The Inn At The Spanish Steps- Small Luxury Hotel
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- Room service
- Pets allowed
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Historical Traveler Reviews The Inn At The Spanish Steps- Small Luxury Hotel Rome
What a great place
great place to stay. location is key - at the bottom of the steps, not the top, where you have a hike back to your hotel. staff was great. room was a little musty (the buiding is old), and noisy facing on via condotti, but its the place to stay if you like small charming personal hotels.
The Inn at Spanish Steps
In June our family of nine ranging in age from 15 to 84 spent three incredible days at The Inn at Spanish Steps. Because our elderly mother was wheelchair/walker bound we expected a difficult time in Rome but due to Francesca's assistance, our trip was fabulous. From the time of our arrival until our departure Francesca nad her very able staff treated us like family and went out of their way to make our vacation memorable. The Inn has a staff of about ten and absolutely everyone was great. Our thanks to Francesca, Dario, Sylvia and the rest for a beautiful vacation.
A Bit Overpriced
My wife and I stayed two nights in June 2004. The terrace for evening drinks is nice, but lack of dining facilities and poor breakfast offset the great location and make the Inn a bit overpriced. Not quite in the league of 5* hotel you would expect at the price, but is very clean & well-appointed.
Beautiful hotel surronded by true iltalia
i had a fabulous stay at the inn, after going to the amalfi coast we came back to rome where we stayed at a much pricier hotel and it was your typical ammerican, commercialized hotel that i didnt fly across the world to see, the inn provided culture and luxury. i had a great stay and recomend this place to anyone and everyone.
Had a fantastic stay in March thanks to Francesca and her colleagues who were very helpful. Would definitely recommend it.
Mold, mildew and attitude at the Inn
We arrived after a day of travel at 7 p.m. for a 3 night stay at the Spanish Steps. Upon entering our room, we were overwhlemed by a strong mold and mildew odor. They changed our room, however the odor was even more pervasive. Opening a closet door required respiratory protection!
They indicated that the best they could do to remedy the situation was to"spray" .
When we refused to stay, they reminded us of their cancellation policy.
They charged our credit card for two nights inspite of the fact that they were unable to provide a clean and habitable room. Sleeping in the rooms would have presented a health risk we were unwilling to take. We left.
Pricy, but nice place
I stayed here in August of 2003. The hotel staff was very friendly and helpful. However, for the price I would have expected a bit more than what I received. Water mysteriously got all over the floor almost everyday when the shower was running; the room was dimly lit, and frankly I would have expected it to be pristine and spotless, which it was not--there was a fair amount of dust in the corners of the room and places where there would be little foot-travel. Also, the lack of a true restaurant at the hotel was a bit of a drawback. All this being said, the hotel had very pretty rooms with spectacular views from the front. The location is probably one of the best in Rome.
Nice but Expensive
Great location and lovely terrace, rooms well-appointed but tiny. The "classic" room is smaller than most cruise ship cabins. The breakfast was excellent and other food good as well, plus the staff was very accommodating. However, at $1,600+ USD for four nights I would stay at the Westin instead. As for the reviewer who said they booked over the internet and were treated poorly, perhaps they failed to get written proof of a reservation.
while the hotel looked lovely on the website and is in a great location, we had many problems with our stay. we booked with a credit card by email and the phone, but when we arrived in rome at the hotel, they said the hotel was full and would not give us a room.
unbelievable, very unfriendly, but the worst part was that when we returned from our trip, they charged our credit card anyway! for a room they wouldn't give us! your credit card does not have many of the same protection from a hotel overseas as it does in the u.s., so our credit card company was insisting that we had to pay since the hotel sent them our reservation request. oddly, all employees of the hotel that we reached by phone (very expensive!) refused to help, which makes it seem like it wasn't just a one-time mistake, so i woul recommend staying elsewhere - the Hotel d'Inghletere right nearby was very nice (i may be spelling that wrong)
While the staff at the Inn was excellent and the breakfast was good as was the rooftop garden, the rooms were extremely overpriced. Rooms are listed as Classic, Superior and Deluxe. We had booked for a Superior room for $360. While nicely furnished it was so small it was clausterphobic. It also looked out onto a darkened courtyard. We had to switch to a Deluxe room because the Superior one was so small and that cost $450 plus tax. The Deluxe room looked out onto Via Condotti, was somewhat larger than the Supeerior room but was definitely not worth $450 plus tax. Because we were staying for several days in Rome and would have lost several hundred dollars if we'd switched hotels we were stuck. Definitely wouldn't go back to the Inn at the Spanish Steps.
Hotels on Via Sistina are equally close to Spanish Step, are very nice and aren't as expensive as the above. (Incidentally, with what the US dollar is worth today in 2003, compared to the euro, that Deluxe room cost us $600 a night!)
TripAdvisor Reviews The Inn At The Spanish Steps- Small Luxury Hotel Rome
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