The Oakley Court
How has this hotel rated in the past?
Historical Traveler Reviews The Oakley Court Windsor
Having read the reviews for the Oakley court hotel on this site, I would like to advise readers interested in staying at this hotel to totally disregard the negative comments people have made. My wife and I spent Easter weekend 2005 at the hotel. Having read about the pruportedly bad customer service, I was expecting to get classic british customer service. Having stayed at many foreign counties now, I find the british level of customer service somewhat non existent... That aside, I was impressed when we were both greeted by friendly reception staff. We were both in awe of the beauty of the mansion and the grounds of the hotel. We were given a room next to the leisure complex, which by the way, was absolutely fantastic! It doubles up as a health and fitness club for locals so the fascilities were up to par with free weights and even basic martial arts equipment (which made me happy as a martial artist).
Our room was large, well equipped and clean. It was luxurious and the bathroom was both clean, large and beautiful.
Admittedly, we did not eat at the restaurant for dinner but breakfast, whcih we had included in our rate, was both hearty and tasty. Once again, the staff were friendly and the waiting staff were keen to keep us happy. The staff were mostly european which is not an issue in any case. There's a harvester nearby so there's decent food about and windsor town center is only a stone's throw away presenting you with a huge range of restaurants and eateries should you require a change from hotel food.
The price for two nights stay including breakfast for the easter weekend was a very decent rate, especially for the level of service we received and the food and the whole ambience of the mansion with its beautiful grounds, lake and gothic atmosphere.
My wife and I would deffinately stay at this hotel again and we would recommend it to anyone interested in visiting Windsor.
Great Hotel, Terrible Staff
Stayed here over the weekend of 4/5th December 2004. The Hotel itself is absolutely gorgeous, with well maintained rooms throughout and its ideally located for short taxi ride into Windsor and its great for a walk amongst the grounds or along the river in the morning.
That said, i'd have to agree with previous posters that the staff in this hotel should be completely replaced, or sent on a very long "customer service" course!
During my 2 night stay everything seemed to be a hassle when i dealt with the staff. The breakfast was terrible and waitress service rude. I stayed with 5 other guests who all agreed that for £169 a night they would get better service in a £49 Travelodge! The staff really ruined the stay for me.
Restaurant lets it down.
Lovely looking hotel with lovely grounds on the thames. Reception swapped us from a twin to a double room which was nice. Room was ok but not spectacular.
Decided to treat ouselves to dinner in the restaurant which was quite pricey. Food was good but no atmosphere (3/4 empty) and very poor service. They've obviously got a decent chef but then rely on poorly paid general hotel staff to do the serving - not the same as going to a decent restaurant. Breakfast was also a bit of a free for all and food was quite naff - couldn't find one decent egg.
Pool and gym small. Basically they've taken a lovely old house to justify a 4 star hotel and 4 star prices but quality and facilities are 3 star.
Location is not everything
Location, location location? .....Yes this hotel does benifit from a wonderful location on the banks of the Thames but hey, we have the original owner to thank for that not the company now in charge. My bedroom was more than adequate for a British 4 star hotel. It was in the newer annex and was very clean and spacious, I think it must have had a recent refurb. The bar areas were very nice as befitting a "Victorian Gothic Pile". So 4 out of 5 upto now but....the restaurant is a joke. Sceans from a "Carry On film prevailed (not quite the Hammer House Of Horrors or The Rocky Horror Show). Ludicrouse service and 2 star food...breakfast slightly better. On check out they tries to charge me £167.00 for my stay ( I had already been charged by a booking agency 4 weeks previous) and would not belive me until I showed them proof! No appology followed so watch out for this. Oakly Court could be a real gem if someone got hold of it who knows the hotel business well and got the service right because as I wrote a few lines above the house itself has a five star location.
Good all round atmospheric hotel just avoid the river walk!
Another wedding anniversary weekend away without the kids!
The bedroom in the main house was great - really old but full of character (a few broken bits here and there but that added to it!)
Enjoyed trying to spook ourselves (being the location of so many Hammer Horrors) and dinner was lovely (but not as glamorous a restaurant as we had expected and staff seemed more attentive to other guests).
The facial I had was lovely. The gardens were lovely too, but the bad point was the romantic stroll along the river in the morning. The whole area (path and lawn) are filled with dog fouling (every other step unbelievably) - which really spolt the whole thing and should be dealt with.
Everything was just gorgeous - lovely rooms, great pool, stunning grounds, picturesque, romantic, relaxing, good service, fabulous food, beautiful interior, quaint and I didn't want to leave. Very impressed. As an Aussie living in London, I had become very critical of the poor service and even worse hotel standards in this country - until I came here!
Great venue for business travel
Our team stayed at the hotel from the 11 - 18 March 2004. From the moment we arrived, we felt extremely welcome. The concierge and reception services were excellent. The concierge also went out of their way to ensure that taxis were on time. Coming from sunny South Africa, the only snow we see are in the movies, or on the mountains of the Drakensberg and the Cape. I am not sure if the Hotel had anything to do with it, but we experienced a beautiful snow shower on the evening of the 11th. The rooms are extremely comfortable, and the serene setting along the River Thames, provides the ideal break-away from urban life.
Congratulations, on making our stay a memorable one. (Host - Attachmate UK - organiser of the accommodation).
My love of the Oakley Court
my boyfriend and i stayed here in the summer, and we found the entire experience wonderful. the staff were all extremely friendly and helpful, and the restaurant food was delightful. the rooms were a little average and the links into the local town are not impressive, but the local town of windsor is beautiful, and maidenhead (if you head into the opposite direction) is great for clothes shopping. would definately reccomend this hotel.
A wonderful hotel
I had stayed at the Oakley court about 3 or 4 years ago and only remembered how hot the room had been- unbearably hot! With the recent heat wave in Britain I was a little concerned about going back- no need though as each room now has individual climate control! May seem a minor point but it was well needed! The hotel is beautiful- a gothic manor house that used to be used as a film set for Dracula movies and even the St.Trinians films! It is set in acres of lovely grounds on the banks of the Thames. We took the opportunity to lie by the river with a cocktail and read a book- very relaxing! The rooms are large and nicely appointed with luxury toiletries and tea and coffee makiing facilities.
There is a lovely spa and swimming pool and although it is not an enormous pool it is ample and with a great jacuzzi and gym (which we did not use). We ate in the hotel restaurant on a dinner bed and breakfast rate and we were extremely pleased that we had! The food was delicious and of a very high standard. A high point was the beef medallions with a cream and whiskey sauce with asparagus and fava beans- delicious! The breakfast was also of a great standard- bountiful and fresh. The staff were always helpful and cheery and in the English summer sunshine this was a great place to have a relaxing weekend.
Check out the great billiards room- made us feel as if we were staying in a stately home! Highly recommended! can't wait to go back!
Relax and enjoy
Oakley court is a very comfortable, welcoming hotel set in beautiful grounds.The staff there could not have been more helpful and we would certainly return there for another visit.
TripAdvisor Reviews The Oakley Court Windsor
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