The Langham

Address: 83 Symonds Street, Auckland, North Island, 1010, New Zealand | 5 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 5 star hotel, located on 83 Symonds Street, Auckland, is near New Gallery, Auckland Art Gallery, City Art Gallery, and Piha Beach.
Map this hotel

Amenities

Photos of The Langham

             

          TravelPod Member ReviewsThe Langham Auckland

          Reviewed by yvrbhoy

          Smashing Place

          Reviewed Jan 5, 2015
          by (1 review) , Canada Flag of Canada

          Smashing hotel with great customer service and super facilities. A bit if a walk up Queens Street to get back, but a shuttle is provided on the 1/2 hour. Rooms had everything.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by dante98765

          Luxury!!

          Reviewed Oct 9, 2014
          by (3 reviews) Burgess Hill , United Kingdom Flag of United Kingdom

          5 star bliss. The breakfast had more options than you could possibly enjoy but the attempt was fun. The bed was so comfortable and the room decor plush. A better shower would have earned 5 stars.

          Our nice car
          Auckland, New Zealand
          Got the T-shirt!!
          Auckland, New Zealand

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by patrickwalsh

          Spent most of the day on a tour buss, but saw cool stuff

          Reviewed May 25, 2014
          by (2 reviews) , United States Flag of United States

          I kind of ruined Auckland by going to queenstown first.

          Nice enough place but more of a city venue

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by tristinhull

          Wonderful stay

          Reviewed Apr 1, 2014
          by (9 reviews) , New Zealand Flag of New Zealand

          Quite pricey but very cool a view of the sea it was so lovely the food, furniture, architecture and staff were so amazing. Had the best time

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by colenewzealand

          Best in Auckland...probably.

          Reviewed Mar 7, 2014
          by (5 reviews) , United Kingdom Flag of United Kingdom

          Early check in was easy. Staff lovely and welcoming. The whole place feels wonderful.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by variberlin

          One of the old Grand Hotels

          Reviewed Oct 31, 2013
          by (4 reviews) Berlin , Germany Flag of Germany

          After a tideous trip down drom Tokyo, this was our first night in a hotel again!

          Quite nice
          Auckland, New Zealand
          The Langham
          Auckland, New Zealand
          Blick von unserem Zimmer
          Auckland, New Zealand

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by marioz

          Lovely hotel

          Reviewed Mar 24, 2012
          by (2 reviews) Auckland , New Zealand Flag of New Zealand

          We stayed there for our honeymoon and had some wedding photos taken there. A lovely hotel. Didn't have much time to look around though as we headed off early the next morning to the airport.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews The Langham Auckland

          Excellent

          from

          Very nice hotel, clean rooms, comfy beds and lovely complimentary toiletries! A little way outside of the centre but they run a regular free shuttle service.

          Lovely

          from

          We stayed here after a very long flight from the UK and found the whole experience to be great. The food was good, especially the breakfast and the staff were calm, efficient and professional. Even though there were renovation works being carried out, we didn't really notice.

          Excellent Hotel

          from

          My husband and I stopped at the Langham on our NZ leg of an around the world trip. The hotel was excently appointed and the staff very helpful. They couldn't do enough to make your stay more enjoyable. In fact by the time we had returned home to the UK a letter from the manager was waiting for us. He thanked us for completing the customer statisfaction form, pleased to hear we had a good stay and wished us a pleasant onward journey.

          We would definetly recommend the Langham to other travellers in this part of NZ.

          Excellant Hotel

          from

          Both my husband and I have recently stayed at this hotel, now named Langham and all I can say is when can we go back?

          We cannot fault anything about this hotel, from the front of house staff to the cleaners.

          We arrived 2 days before starting a 2 week tour in NZ, and on entering the hotel after flying from Manchester, we were unable to gain access to our room because it was early and the room was not ready so we were offered facilities to freshen up.

          We were impressed with the food both for dinner and breakfast, there was a wide choice, and the rooms were superb and the best bit was when we went to our room at night the bed had been turned down with chocolates left on the pillow, its these little touches that stick in your mind, just like the shuttle bus that took you into town. We were so impressed that we immediately booked into the hotel for the last stage of our holiday in this beautiful country!

          Rude front desk clerks...

          from

          I stayed early october 2003. They lost my laundry. their business center is a joke for 9 dollars an hour. Extremely rude, unkempt women at front desk (japanese concierge had exquisite manners the other women could take a tip from her). Unable to follow thru with simple requests such as a wake up call. I felt predjuice throughout as I am asian. I had to stay another night and I requested in person the night before, as well as an email request 24 hours in advance, they claim they never received it, luckily I had a copy of email confirmation. I could go on and on, but for the price there are alot more hotels for the same rate or less that are much more convient, efficient and accomodating.

          Good rooms + restaurant, customer service could use a little work

          from

          I stayed here for the night before my wedding in a regular room, and the night of my wedding in a suite. The rooms are very pleasant and clean, and we got champagne and chocolates for free because of the wedding.

