The Langham, HongKong
How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Swimming pool
- Room service
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TravelPod Member ReviewsThe Langham, HongKong Hong Kong
Beautiful hotel! Wonderful decor, rooms were really clean and loved the personal touch of leaving a card in the room with the next day's weather forecast. Even to this day, 5+ years later I still get reminiscent of the hotel when I smell mandarin/lemon/basil. The staff were very friendly and very helpful. The gold touches around the hotel make it feel extra luxurious too.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Langham, HongKong Hong Kong
Great hotel, quiet & good location
I stayed at the Langham in September last year for 5 nights. I booked in to the club rooms which are pricey but you get a lot for your money and the staff in the club room lounge really made our trip and did lots to make our stay great. The rooms are spacey with everything you could ever won't, a few small problems but were all sorted for us, though the air condition does at times work over time! Some floors are non smoking and we were first offered a cleaned smoking room but you could tell, so we asked for another room and were given a room on the next floor up which were all non smoking. The location is great but where ever you are in HK you will never be near everything. Just around the corner from the tube station, no views as the hotel is surrounded by other buildings. The pool and jacuzzi are fantastic, would not recommended the treatments as the massages were not relaxing. The food and drinks in the hotel aren't cheap but neither are they outside the hotel. The Club Room finger food which is included is great, computers to use when ever and the large drinks are worth the upgrade, which also includes breakfast. Over all a brilliant hotel and would go back again tomorrow!
Quiet, refined and well located
Adjacent to, but not in the mist of the hustle and bustle of Tsim Sha Tsui, which for me is equivalent to excellent location.
The views are poor but views definetely have a price in Hong Kong.
My stay was a pleasant one but I would advise that for the same room rate you are better off at the Langham Place Hotel in MongKok.
Worst experience ever
We had the worst ever experience in this hotel. We booked this hotel with British Airways Holidays as part of a package offer. After the long flight from London the staff could not find our booking. They sent us to the worst possible room they had, in the basement with no views. Obviously after such a long flight we didn't have the will power to complain.
Our booking could not be sorted out for the rest of our stay, another 3 days. They wanted us to pay their full rate and for us to sort it out with British Airways on our way back to the UK. We didn't agree to this. We managed to get in touch with British Airways directly (which was not easy and involved having to find an internet cafe at 11pm) who advised us not to pay. Finally after long and embarrassing discussions with the Reception staff, we managed to see a Manager, who phoned British Airways, and finally apologised for the incompetence of their staff and the agency dealing with British Airways in Hong Kong.
Thankfully we had booked in the Langham Place Hotel in Mongkok for the rest of our stay. We were a bit sceptical as it was part of the same chain. However, this was a really enjoyable experience, the hotel was brand new, excellent staff, beautiful rooms and magnificent views.
I would strongly advise against staying at the Langham Hotel in Tsimshatsui. Stay at the Langham Place instead! And if you book with British Airways make sure you contact the hotel before arriving there...
A Little too Posh with lovely rooms.
Upon entering the Hotel, I knew that the Langham had earned a great reputation in town. Perhaps because several of the "in crowd" appeared to be congregating at the bar adjacent to the entrace and in proximity to the "rather sophisticated" Concierge.
Can't knock the service, but the attitude seemed a wee bit stuffy. The overall feeling that this hotel was "reaching" for World Class status seemed to permeate the air, though I am the first to admit that the appointments were impeccable and the rooms spotless, beyond pleasing. The views were disappointing to say the least. Keep the drapes pulled and you are in heaven.
Romantic, . . . yes. Functional, . . . yes. A good deal, . . . yes. Location, . . . perfect.
The only problem was that I kept getting the feeling that I was at a Ritz and that sliding through the hotel in my jammies late at night or with my flip-flops on in the midst of the day was going to offend someone who would express great displeasure by a frown, a glance or an up-turned nose.
Actually, upon reflection, perhaps my criticism should be visited upon the guests at the time and not the hotel. Someone simply needs to cry aloud that "class cannot be purchased." I saw several Texans from Europe.
Right hotel for a number of my very close friends with their wives in tow.
Absolutely perfect for the Hong Kong first timer who does not want to rob the piggybank for a good night's sleep.
Mom would love it. "Ohhh, very nice. Are you sure this is affordable?"
"No problem, just don't open the drapes!"
However, I would return because I sleep, and don't live, at hotels. Like a Ritz with a Marriott price. A little too snazzy to be cool. But impressive nonetheless.
Hong Kong is an amazing city, and the Langham provided us with an excellent home base for all of the sites. It's on the Kowloon side of the Harbor, only a couple of blocks from the Star Ferry dock, and right near the subway that takes you to the Ladies' and Night markets. The concierges were top notch--recommending a number of great (and affordable) restaurants and also a tailor that made me 3 suits and a handful of shirt swithout putting me in the poor house. Tang Restaurant is suberb, especially the dim sum lunch, and the rooms were very comfortable. The lobby and public spaces were elegant. Overall, a great place to stay and the staff is second to none for service and courtesy.
We have just returned from spending 7 days at The Langham and were very pleased as after reading some of the reviews i was concerned about staying for 7 nights. The lobby and reception is very impressive. I have never been in lifts so quiet before its difficult to know whether you have moved or not. The rooms although not huge were adequate and everything was replenished daily. On the first two days we received fruit in the room which i had begun to look forward to but it was then discontinued. The Langham is in a perfect situation opposite an enormous shopping mall a few minutes walk from The Avenue of The Stars and The Star Ferry. Although we had intended to dine at the Tring Court we never got round to it but did have lunch in The Bostonion which is probably one of the best 3 course lunches I have ever had all for the pricely sum of HK$188 each (approx.£13) The staff in the hotel and restaurant were very efficient friendly and polite without being intrusive and certainly did not appear to be expecting tips unlike the majority of American hotel staff.I would definately reccommend this hotel for its understated luxury and its perfect situation.
OK if you don't scratch the surface...
We booked this hotel because the pictures looked great on their site, and it is a 5 star after all, so how could we go wrong? The lobby areas and the whole place look very swish, but the rooms themselves could be a bit better. The towels were clean, but a bit tired. The bathroom amenities were cheap looking and not very nice. We ordered room service, and the food was very greasy (even for HK standards!) and the china was chipped. At a glance it's a great hotel, but underneath the glittery surface, it's not very good quality.
I booked this hotel based on 5 stars on Orbitz. Hotel rooms in HK were scarce for the date I need but the Langham had rooms available. We were told on check in that we were upgraded to the "best rooms" which were on the 16th floor - elevator to the 15th floor and walk up one flight (?). The rooms were standard issue Marriott type - nothing that would make me think we were upgraded. The mattress and linens were not great quality. The people were friendly and the location was great. Paid the same price as at the Peninsula the previous night but there is no comparison.
TripAdvisor Reviews The Langham, HongKong Hong Kong
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