The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street, Atlanta, Georgia, 30303, United States | 4 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located in the Downtown area of Atlanta, is near The Mall at Peachtree Center, Rialto Center for the Performing Arts, Margaret Mitchell Square, and Candler Building.
Map this hotel

Description

Photos of The Ritz-Carlton, Atlanta

    View all photos
         

      Historical Traveler Reviews The Ritz-Carlton, Atlanta

      Lovely and gracious with minor glitches

      from

      A lovely, quiet room and a convenient location. I found the staff to be very pleasant and helpful. They even called me by name when they saw me: a disappearing courtesy in today's world. Some glitches did occur: they could not get the length of a spa appointment correct even after 3 calls. Also, mistakes were made with wakeup calls and with turndown service (one night was skipped completely). However, they were very eager to make amends. The restaurant is terrific, and MARTA is across the street for a quick $2.00 ride to the airport.

      I would stay at this Ritz again. The charm of the room, the high quality of the restaurant, and the pleasant staff made up for the small irritations.

      Fine but not super

      from

      I stayed here one night on a quick business trip. The room was nice but small. The desk was very small and hard to fit both my laptop and my paper on at the same time. Internet access was $10/ day. The location is good for daytime access to businesses, but the area closes down at night so there's not much choice in dining in the immediate vicinity.

      With the corporate discount my company gets it was worth it but I wouldn't pay more than the $150.

      Bad deal, there a many better

      from

      Housekeeping arrived at my room to make the bed at 4:25 pm. That wouldn't happen at a Motel 6, wouldn't expect it to happen here. Pay less, get more someplace else. Somebody should be fired.

      Average

      from

      When paying for my own accomodations my only concerns are cleanliness, safety, and location. However when traveling on buisness I am often lodged in "high end" hotels, which are obviously held to a higher standard due to their higher rates. As a luxury hotel, the Ritz Carlton Atlanta was average if not dissapointing. The room that I stayed in was quaint, but very dark with few lighting options. It lacked an iron (which I consider a basic) and a coffee/ tea maker (nearly standard these days). The hotel service was good if not a bit overbearing "Mrs./Mr ... follows every word spoken", room service arrived in 30 minutes time and my special sandwich was made to order. I was very dissapointed however when I went to the third floor "buisness center" and found that internet access was 3.95/15 minutes; I cant recall ever paying for internet access in a hotel. The Ritz Carlton Atlanta was certainly a safe, clean, comfortable accomodation but as far as luxury is concerned it did not fit the bill. I would not pay their rates to stay there. A better (and cheaper) hotel is the Wyndham downtown.

      Gives Ritz Carlton chain a bad name

      from

      I just returned from the worst hotel stay I believe I have ever had. I usually stay at the Ritz Carlton downtown Atlanta as it is convenient for business. During my past few trips each stay has been worst than the one before;however, I have not complained until now. On Saturday night, my party had reservations at the Atlanta Grill inside the hotel at 8:00 PM. By 9:40 PM we had not been seated so opted for room service instead. As I make reservations through Amex Platinum I am guaranteed a late checkout. On Sunday I had asked for a 4:30 PM checkout and because of business did not arrive back until 5:25 PM to discover my luggage, which I had not yet packed had been removed from the room and my key had been deactivated. I was mortified, however the hotel informed me they needed my room even though they were not fully booked. These are only a few of the problems I have had at the hotel recently including having my luggage lost, being given a different level of room than I booked and not being able to check in until 7:00 PM. Needless to say this hotel is nowhere in the league of the many hotels I have stayed in.

      Highly Recommended

      from

      My husband and I stayed at this fantastic hotel the weekend of 10/3-10/5/03. I reserved the Special Occasion package in celebration of my husband's birthday and, needless to say, it was wonderful. Tuxedo strawberries, chilled champagne, and a birthday cake for two awaited us upon arrival to our executive suite. We ordered dinner from room service, which was delicious. We ate breakfast in room, which added to the romantic mood, and received nightly turndown service. The amenities were very plush and upscale. The staff was friendly, extremely helpful, and attentive to all of our needs. Plus, we had a great view of downtown Atlanta. My husband and I have stayed at a plethora of hotels, and this ranks among the top on our list. We will definitely stay here again.

      Nice hotel, poor service

      from

      My wife and I just spent 2hrs. haggling with reservations and the front desk. We were planning an anniversary trip and, as we had stayed here before, we decided to stay again. We stayed on the concierge level (24th floor) before and desired to do the same. Making our plans we were told a specific rate by reservations which were then changed by the front desk of the hotel to a higher rate.....almost $150.00 more per night. The only way we found out about the higher rate was by calling the front desk after speaking with reservations in an attempt to confirm our good rate through reservations....however, we were met by the front desk with the higher rate and a hostile, "You get what you pay for!".....if I could have jumped through the phone...i would have......politely spoken with the "chap" over tea. Needless to say we cancelled our reservations and will search elsewhere....The moral of all of this...verify your reservations with the front desk to make sure you're not being overcharged.

