The Ritz-Carlton, Millenia Singapore
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TravelPod Member ReviewsThe Ritz-Carlton, Millenia Singapore
From the moment your transfer drops you off you are greeted with warm smiles and welcomes.
Belle at reception was a star of warmth and welcome and the room is to die for!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Ritz-Carlton, Millenia Singapore
I stayed for three nights in a club delux room at the Ritz-Carlton in mid November during a three-week trip around South East Asia. During this trip we stayed in 6 different five star hotels in Bangkok, Kuala Lumpur, Singapore, Phuket and Langkawi and the Ritz Carlton Millennia was undoubtably one of the highlights. The service was outstanding from the moment we arrived at the front door to checking out. In fact at times the level of service could almost be overwhelming with all staff going out of their way to say hello and enquiring if there was anything you needed. It was impressive that the foyer staff would greet us by name every time we entered the hotel and accompany us into the lift to press our floor number asking how our day was etc.
RITZ CARLTON HOTEL
Each year we return to this wonderful hotel with the best staff in Asia. The rooms are large and all have wonderful views over Singapore but best of all is the bathroom with the big window by the bath. It is pure bliss to sit back in the bath and watch the world go by. The Ritz Carlton is in a great position, handy to shopping and the underground rail. We have stayed at most of the big hotels in Singapore and nowhere have we had the service that the Ritz Carlton provides.
I live in Bangkok and travel to Singapore three times a year for short holidays. This was my first time (December, 2004) at the Ritz, but it won't be my last. I found the service personnel responsive, involved and friendly. All of my needs and requests were cheerfully and quickly met (e.g., I asked that the low wattage bulbs in my room be replaced with 100 watt bulbs to facilitate reading). I was met upon arrival by one of the staff, who accompanied me through the check-in process and then to the room. She checked back with me several times during my stay to make sure that everything was okay. My room, a standard one, was large, as was the bathroom. The bath tub, in front of a large picture window facing the sea, was about the most luxurious experience of its kind I've had. The buffet breakfast was excellent, as were the drinks and service in the lobby bar/lounge. I can't wait to return in a few months. A great hotel.
During my last visit to Singapore in June, 2004, my brother ( who lived in Singapore ) suggested for me to stay in Ritz Carlton as he stood there when the hotel first opened and was very happy about the hotel.
you should improve the services in banquets because it was unprofessional. I suggest you should give further training for the workers. I hope I would see a better service next time.
Not as good as we thought....
We stayed at the Ritz in June 2004 for two nights. The room was okay, however it was a little worn down. The bathroom was nice except for the toilet which had stains and scratches all over the seat. It did have a beautiful view, though. Also, the TV was old (not a flat screen even) and was blurry.
For being a top rated hotel, even ranked highly in the world, we were surprised at this lack of detail and quality. We have stayed at MUCH nicer hotels in the U.S., France, Australia and Thailand.
If I had to return to Singapore I would stay somewhere else - probably the Raffles.
Stayed here 9th - 15th October. Wonderful hotel set in Marina district nearly opposite Esplanade Theatres. Set in small grounds of its own - grand drive way. High ceilings in lobby - all marble and funky sculptures. Service impeccable - from arriving in taxi when several people opened doors, unloaded luggage and another "host" escorted us to the checkin area and waited - offering us a drink - while another person checked us in. To the club lounge staff (amongst them Michelle the Manager and Michael stand out from overall exceptional staff). Club lounge on 32nd floor facing bay/city - all day tea, coffee and soft drinks. Morning continental breakfast, light lunch, afternoon tea and evening light dinner/canapes, late evening chocolates. Food served is a mixture of western, chinese and indian. Unlimited bar from mid afternoon to around 10.30pm. Rooms large with floor to ceiling window and huge window in bathroom (large bathroom with separate shower). Walk in wardrobe. Cable tv (around 20 channels). Nightly turndown service with chocolates, ice bucket filed and mineral water. Room decor nice in blond colours/wood - generally well kept and certainly clean - but some signs of age but nothing to worry about. Partially wood floors but heard no sounds from other rooms and never heard doors slamming. Very friendly staff - never failed to greet us whether in the lounges or just walking through reception. Security on all doors (even the backdoor to the shopping centre) was reassuring. Pool area nice - pool depth around waist height all over. Evertime someone leaves their chair (ie goes back to room) the poolboys change the chair covering and towels - nice touch. Even though facing main road no noise is heard as area is well landscape with trees and bushes. Room service prompt and they come in and set up a table for you (even for a burger and fries). Shopping centres all around (Millenia Walk, Marina Square and Suntec City) - one with a supermarket and a selections of restaurants at all prices. You can walk virtually through airconditioning via Marina Square and Raffles Link Centres to the City Hall MRT station. Overall, excellent hotel and would certainly stay here again and one of the berst hotels service wise I have stayed in for a while.
For the last few years, I have stayed at this hotel about 8 times a year because it is well located for business meetings in the Suntec City area. Although it is frequently named in various "Top Ten" lists, I fail to see what the big deal is about. While the hotel was seen as revolutionary and very fashionable when it opened about 10 years ago, it is now quite tired. The rooms that I have stayed in (and I have stayed in many, so it wasn't a one off thing) contained couches that are upholstered with fraying fabric, the harwood floor finishes are wearing out and the wood furniture is often pretty scratched up. The bathroom - which the hotel often advertises as a selling point - is very large, but the shower stalls sometimes leak and the shower floor is not always as clean as it could be. On the plus side, the tub in the bathroom is fantastic as it is set beside a huge picture window so you can bathe looking out at the city or the sea. The room service in the hotel is pretty good but not spectacular. That being said, food is never a problem as there are literally hundreds of restaurants within walking distance. The hotel's proximity to the Esplanade and Suntec City shopping complex is definitely a plus. The swimming pool is a bit weird as the whole thing is the same depth -- about 4 feet. Overall, this is a good hotel with fairly consistent service but it certainly is not the exceptional hotel that critics make it out to be.
Best Hotel in Singapore
I've stayed in many hotels in Singapore since I travel there quite frequently for business. Nothing beats the Ritz in terms of the rooms. The hardwood floors and magnificent views are amazing. The best thing is the HUGE window right over the bathtub. Looking out over the bay and towards the ocean and the city skyline can't be beat while soaking in the most relaxing bubble bath. The service is great too. There is a mall down the street for quick cheap food if you don't want to eat at the hotel, but cabs are cheap and plentiful in Singapore so its generally not a problem that there is relatively little within walking distance.