The Gritti Palace
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How has this hotel rated in the past?
TravelPod Member ReviewsThe Gritti Palace Venice
HORRIBLE service when you get it, rude staff, and they charged us 375 euros to have a roll away brought in when the Starwood website states that children can sleep in the room (a suite in our case) for free with existing bedding. This came on the heels of them trying to force us to pay for a second room! The cost for services rendered are NOT worth it. I would recommend staying elsewhere where guests are valued and welcomed, not scolded and treated,poorly! This was the worst hotel we stayed at during our month in Europe!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Gritti Palace Venice
I write this review in support of the Gritti that seems to be getting undeservedly bad reviews! Tommorrow I leave for my 6th stay at the Gritti. I have had only good experiences at the Gritti, including meals when not staying there. The food is excellent, the staff are perfect and the whole hotel is charming. It is an old palace, it does not have duvets, it has fabulous bathrooms and wonderfully large beds and it is very typically Venetian, in a wonderful location. It is a perfect location - go there in the winter for the food and a walk in the lovely Venetian colours in the evening. Go in the summer and you are met by private launch at the airport and share the facilities of the other 2 hotels on the Lido plus the Europa Regina. No it is not cheap but this is Europe and in comparison to other hotels of a simlar standard and location it is incredibly good value. I travel frequently and the Gritti is like coming home and the staff always know you!
Hotels fall along a spectrum: 10/10 are those which you find such a fantastic experience and which, irrespective of cost, represent such good value-for-money, that you want to rush around all your friends and acquaintances spreading the word. The 1/10 hotels are those where the experience is so poor and/or you were fleeced to such an extent that you want to do the opposite. Rarely, there are hotels with 0/10 where you were so incensed by the experience that you want to tell the world and you're prepared to spend time typing a detailed rebuttal of some of the hyperbole written about that hotel.
Our experience at the Gritti (following many good experiences with 5 star hotels) involved us staying in two rooms - the first was a large, impressive suite on the 4th floor - very impressive, however, we were appalled by the linen and wool bedcoverings which were unbelievably uncomfortable!!! The staff looked at us in bewilderment when we requested soft cotton duvets, but they did acquiese in the end with egyptian cotton. Although the service was more accommodating than the general Venice treatment, the next room we were moved to on the third floor was appalling. We could not believe this sparse, cold and unimpressive room with the cockroach in the bathtub was a 5 star.....noisy, uninviting...all in all, the building itself is old and contains some impressive antiques and beatiful features, and the location is great, we would not return.
That s Venice
My girflriend and I spent a week end in Venice and I must say that the Gritti Palace is definitely what you would expect from the old Venice, opulent common rooms, high ceilings cheesy furniture and a great location along the Grand Canal. This makes you really feel you are in Venice The staff was efficient and quite helpful.
It was really fantastic to have breakfast on the terrace overlooking the Grand Canal although for the quality of the food which was really standard , 50 EUR seems definitely overpriced.
For dinner go to La Terraza of the hotel Danieli, the best view in Venice, although overpriced as well (35 EUR for tomato and mozarella cheese is a bit ridiculous).
BUT the location, the view and the so Venice atmosphere are definitely worth it!
Definitely NOT Worth the Price
Stayed here in January for two nights. Hotel was not full but we were never offered upgrade even though we are both Starwood Gold members.
Stayed in a non-smoking room on first floor which was in a word, basic - looked like it had been stripped. Definitely not luxurious or ornate.
Bathroom was satisfactory. Concierge was overbearing, did not make any effort to be helpful. Extremely disappointed. Will never stay here again. For the price, there are plenty of other luxury hotels in Venice.
Nice but too expensive?
We stayed here 2 nights in August. It is a lovely old historic hotel, but very expensive at 400 euros per night for a very small (but nicely furnished) room. Breakfast is NOT included and costs 50 euros EACH!
Suggest the Hotel Ala which is practically next door and half the cost.
You can still eat at the Gritti and see the boats - the Gritti rooms don't have canal views anyway
My husband took me to the Hotel Gritti to celebrate my 40th birthday.
Expensive but a real experience
We stayed here in March 2001 and paid just under $300 per night for our room, which was an Internet special.
The rooms were very nice, and the hotel staff was curteous as well. A drink on the dock area overlooking the Grand Canal is to be savored.
We're staying somewhere a little more affordable on our next Venice trip, but our stay at the Gritti Palace will always be remembered, and eventually repeated, we hope.
Not worth it
This is a very good example of a hotel living on his name . This hotel is really old, I mean old... even the carpets of the more than ordinary rooms ( I visit 4 of them ) were old . Although I was not paying anything if you could chose , take anothe hotel. The location is magnificent ( perhaps the only good about this hotel together with the housekeeping) .
A lot more could be done regarding the rooms ....
for me was quite a deception. Room 138 was nice but very small.
The Gritti is expensive, there's no doubt. (I didn't pay as I used Starwood reward points, which may cloud my view.) This is because it is a big old (ie expensive upkeep) building with only 93 rooms. However, money aside, this is a nice place. The room decor (traditional venetian style - think aristocratic English with a twist) is certainly novel although not for fans of minimalism. Bathrooms are modern marble. Rooms are of average size and only a few have any sort of view. However, the public areas are copious and wonderfully decorated, as is the bar and restaurant terrace overlooking the Grand Canal where you could happily sit for hours watching the world go by. The staff are also charming and helpful. The best feature, however, is the hourly free motor boat service connecting the Gritti (and the Europa and Danieli) to the Lido hotels, where you are free to use their pools and beaches and charge food and drink to your Gritti room. Worst point - Euro 48 for buffet breakfast!!