      Extraordinary Service at the Ritz

      from

      My husband and I stayed there after a holiday party on a weekend. While the furnishings were quite plush, the room was on the small side. The amenities, particularly the toiletries, e.g. shampoo, etc. were definitely of excellent quality.

      What really struck me was the incredible attention to detail. We checked into the hotel at about 6pm and bathed before attending the function.

      Upon returning, I noticed the bathtub had been cleaned.

      Also, since my husband had to work in the morning we had requested a wakeup call. I had some difficulty with the phone, and so it just kept ringing and I couldn't answer it. He went on to work and I went back to sleep (it was a very early call for him) and a few minutes later, a hotel employee was knocking at the door, concerned that the wakeup call had not been answered.

      That is above and beyond as far as I am concerned. Stay at this property and you will be in good hands!

      Enjoyed the Ritz Carlton Atlanta

      from

      A fine hotel in the heart of downtown Atlanta. What is refreshing is the wonderful service and attention to detail without being snobbish. Friendly staff always willing to help make our stay more enjoyable. I agree with comment from Bloomfield Hills, MI regarding the Ritz in Buckhead. I too found the entire experience far to stuffy. If you enjoy great service without the pretention, you will enjoy the Ritz in dowtown Atlanta.

      I am not impressed

      from

      This is a mediocre old hotel which is still living off of its once-grand past. The staff seems to mistake surliness for formal politeness; the exercise room is befitting of a Motel Six; it took two calls to the front desk to have an empty tissue container refilled; the internet connection in my room didn't work; I was charged on check-out for consumption from a minibar that I didn't once open... and the list goes one. To cap it off, even though the Ritz chain isowned by the Marriott chain, you don't even get marriott points for your stay. Overall, a disappointment, but I believe this is an anomaly within the Ritz group.

      TripAdvisor Reviews The Ritz-Carlton, Atlanta

      4.00 of 5 stars Excellent
       

      Travel Blogs from Atlanta

      And So it Begins

      A travel blog entry by clairemk14 on Jan 12, 2015

      1 comment, 4 photos

      ... the language Tswana, a language spoken by 6.1 million people in Southern Africa including the Batswana people (plural of Motswana, the name for someone from Botswana). I'm excited for the opportunities to get to know the Batswana people and culture and explore a new place.

      I'm excited, but a little nervous...I don't think you can take this big of a trip to a new place where you ...

      Day 1

      A travel blog entry by followourfeet on Jan 10, 2015

      10 photos

      The day started with a minor flight delay but a short two hour flight into Atlanta for Jared. Natalie was waiting with open arms for a long overdue hug! Our first stop was to the Park Tavern at Piedmont Park. Where we sat under the covered patio by the fire while watching ice skaters try to show off their best moves. We indulged in seasonal spiced beer (brewed right on site), mimosas, and spiced whiskey shots. And ...

      Rio Here I Come!

      A travel blog entry by lisakresky on Dec 29, 2014

      44 photos

      ... choices and roughly the same prices but there were no banana or jalapeño peppers which was a bit disappointing.   After lunch and checking in, I decided to use the rest of the day to sightsee. I walked from the hotel towards the bay.  One of main places I walked through was Parque do Flamengo.  This park is the result of a landfill project that's levelled San Antonio hill in 1965.  It was landscaped by Burle Max, ...

      The Road to New Orleans

      A travel blog entry by rabiensaul on Oct 22, 2014

      ... the other side of the road for that entire time was crawling. 20km of traffic and when we first noticed cars moving freely I felt almost compelled to stop and run across the 7 lanes and tell that poor unsuspecting motorist they had a long wait coming. Apart from LA we haven't found the local radio stations very enticing at all. We are playing CD's and the 4000+ songs I brought on a USB stick won't play in ANY stereo we have rented thus far. So we put tunes on and take turns and ...

      Looking at the world through a windshield

      A travel blog entry by jxb2222 on Jul 09, 2014

      2 photos

      ... three weeks like this and staying in camping cabins also, it was like being a kid at camp again! It also allowed us to do more activities that made the trip more fun. Something that I didn’t expect... we really haven't watched the news or TV for three weeks. I've pretty much been oblivious to what's going on in this country or in the world, and it's been really nice. REALLY nice! That in itself was a huge bonus. I ...