The Queens - Leeds
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- Room service
- Business Services
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Historical Traveler Reviews The Queens - Leeds
Before travelling to leeds i trawled the internet looking for a luxurious hotel in leeds for my 21st birthday. I stumbled upon the queens and its description on many sites gives it a very good image. Playstations in rooms, mini bar, bath robes and premium rooms which are newly refurbished.
When I arrived the staff were very friendly, if perhaps a bit strange. We were given our room which was a 120 per night for the premium delux room. When we stepped inside the room I was shocked, it was about 4 foot by six with a bathroom which was the size of a broom cupboard. The wallpaper on the ceiling was peeling, the decor was like something out of draculas house, the room stunk of smoke even though it was none smoking. Add to this the faux leather studded wardrobe and drawers....Dismal is a nice word for it. i just couldnt believe it. I couldve cried. When in the lift I did realise that the hotel had seen better years as all the decor is slightly goth like, a little bit eerie if you ask me. My fiance was a little scared, and he doesnt scare easily. i decided to cancel my booking in the hotel as i could not of stayed in that place.
Think twice before booking here.
Make sure you don't get room 309!
I surprised my boyfriend on valentine's day by booking us a room at the Queen's, after waiting 15 minutes to check in we were given a card for our room on the 3rd floor (room 309), I was dreading what this would be like after reading the reviews on here the day before, I'm glad I prepared myself because the room was awful & only had a single bed. Back to reception we went, they apologised & gave us another card, this time on the 2nd floor (room 231), it was second time lucky, this room was gorgeous! We had a disabled room so it was really big & the bathroom was very spacious. We ate at the Queen's grill later that evening, it was very quiet, I had bits in my wine, the food was very overpriced for what it was & the menu was very limited, the banana & toffee pancakes were lovely though. Later we tried out the Queen's bar, not too pricey, nicely decorated & lovely staff. When we got back to our room we explored the mini bar but like every mini bar even a bag of crisps was £1.10. In the morning someone came in our room, twice, whilst we were still in bed, they then called us to see when we would be vacating the room! (It was only 10am, still 2 hours till you have to check out.) Apart from that & the parking costing £12 a night, we had a very pleasant stay at the Queen's & would definitely go there again.
I recently had to attend a corporate event at the Queens in Leeds which involved an overnight stay. As a regular user of tripadvisor, I read the reviews beforehand and was expecting the worst. On arrival, I was impressed with the main reception but figured it would be like a lot of hotels - great reception but c**p once you venture elsewhere. I went up to the ballroom for my corporate event and was extremely impressed. It's very art deco but in a modern style - very nice. Later I checked into the room and again was very impressed. All new fixtures and fittings and very smart. The thing that most impressed me was that it didn't feel like your usual city centre hotel - had a touch of luxury and some unusual pieces like the art deco desk and the leather headboard. It's only a room I know but if you're going to spend time there then you may as well enjoy the experience. I didn't eat in the restaurant so can't comment on the food but the breakfast was very good. My only gripe is the lifts - only one was working and it had definitely seen better days. My guess is that the other lift is being upgraded hence the reason why only one was available.
Considering the previous reviews, all in all, I think the current owners should be applauded for turning this hotel round. Definitely recommended.
Dark and Dingy
Recently stayed at this hotel and was very disappointed. It has definately got stuck in a time warp. The room was very brown and dark. There was thick dust on the skirting boards and the bathroom was far from clean. For a 4* hotel I was expecting much more. Luckily only there for one night or I would have moved hotels. The food was quite good but the restaurant was again very dark and depressing.
Ok if you get one of the refurbished rooms
I have stayed here on a number of occasions only because it is on our company's 'list' of hotels. The older rooms are basic and tired and often if you are travelling alone you get stuck in what can only be described as a cupboard at the end of a corridor. Having said that, the refurbished rooms are very nice and have air conditioning which is a godsend in the summer. The older rooms have no air con and because the hotel is on one of the busiest roads, you can't open the windows. The food is fine and the hotel is really central. Staff can be a bit aloof and had a very strange experience once with a receptionist who had obviously been told that eye contact was a good thing - she was staring like a madwoman - I don't think she blinked!
Our new owners Quintessential Hotels (not Le Meridien as stated) have since January 2004 embarked on a £9m refurbishment of the property bringing this grand lady back to her full glory.
We are investing £35k per room, including full air-air-conditioning (not a cooling system like some hotels), secondary glazing that will cut out 90% of all external noise (remember we are city centre!) and new fixtures and fittings.
The hotel has recently completed our new restaurant called The Queens Grill as well as a new The Queens Bar. We have also completed to date 72 of our 217 bedrooms, all our 16 event and meeting rooms including the impressive Queens Ballroom (largest hotel ballroom in the city).
The future will see the remainder of the bedrooms refurbished ( we are adding a further 18 rooms), the reception area will be transformed in January, new lifts are currently being installed. The finish date will be June/July 2005.
May I take this opportunity of thanking those who took time to make comments on this site.
The WORST experience EVER!!!!!
Our family stayed here OCT 2003. There were No sleeping facilities for our 10 week old baby. Breakfast arrived over 90 mins late and was stone cold. The evening meal was incorrect to our order... cutlery and crockery were missiing ... cold drinks were tepid. Any attempts to rectify the problems were handled politely but very slowly.
We decided to leave after one night and went to Raddisson which was 100% better option
Good, but not that good!
I stayed at the Queens for a night on Business. On arriving the reception is very nice and grand, I thought "this is going to be a good stay", Upon speaking to the receptionist she mentioned that I would be upgraded to a deluxe exec room.....I thought this is getting better!!! - I was on the top floor with a small terrace - wooohoooo!! "this is getting even better!" Even the lift was nice, all gold and looked the part. Upon reaching my room I opened the door feeling quite excited and strolled in......
........HAHAHAHAHAHAHA super 70's!! The brown curtains and brown carpet looked the part, unfortunatly I had left my safari suit at home otherwise I would of blended in. On a plus side they had a tv with fuzzy films and minibar and my dinner was nice, my vedgetables went missing and my orange segments also had a strange fizzing taste coming from them. I also tried to take a shower and it turned itslelf off after literally 10 seconds!!, so I had a bath instead!
Like I say Its good but not that good, maybe next time I will sleep in the reception!
A not so royal Queen
This used to be the top hotel in Leeds. Stayed there recently and the place was shabby, dirty, drab and depressing. It is being modernised but we were shown three rooms before we were satisfied. The receptionist was aloof and not very helpful and only decided to assist after we had cause to speak to a manager. The manager was apologetic.
The breakfast was not up to standard ie the fruit was tired and the grapefruit sections were 'fizzing'. However excellent service in the dining room. Pity, because the hotel has all the right facilities but has been left to drift into a poor state. Better guest greeting would assist. Have stayed in five hotels in Leeds over the last 3 years and this has been the worst experience.
Stayed at the Queens Hotel a few weeks ago for a friends hen night. The staff were very efficient, valet parking service was excellent, the rooms were clean and very large. Would definitely recommend this hotel.
TripAdvisor Reviews The Queens - Leeds
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