am there was a constant (and very loud) banging from the kitchens (which were directly underneath us) which turned out to be workmen cleaning the air filtration system on the ovens.
Being British, we tried to ignore it, sing wartime songs and pretend it was all part of the charm until my girlfeind finally caved in and we were moved at 3am into a room so cold it made the end of Titanic look cosy. In the morning we discovered that there was no heating AND the window was open.....in february.
Breakfast was expensive and very average and there was no budging on the bill (£120 this time, no idea why) despite half and night's sleep and frost-bite.
I will not be receiving the benefit of my patronage again.
Great experience friendly little hotel
try this one out what an experience built in something like 1400s this hotel has real character and is great value for money. Rooms clean well appointed. Bars great. When having breakfast be very specific about what you want. If you ask for bacon and eggs you will get 1 rash bacon 1 egg. Food quantities are served if you are very specific.
Nice looking from outside. Hotel has not got own parking spaces so you have to use public car parks. Hotel is self is shabby, in need of a good lick of paint which it self would bring the hotel up to standard. Service was extremely poor and the food was terrible. At no time were management available to speak to and the receptionist was most unhelpful. The attitude of bar staff for requesting a drink after 11pm was appauling. When you are paying £100 per night you expect great service and a quality hotel. The rooms them selves were small, beds were uncomfortable and might as well not had any pillows as they were completely flat. There was mold engrained into tiles in bathroom, windowsills paint was peeling off.
I feel that the only reconmendation I could make about this Hotel was its location. With a strong team and good management this would be a first class hotel in which you would not mind paying the asking price.
Having stayed in many hotels on a regular basis this would not be one I would reconmend to any one.
Unique historic property
First of all the building itself can not be matched for atmosphere by modern chains. This hotel in central Stratford that backs to a pedestrian mall is probably quieter than many of the B&Bs that line the busy highways leading into town (the opposite of what you might think). The rooms are perhaps average with narrow twisting hallways. Overall a good value for Stratford priced somewhere between many of the lowend B&Bs but less than most hotels. The direct reservation process that relies on FAX is a bit clumsy. Have an Old Speckled Hen on tap in the lounge that adjoins the pub (the oldest part of the hotel)!
Stayed at the white swan last year and enjoyed our stay very much .Staff where very nice and helpful and the restaurant was good. Food was very good also enjoyed the piano music while eating.Booked over the net and was allocated a room when we arrived which we were very pleased with over looking the central garden only thing was the room got very hot and even after turning the rads off was still hot can't really change rooms in the middle of the night can you?Overall hotel is very nice and well located within easy walking distance from stratford centre. Would stay again without doubt
I booked 2 adjoining rooms by FAX for my family, and found everything was as agreed. We were charmed by the Inn, which retains it historic flavor and maze of corridors--a pleasant change from the sterile right angles of newer construction. Our rooms were lovely, and comfortable, with all the conveniences of a modern facility. The meals were hearty. We highly recommend dining in at dinner for at least one or two meals. Shakespeare is but a block or two away, so there is little need for a car except for excursions away from Stratford proper. The car park is small, but the staff will make arrangements for parking a block or two away if necessary, after allowing you to unload in front. We can't imagine wanting to stay anywhere else, and hope to return again next summer.
Con Merchants !!
Be very careful when phoning up to book at this hotel as they quote one price for one night, then quote a higher price for staying two nights, leading you to believe that this is for both nights when infact it is a higher price per night.
We were quoted 105 pounds for a saturday night stay and 120 pounds for a two night stay. Leading us to believe that it was 120 pounds for 2 nights ... WRONG !! it was 120 pounds per night ! They did not tell us this on check in (after we only gave them 120 pounds) or when checking out, but they removed the money from the bookers bank account after we had all left.
"Read the small print" was all that was said afterwards. I would not wish this place on my worst enemy.
TripAdvisor Reviews The White Swan Hotel Stratford-upon-Avon
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