The Palace Hotel
How has this hotel rated in the past?
- Adjoining Rooms
- Room service
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews The Palace Hotel Manchester
Terrible place, arrived and had to wait to check in, no porter to carry luggage, had booked an upgraded room, it was large, but smelt, bed covers stained, curtains obviously dirty, no minibar, bathroom mouldy, no airconditioning. When I asked for another room, they were very unhelpful, so we decided to leave, and moved to eleven didsbury park.
The Lobby/ Bar area had very old carpets, that were torn, and sellotaped down. Really rundown, with staff who don't care, shame as is very nice building.
An aquired taste
Only stayed the one night but would investigate other options next time. The hotel is somewhat awe inspiring initially. It will appeal very much to admirers of architecture with the marble staircases, tiled walls and ornate pillars. These features, however, continue into the rooms themselves which give a sense of 'institution' about the place. I got the impression there is a cheap wing which is adjacent to Oxford Road station and the bedrooms nearest the station and railway bridge could do with some massive soundproofing. My heating did not work and was upgraded with no fuss to the more expensive Excalibur wing. Rooms much better but somehow for me, the buidling did not work as a hotel.
Worth a look round for the architecture though.
Impressive public rooms but....
The bedroom was cold and noisy. There was no heating apart from a small blow-heater. The bathroom was in need of attention and had no shower.
Elegance & style
We stayed in february 2004 and had a glorious stay. The classical & elegant feel of the hotel, backed up by superb customer care made me feel like we were staying in a five star hotel. I would definitly recommend this hotel if staying in Manchester.
Avoid this non palace
We booked an 'executive' room which was not available. They told us we were be given a suite! The room was at the top of the building, had peeling wallpaper, a window which could not be closed but was nailed!!
and the train platform was right outside.We refused to accept it but it took major complaints to get a move(we travel a lot in North America so we know to assert yourself) Eventually we got a decent room and a reduction but I got the opinion it was only because we refused to take no. There are many better hotels in Manchester. Enjoy the public rooms but avoid staying here!D.G.
More like a dungeon than a palace
We ended up at the Palace because it was the only place we could find with availabilty at the time - now I know why. The rooms were stifling hot (this was in late November) and all the eindows were sealed shut.
The shower was broken which didn't matter as there was little hot water anyway. We were also kept awake most of the night by the party in the ballroom next door. Grim.
Could have been better.
We stayed at the Palace on the 15th November 2003 and were disappointed. Before we arrived at the hotel I called the hotel to enquire about parking and concierge were sullen and unhelpful. The reception and lounge areas of the hotel were immaculate but the carpet around the edge of our room looked filthy and the bath was full of unpleasant marks. The curtain was ripped from its lining and was not thick enough to keep street light out and the windows vibrated loudly when large vehicles passed by.
At breakfast, there were no available cleared tables and we were not offered tea or coffee. The food was good in general but the staff were not as pleasant and friendly as they should have been.
Overall, a disappointment and we won't be staying there again.
We're giving it a second chance; any other reviews?
We stayed at this hotel in August 2002 and were somewhat disappointed by the quality of our bedroom. Indeed, the first room we were offered had sprung a leak, with water damage to the inside of the window and curtains. The second room was spartan and a bit grubby, but at least habitable.
The public rooms are mightily impressive, and I have heard nothing but good reports from colleagues who have stayed, so are going to give it a second chance (early December), to see if the whole operation has been brought up to the 4-star standards that Le Meridien claim.
Expect a full (and hopefully glowing) report in due course.
Grotty bedroom. Indifferent reception staff.
This hotel shows clear signs of decay in quality and service. Our double room was small, plainly furnished, generally grubby with poor decor, old peeling paint (complete with some graffiti), defective floor tiles and a generous collection of cigarette ends outside on the window sill! The heater was stuck on and the room was like an oven, with only one tiny restricted window for ventilation. Reception staff put on a display of indifference when we mentioned these problems and declined to change our room. We didn't give up, so they eventually produced one small electric fan. Not the most comfortable of nights.
Shame, because last time we stayed (about 2 years ago) we thought this hotel was great. That's why we came back.
Loved the claw foot bathtub
I have nothing but great memories from this fantastic hotel, whose building used to be an assurance company in Manchester. The hall with the safes is still there, and serveral bathrooms are octagonal, with hardwood flooring and a clawfoot bath, easily big enough for two.
Very relaxed, oppulent hotel, with friendly staff and great service.
Can't wait for the oppportunity to be in Manchester again just to stay at the Palace Hotel.
TripAdvisor Reviews The Palace Hotel Manchester
Travel Blogs from Manchester
... entirely owned and very few, if any, still rented to employees. William became an art collector - at first to find paintings suitable for advertising soap. In the Gallery was the Bubbles painting that as a child I remember advertising Pears soap. Pears was a rival, but was taken over by Lever brothers about 1915. So William (later Lord Leverhulme) built the art gallery and named it for his wife, and built a ...
... though the school holidays had finished and it was a mid-week day, the place was absolutely packed with people. It was probably too cold to swim, although not for the locals, but with the carnival rides and tourist attractions along the beachside, the place was writhing with people.
Boston was an interesting town. They have their own mill which grinds local grains for flour, just near the centre of town. There wasn’t much to ...
... of an extremely rare, moated, 16th century, half timbered manor house virtually untouched since. It looked as if it was a film set but it is totally real. We had a great tour of the building & were very impressed with the place.
Our next stop was Haughmond Abbey, a ruined Augustinian abbey near Shrewsbury, another casualty of the dissolution of the ...
... tour of the gardens which were wonderful.
Wednesday 16th July - Bollington
Sue & Ken took us to Styal Quarry Bank Mill, where we had lunch & walked around the gardens, which are being restored. They are above & on the side of a, steep cliff above the millstream. In the evening we took them out to dinner in Wilmslow before returning to ...
... often get return tickets for under 15 Pound with National Express or Megabus. Although the trip is just over 5 hours long, it is worth every minute as you will drive through some beautiful countryside and see a little bit more than you bargain for.
If time permitted, I would of loved to have stayed in Manchester for longer than the two days available because it gave me a taste of a "real" UK city. Unlike London it was ...