          The staff were generally helpful and very good at delivering my bouquets to the room I was dressing in. The restaurant is excellent. If you want to see Auckland city, it's a 10-15min walk to the main shopping areas, or a couple of minutes on a free bus that stops right outside.

          I only have two major complaints. Firstly, when making the booking I told them it was for 4 adults and 3 children. When we arrive they showed us to TWO rooms, each with one king sized bed. What on earth were they thinking? Luckily one adult and one child couldn't make it, so we had one adult with her two kids in one room, and me and another adult on a portable bed in the other. They even tried to charge us for the extra bed until my sister sorted them out :) Be VERY CLEAR about what you want when booking rooms, if for more than two people.

          Secondly, on returning to the hotel after the wedding, my new husband and I ordered a bottle of my favourite, expensive champagne (and were charged accordingly). When it was delivered, and after we had opened it and had some, we realised it wasn't the brand we ordered after all, but a New Zealand made one that claimed to be "in the style of", but at the same price! Complete rip off.

          Poor Noise Reduction

          from

          We stayed at the Sheraton in Auckland in 2002. It was hard to get a good night sleep, since we were literally forced to overhear the conversation that was going on all night in the room next door. Our neighbors weren't particularly loud. They talked in a moderate voice - but we could listen anyway. And of course we could hear them using the bathroom too. The management took our complaints seriously, and tried their best to help - but since this seems to be a problem of the building they couldn't do much about it. Pluses of the Sheraton are the central location and the nice recreation area.

          Spurious Photo ID Policy

          from

          On arriving at the hotel we were asked to provide photo ID for our reservation. Neither myself or partner had any, having travelled by train from within the same country we don't carry any photo ID, certainly not to book into a hotel! We were told that it was necessary due to their company policy, but when asked to provide a copy of this policy they could not. We decided to stay elsewhere, and stayed in two other hotels without the need for any ID. I have stayed in the Sheraton on 2 previous occassions without this nonsense. I will never use them again. Is this really their policy -and why?

          Never again

          from

          staff did not appear to have our interest/comfort at heart. Firstly putting us (3 people) into a room with only one bed. Our booking was for three people.They seemed totally disinterested in our situation and we were told that that was the only room left and they would have to put a mattress on the floor, which they did, but that left no room for any movement in the room. The only pleasant staff member was the guy who set up the mattress on the floor. A very unpleasant experience. On checkout my husband ask for a disount, considering the circumstances, but was told "no,because we did end up with 3 beds afterall. We left a written complaint for the Manager with the check-in staff and a few weeks later recieved a note ,signed by a check-in staff member,saying that " the manager has looked into our complaint and found that everything was handled correctly"It then went on to thank us for taking the time to write the complaint. That was our third Xmas there and our last. We stayed for 3 nights.Rob

          Good hotel, strange location!

          from

          This is quite a nice Sheraton - what you'd expect from them. However, the location is a little strange....walk out of the entrance and turn right and right again brings you onto "K" Street. Wow, walk back into the 50's! Actually, there are really interesting, funny little shops and departments stores, (all stock probably from the 50's too!) At night it comes alive a bit more, lots of bars and clubs, some heaving, some empty. As for being central, well it isn't - the main shops are a taxi ride away. But I enjoyed the experience and it's a comfortable place to stay.

          TripAdvisor Reviews The Langham Auckland

          4.50 of 5 stars Outstanding
           

          Travel Blogs from Auckland

          Hole in the Rock

          A travel blog entry by cjbishop on Mar 29, 2016

          1 comment, 14 photos

          Our tour this morning was a boat trip out of the bay to the tip of the cape to see the Hole in the Rock and if the seas cooperate we will ride through the hole. This is a very popular trip here and our boat was full but we managed to snag a couple of seats outside on the upper deck for the views, the fresh air and the sunshine. The mornings are …

          The countdown begins!

          Well, with only just over a week to go we are all getting very excited. We have all added a little bit about us to the blog so you can get to know the group a bit better. Happy reading! hi my name is Matthew Thompson , im 15 years old and in year 11. I looked forward to going to mexico 2 undersatnd the culture and what they do in every day life....

          Auckland, North Island, New Zealand ncmexicotrip
          We're Still Here

          Tuesday 10/03/09 Auckland - New Zealand (Still) Temps Air 24C I left the cyb@study at 01:00 and when I passed the Crow's Nest bar next door, which is usually quite reserved, with the only noise to be heard being the sound of the either the resident or guest band, but tonight it was in full swing, so I decided not to go for a late tipple, free o...

          Auckland, North Island, New Zealand easygeeze

          Traveler Photos The Langham Auckland

          Menu of our closing dinner
          Auckland, New Zealand
          Hotel room
          Auckland, New Zealand
          Blick von unserem Zimmer
          Auckland, New Zealand
          Our nice car
          Auckland, New Zealand
          Rob Rice, our Tour Director
          Auckland, New Zealand
          Enjoying ourselves at the closing dinner
          Auckland, New Zealand
          Quite nice
          Auckland, New Zealand
          Got the T-shirt!!
          Auckland, New Zealand
          The Langham
          Auckland, New Zealand