The Dawson Hotel & Spa
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Historical Traveler Reviews The Dawson Hotel & Spa Dublin
Great location, lovely staff BUT...
just not the luxury hotel I expected to waste my hard earned cash on.
No lobby, no atomosphere and check out your room first.
My husband, bless him, was treating me to a special anniversary night away and I felt disappointed for him, so let down. Staff are lovely but I had a bad feeling when hubby was checking in and I went to visit the ladies. Drinks from the previous night were still sitting at the side of wash-hand basins and place looked dirty. Ok it was 9am in the morning. Didn't get to see our room until 6pm later that day as we went straight out to enjoy the city. In spite of being told our bags were in our room, they were not and had to be tracked down. And what a room. Parisian bedspreads that had seen better days, chipped shabby furniture, solitary bottle of Becks trying its best to look 'cool' in the mini-bar and no room service menu. No tea and coffee making facilities in room because I'm told by a globe-trotting friend that people who stay in 'luxury' hotels do not make their own. After dinner in nearby restaurant you fight your way through a packed bar of 18-30s to get to the room lifts. And you get to breakfast in that very same bar next morning. No thanks. Did voice our disappointment next morning and were told they'd get back to us and look after us very well next time. NO THANKS - that's what we thought we were paying for the first time. Still waiting to hear back. Look it obviously wasn't what we expected but it is very central, has some great shops,cafes and restaurants nearby and some very nice hotels too. It's time it was refurbished and brought back to the standard expected of La Stampa brand.
I'm off to the west of Ireland next week so let's hope I do better there!!
Could do better
I also agree this hotel was a little on the tired side. Things just did not seem as pristine as they could have been. We also had a problem with hot water coming from the shower, although bizarrly enough the bath tap water was wonderfully hot!!! The mini bar was left empty, and we had to ring twice for someone to bring a bottle of still water (they brought us TWO bottles of sparkling - charging us for both) At breakfast my boyfriend found the cooked breakfast too greasy, and I had to ask and then wait for a glass of orange juice because the jugs on the breakfast table were all empty. However on a positive note the beds were gloriously comfortable, and decor very luxurios. Location was fantastic, and the adjoining bar was very relaxing with low lighting and high heavy oak tables. Nice hotel which has unfortunately allowed standards to slip.
Could be great - but is not now
This hotel has the perfect location in Dublin, and has a nice sense of style. No substance, however. It feels "used" - loose tiles in the bathroom, moldy shower curtain, broken window handle. There could be a nice ambiance despite the fact that there is no lobby area (there was salsa dancing in the restaurant area on our last night), but it just doesn't come together. Service is not great - friendly, but non-effective.
OK, Expected More From A 4*
My boyfriend and I visited this hotel in April. I was fairly happy with the hotel; however read the following;
Bathroom :- There was no hot water at night time only in the morning. Tried having a shower at 7pm before dinner and ran the shower for 10 mins and it was still freezing. Complimentary shower and bath gel. New towels on the 2nd day. Bed made.etc.
Room:- Bed Lovely and comfy!
View:- Had a view of a crane doing work at the side of the hotel. Workmen regularly walked past our window had to close curtains which made room dark.
Breakfast:- Very poor.
Staff:- Porter carried our bags to room and seemed very nice. One man seemed to do all the work, he was the porter, answering phones, served breakfast, vacumed the floor, brought hair dryer to the room, etc... Unless he had an identical twin he worked 24/7!
Location:- Excellent, close to the shops and st steven's green. Did have to walk a fair distance to find a chinese restaurant though.
Car Parking:- The reception had told me that they had no facilities. Stayed at Dawson St Carpark around the corner. Was freting at how much it would cost for two nights - paniced when we realised it would be about 60-70 euro! ridulous. However the same man we saw when we left the car was there when we left and i managed to talk him into giving us discount because we are 'poor students'!
He told us the reason they do not do discounts with la stampa anymore is because they got fed up with the hotel not paying their bills, so they want nothing to do with them anymore. He does discount with a hotel around the corner and he made us pretend we stayed there to get the discount (very fun stuff!)
Check out:- I took ill on our 2nd day and wanted to go home the following morning early, however when i gave them my debit card to pay the machine broke and wouldnt take my card even though i had used it the previous day several times. This was very annoying as the receptionist had to go through a long process of phoning the back to get a security number to type into the machine. This wasted 45mins!
Overall this was an ok stay I expected more of a four star and will not be forking out that amount of money again when i could've received better from a 3 star!
Going down hill fast
My company used this hotel when I stayed in Dublin some time ago. Back then it was quite good and I was impressed. I stayed here twice here in teh past few months and I must say, what a disapointment.
First off they wanted 160 euro a room, mid week. I said I used to stay here at 100 and without an challenge at all they said OK, try it !
They have no car parking facility so to park the car in the near by Dawson Car park from 17:00 until 08:30 costs over 20 euro. They used to give parking vouchers for this but have ceased the practice.
There are alot of stairs and not for the faint hearted. Do not stay on the right hand side of the hotel, avoid all rooms with an uneven number. The hotel is right above one of Dublins disco bars and next door to Dublins biggest pub, stays open until near three at weekends. You can hear every beat of every dance tune. The air conditioner units for these place are also right outside the wondows so you can hear that when the music stops.
