Teton Mountain Lodge & Spa Teton Village

My husband and I stayed at the Lodge for three nights on business. We arrived at the hotel and attempted to check in but the front desk was empty. I could hear voices from a back office and knocked on the door to no avail. I wondered around the lobby looking for someone even the gift shop was empty. I found a house phone in the lobby an dialed "0" thinking it would ring to the front desk and it did but no one came to answer. I let it ring so long that a message came on saying no one was available to take my call! Finally the employee returned from his smoke break and checked me in. But after waiting fifteen minutes. If you went into the kitchen you could usually find someone to seat you, the food at the Cascade restaurant as well as the bar was great! But the service again was terrible. We were frequently told by staff that it was their first or second day on the job and no one else was to be found. If they won't invest in the properly trained staff needed to run the resort they should at least buy a few bells an place them in conveinent places so that maybe, someday, you could get the help or service you need.

My husband and I really liked this place, but felt it was a little expensive for what you got.

On the plus side, the room was very nice with Starbucks coffee (yum!) packets every day plus a fridge. The room was sort of cramped though. At Yellowstone Snow Lodge ($25 cheaper), the room was significantly larger.

The highlight for us was the cozy fireplace where we would read and write postcards at night. It was a real fireplace, not a gas fireplace.

The hotel restaurant was not bad but pricey also. Try the Teton Toast for breakfast, it is awesome.

They also cheaped out on the Internet access. You buy, for instance, a $5 card for 15 minutes. Give me a break. At the Super8 where we stayed the night before we flew back, there were 2 PCs set up for free. OK, if I had a laptop with Bluetooth, I could have probably used the wireless in the lobby, but still...

Despite that, we would consider coming back because it was comfortable and cozy. However, would probably try to get a discount somehow.

We stayed at this hotel in August 2004 and loved it. The rooms are beautifully decorated with upscale furnishings in the kitchen and bath. Ask for a room facing the mtn as opposed to the back of the Best Western. We wished we had stayed here for the remainder of our vacation instead of moving into the town of Jackson Hole which was only about 20 mins away.

We spent a full week at the Teton Mountain Lodge and found the staff and accomodation to be very solid. We checked in on Sunday afternoon and were put into a lodge room with two full sized beds. After a bit of back and forth with the front desk, we were finally moved to a lodge room with a king sized bed (the next day). Be sure to get a mountain view room, on as high a floor as possible. After that, Chris, the concierge, was extremely helpful/knowledgable with activities and reservations. The outdoor pool was a big hit with us, late afternoon sun and swim was very relaxing. We highly reccomend a 1/2 day horeseback ride with Jackson Country Outfitters - we had a private ride with Steve, the owner, who was fantastic! We took the Jenny Lake evening boat cruise (1 hr) with Doug, and highly recommend that as well! The rodeo was also an inexpensive and fun evening activity. Only had breakfast at Cascade (the hotel restaurant), and thought it was very average. For dinner, the Mangy Moose was a pleasant surprise, and in Jackson, the Old Yellowstone Garage, Rendez Vous Bistro, and the steakhouse downstairs from the Cowboy Bar were all HOME RUNs! Be sure to rent a car! Overall, we are extremely pleased with our stay, other than the initial room situation, we found NO flaws with the lodge or the staff.

My family just returned from a week-long stay atTeton Mt. Lodge. We stayed 4/3/04 - 4/10/04 in asingle bedroom suite. Everything here is quality.I can't believe anyone could complain about TetonMt. Lodge. If your looking for peace and quiet withluxury, stay here.

My husband and I stayed at the Teton Mtn Lodge in January 2004.

Compared to other hotel rates in the resort, Teton Mtn Lodge is by far the best deal for the hotel. The hotel far surpassed my expectations, clean, friendly and well-decorated. A nice easy walk to lifts and other dining options in the village. We left after week to continue our vacation elsewhere, but cancelled that part and returned to the Lodge for another three nights...it was that good! Some might complain about the valley view facing the best western, but our valley room was at the end and didn't face the hotel all that much, plus it didn't matter since we spent all our time on the mountain.

Though the room was nice, and bath very large, we paid a premium for a valley view room with a balcony, which turned out to be looking directly at the Best Western roof. True we were facing the valley but you could not see it since the Best Western was between the valley & our room. Additioanlly, room service mixed up our order, then the tray was not removed for over 24 hours, and maid service ignored "privacy please" sign. Also, majority of staff appeared to be newly hired as they were inexperienced & uninformed. My recommendation would be to stay at the Four Seasons. Yes you will pay a little more but you will actually get the view you payed for, not to mention more options in terms of restaurants, lounges, etc.

Our room a one bedroom suite was very nice except for the blanket which was one of those rubber feeling ones everything else was great. The spa don't bother go to Snake river lodges spa. The food was okay but not great. Great for a family stay.

Our family of five thoroughly enjoyed a week in Jackson and the Teton Mountain Lodge and its staff served as the foundation of an excellent vacation. We loved our "one-bedroom loft" (1,000 sq feet, 3 baths and 3 televisions). From the reservations specialist to the concierge, wonderful suggestions abounded. And even when we had a disappointing meal in the restaurant, the GM swiftly made things right!

Teton Mountain Lodge is a wonderful place. Just opened in 2002, this beautiful lodge is located just west of the town of Jackson in Teton Village. Slopeside during ski months and less than 1 mile away from Teton National Park during summer months.A beautiful lodge, reasonably priced for the Jackson area, with impeccable service and all the creature comforts for individuals or families.I was most impressed with the design, incredible feel of high quality furniture and appointments.