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Historical Traveler Reviews The Dunloe Killarney
Definitely not 5 star - someone should take away 2 stars
Attended a wedding in the Dunloe Castle in June - fab wedding, great time and actually the food was not bad at all except for the afters food which was an insult....soggy sandwiches you wouldn't find at a child's party. Anyway, I think that this hotel does not deserve 5 stars because:
a. there are no tea/coffee making facilities in the room
b. there is no mini bar
c. the staff are untrained (friendly but untrained)
e. the rooms are plain and boring - there is no luxury at all about them
The views are amazing and the gardens are lovely too, but the hotel itself is definitely NOT worth the 200 euro it cost to stay her. The Merrion in Dublin and Mt Juliet in Kilkenny are 5 star hotels. Try the Europa in Killarney, it looked nicer.
Okay but out of the way
The Dunloe Castle Hotel is a "modern" hotel on the grounds of an old castle. It offers lovely gardens and beautiful, bucolic vistas but the hotel itself is unremarkable and not within an easy drive to much of anything. I stayed there for one night in the second week of May, 2006. My room was clean and spacious and the bathroom was immaculate. The public areas of the hotel display an odd mix of styles and themes (Art Deco, Tiffany, 70's disco). The food in the restaurant was unremarkable and the service was just okay. I wouldn't run back but I also wouldn't avoid it. The best thing is the view and the grounds, the rest is ho-hum.
Biggest let down ever.
I was at the dunloe recently for a wedding and i was expecting great things being from killarney and having heard a lot about the great dunloe hotel.Well I was impressed by the grounds and the building itself but the standard of service in the hotel for the wedding was nothing short of abysmal.Soup was horrible dessert very plain and the cheese was just thrown down in front of people without anything to eat it with.Why bother putting it out at all.All the other bits that go with a wedding were fine but not the 5 star excellence I was expecting.
Definitely NOT a 5 star hotel
After a long drive from Dublin I was really looking forward to my stay at this hotel. I arrived, lugging a heavy suitcase and various other bags (I am a woman!) and was totally ignored by the concierge/porter who was busy taking photos of other guests. I would have been so grateful if he'd even said to wait a minute and he'd assist me but I was left to haul everything myself up the steps and into reception. I checked in and was brought to a room that smelled of glue (was it a smoking room when I'd requested non-smoking?). I was told no. I decided I'd check out the mini bar and was surprised to see it only contained two small bottles of mineral water. On ringing reception I was informed that this was not a mini bar but a fridge for guests to store items in should they so wish. I said I found this very strange. I then decided that I'd have a cup of tea instead..but there were no tea/coffee facilities in the room. Reception advised me that there are no such facilities in any of the rooms and I'd have to contact room service for a cup of tea. I did this and twenty minutes later my cup of tea arrived, cost euro 3.50, plus euro 2.00 tip for unfortunate person delivering tea throughout hotel.
Needless to say there was no fluffy robe and slippers either but as I might be nit picking now I will forgive them that..Next stop was the leisure centre where there were dirty towels all over the ladies changing room and no light in the toilet. I decided to have a sauna and was disgusted to see a metal waste paper basket underneath one of the showers. It was rusted and looked like it contained the remnants of cigarette butts but I didn't look close enough to see for sure.
That night I slept badly owing to the lack of airconditioning in the room and the fact that you had to open the double doors (which led onto a balcony) to get any air, because there were no windows.
The next day I decided to buy myself a bottle of wine and have it in the room that night. Unfortunately when I rang room service to request a bottle opener I was informed by a snooty individual that 'he didn't think he had one'. I told him I was sure he'd find one somewhere in the hotel and half an hour later one was brought to my room.
On checking out I was not asked if I'd enjoyed my stay and again was left to carry my own bags out. I handed the receptionist my customer comment card, complete with room number etc and waited to see if the hotel would contact me. Six weeks later they haven't done so. I am not surprised. This is NOT a five star hotel in any sense of the word.
My wife and I and 15 year old son stayed at this hotel for 6 nights. The family room was superb, extremely spacious with 2 seperate bed areas and 2 bathrooms. We had a fantastic view fo the Gap of Dunloe from our room. The hotel staff were very helpful and polite and the restaurant staff exceptional. The food was fantastic and all with a superb view. Set in a quiet, peaceful location the hotel was everything that we look for and would highly recommend to anyone.
Watch out for wedding receptions.....
We had selected the Hotel Castle Dunloe for it's location in the Gap of Dunloe and proximity to the Ring of Kerry. The hotel did deliver in providing for a beautiful setting, a very spacious room and excellent service.
Our only negative comment has to do with the noise level. We unfortunately booked into the hotel on a weekend when it was hosting a wedding reception. The music, which was very loud, played until 2 a.m. in the morning. That's great if you are a guest of the wedding, but not so good for those hotel guests that are there to get some sleep. The festivities and noise continued to 4 a.m. in the morning. The music and noise carried throughout the hotel..and didn't seem to matter that all our windows were closed (which we would have preferred to stay open due to the heat and stuffiness of the room).
As a result, we did not get much sleep that evening and pretty much scrapped our one day for the Ring of Kerry....a major disappointment needless to say.
If we had known that there was going to be a wedding, we likely would have booked elsewhere. So if you are planning to stay there, check first if there are going to be any large functions and make you choice accordingly.
Beautiful but very quiet
We stayed in the hotel for four nights recently and could not fault the beautiful decor, furniture and wonderful gardens surrounding the hotel. Our room was very comfortable however the lack of air conditioning was a huge problem given the exceptionally high temperatures during our stay. (Probably not a worry for the majority of the year in this part of Ireland) Another worry was the sight of an ashtray in our room. We had asked for a non smoking room but were informed that all rooms were the same and no policy applied to smoking. The location (8KM) from Killarney means that you will always need a car to get around.
A tranquil , relaxing place
The grounds and views of the gap of dunloe from this hotel are fabulous. The family room was very spacious and clean. The staff were very courteous and attentive to our 10month old baby. Anything we asked for they provided.
The breakfast was excellent and the view from the breakfast dining room was spectacular.
As a person with a busy lifestyle I felt the ambiance of the hotel very relaxing and tranquil - I am definitely going back with my family there.
This hotel really deserves a five star rating. Our room was very large with two balconies that had views of the Gap of Dunloe. The gardens and castle ruins on the property are a treat. The restaurant and pub were very good and the service was wonderful. This hotel will not disappoint.
Excellent weekend away
This was one of the best weekends we had away. The hotel is worth its 5 stars. It has numourous facilities and the staff there are lovely. The rooms are very spacious and we had a lovely view from ours. I would recommand this hotel to anyone who is looking for a relaxing adn enjoyable weekend
TripAdvisor Reviews The Dunloe Killarney
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