The beds are nice and big, but they used to give you extras like dressing gowns and the mini bars were stocked. Now the mini bars are empty and dressing gowns gone. You will also notice items coming off in your hands !
It is a pity as the restaurant is quite good, there are better in Dublin, and teh location is excellent.
There is a huge staff shortage, or it appears. If you ring for an iron or hair dryer it's the receptionist who brings it to you and you can wait for up to an hour !!....also check that they work - they have a tendency not to and then you wait another hour ! Breakfast is adequate.
Overall, if it wasn't for the location I would never stay here. If you want a good nights sleep, make sure you join the revellers and stay out very late and have a few night caps to ensure you sleep. Then you won't have any difficulties. Very average, not worth more that 100 (very max)/room (two people) and make sure that includes breakfast.
Saying all that I must have stayed there 30 times over the past 5 years, but in the last year only twice as my usual hotels were booked out..last resort.
We read a lot about the hotel on the internet and found it quite interesting.
I think that the reception area needs some improvement in line with the keeping of the rest of the hotel. Rooms were great with lovely velvet bed covers and very comfy duvets. Bathrooms were very smart. However, lots of stairs to climb which is not so good for anyone who is not that active. La Stampa Brasserie was stunning and such a welcome surprise as the decor was stunning. Food was very good and the waiting staff could not do enough for you. Breakfasts were adequate - The Mandala Spa was truly amazing and the Thai staff were a pleasure to deal with. Luxury at its best.
Great Staff, Location and Food! A/C needs work!
Myself and My Wife stayed in La Stampa on the 13th December for one night and had a meal in the La Stampa Brasserie.
Firstly, the Hotel is perfectly located in the centre of Dublin, just off St. Stephen's Green and Grafton St (Main Shopping Street south of the river)
The hotel is beautifully decorated from the outside. We were met at reception by extremely friendly and helpful staff who took our bags and directed us to the nearby complimentary overnight car park.
The inside of the hotel is spotlessly clean, however it does not have a lift and the wall paper in the corridors could really do with being changed...its very new but the colour is dreadful!
The rooms are very nice, comfortable bed, beautiful marble bathroom but the air conditioning doesn't seem to work as it should so the room can become quite warm. Im sure it would have been fixed if we asked as the staff couldn't do enough to help
We had a meal at the wonderful La Stampa Brasserie, the waiters are excellent, ambience superb and the food is devine. Its quite expensive but definetly worth it!
Breakfast was fine, cold buffet and then a choice of warm breakfasts
I would definetly recommend this hotel and restaurant. We stayed on a Monday night so i dont know if there would be a lot of noise from the club at the weekend. I would also encourage management to change the colour of the wallpaper in the halls! Staff were excellent and couldn't do enough for us! Food was superb if a little pricey.
Disappointed with La Stampa Hotel
We were very disappointed with La Stampa Hotel. Although the outside is beautiful and associated with wonderful restaurants, and is centrally located in a very vibrant part of town, the rooms do not live up to what is expected and what we paid. The pictures on the web site are not representative of what we got. The hall ways are dark and dreary, there is no elevator, the air conditioner did not work well, in 2 different rooms. There was no soap in our room when we checked in, a light bulb was burned out and the carpets looked stained and old.Breakfast was included with the room and was wonderful. The other restaurants associated with the hotel were expensive but delicious as well.
With that said, the people who worked there were as nice as could be and tried to do anything to make us happy. When they didn't have an electrical adaptor they went out and bought one. when they didn't have cream cheese, they ran next door to the bagel store and got some for us! Unfortnately, the physical part of the hotel was certainly not what i would call luxurious.
Stayed in La Stampa Hotel for a few days over the summer. The rate was advertised as 200 euro but I asked for their best rate and with out anything further they gave me the room for 120 euro/night !
The room is very nice with a big marble bathroom. In the minibar I noticed that several of the drinks had been opened and put back in !
The air conditioner did not work, so had to call the desk and teh porter with the aid of a "key" turned it on. I had to go through this routine every day when I returned.
Be warned, the hotel is located over one disco bar and beside two others. Towards the weekend these bars play mucis until near 03:00, and believe me you can hear almost every beat. Ask for a room on the second floor, on the left hand side (even numbers I think), do not stay on the first floor on the right side, you will not sleep a wink. Also the air conditioning units are located outside the first floor windows on the right. It was hell on that floor !!
The restaurant down stairs in quite good, if expensive, don't go to the Thai, it's over priced and not very good. Breakfast in the hotel is however very good with a nice, if unusual hot breakfast menu.
Over all, it's central Dublin (trendy part of town), if you don't mind the noise or plan to be in by 03:00 you'll have no problems. The rooms are big and comfortable, just make sure the air conditioning is working. Not worth anything more that 120/night though.
Room for improvement
This hotel is in a great location and has very helpful staff. The rooms are a good size with minimal fuss comfy beds and lovely marble bathrooms. I think this hotel is quite new and is experiencing a few teething problems: no bin or soap in room and the air conditioning kept breaking. The rooms on the first floor are also above the hotel's very popular bar and the noise from this kept me awake on first night. After complaining about this the management could not do enough for us and we changed room and received a complimentary bottle of wine. They said that the noise is monitored and that this should not have happened. The hotel does not appear to have a lift and there are loads of stairs which was hard going. The bar and restaurants are excellent if a little pricey.
TripAdvisor Reviews The Dawson Hotel & Spa Dublin
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