How has this hotel rated in the past?
- Meeting rooms/conference facilities
- Shuttle bus service
- High-speed internet in room
- Concierge desk
- Room service
- Banquet room
Historical Traveler Reviews Terracaribe Hotel Cancun
Just one problem..
Location is probably the only problem with this hotel: you keep having to take bus or taxi to get to the centre or the beaches further away. I think I was in the bus well over half an hour today (with traffic going back into town from Zona Hotelera, the beach area - yes there are traffic jams in Cancun). You get tired of the bus and taxi thing after a couple of days, especially when you are tired or wet, in town, and want to get back quick.. You need the R1 bus, as some have written here, but not all of them take you back to the hotel (you need the one that displays Puerto Juares on the front. It turns into Lopez Portillo, the hotel's street).
That said, the hotel is bright, very clean and airy: generally very pleasnt. The staff are courteous and friendly, and there is a homely/welcoming feel to the place. The rooms are good, the bathroom is very good, and as I say, everything is super-clean.. there is a TV with lots of channels. I'd say this is a good place for a couple of days, but if you have a week's holiday, say, and want to enjoy Cancun as a beach resort, I donīt know if you would be entirely happy with this. It is cheaper than most beach-zone hotels, if you get a good deal..
Really liked the Terracaribe
The Terracaribe on Lopez Portillo street is a boutique -- a small, very modern looking, bright and cheerful hotel, but still with the "Spanish tiles" look. It is immaculate, and the staff is exceedingly friendly, cooperative and helpful if not always totally knowledgeable. Due to our bargain package deal, our room was a small one, but perfectly adequate for our needs, being still bigger than a small American motel room. We enjoyed our time reading and relaxing there and on the terrasse downstairs. The York airconditioner worked too well in that it was difficult to adjust to get the room cool, but not cold. One of the best features is a very good restaurant. The breakfast buffet is so good with scrambled eggs with ham, potatoes, fruit, etc, locals come regularly, but they are "mexican style" with dishes different to the American palate We also enjoyed our other meals there. Most American guests seem to take taxis everywhere, but my wife and I enjoyed taking the bus just across the street to both downtown and "the hotel zone", which is easy enough to do. The same R1 bus in the other direction takes you about a mile down to Puerto Juarez for the inexpensive ferry to Isla Mujeres. We went for the ruins and did not expect to take to either Cancun itself or to "the strip," but we enjoyed both for what they are, and we really enjoyed Isla Mujeres, renting a golf cart for a day of snorkeling and play. One is barraged by offers from the moment one gets off the plane - the "information agents" even in the airport actually being only front men for the hotel deals. Don't take any of them. The hotel can arrange tours with the Grey Line for the going rate (for gringos). If you are adventurous, take the R1 downtown to either the bus station or a local travel agent and see what deals you can make on your own! During the day, we felt quite safe to walk from the hotel downtown. Our favorite restaurants downtown were the Parilla (the camerones a la gamba!) and the 100% Natural Restaurant.
A terrific value
The Terracaribe is located in Ciudad Cancun, the place where folks who WORK at the big resorts live. It is sparklingly clean, and the staff is wonderful. The rooms are large and rather spare, but there is cable TV (some in English, and even a German channel) and a free internet station in the lobby. There is free bottled water in each room, and soap/shampoo in the shower. The staff have good English (some born in the US) and the restaurant offers a generous breakfast.
Some on Tripadvisor have commented on the neighborhood. It's like this: Working people live here, and their houses are made out of cinder block and some lots are weedy. The surrounding stores run to gas stations, lunch counters, and even a medical lab: it's not a slum, but it is not groomed resort-style. It might seem a scary surprise when you first land, but the streets are safe and it is an easy cab or car ride to down town or the resorts. Look around the corner to Avenida Bonampak to see how the gentrification process is almost here, too. You might be sad to see this lively Mexican place get more homogenized.
We used the hotel as a first and last night stop on a Yucatan trip, and it cost $76 for a double with two king beds. Breakfast was not included, but ran to about $5 per person in buffet style. Comfortable, good quality, and great value.
A practical solution for some travelers
TerraCaribe is a great place to spend a night on your way into or out of the Yucatan Peninsula. We stayed there the night before leaving. We'd been staying down the coast, and just wanted a modest place downtown for our last night before transferring to the airport. TerraCaribe fit the bill.
Rooms were basic but clean. The hotel has a good buffet breakfast and a fully-stocked bar. (There's also a pool, but we didn't use it, so no comment there.) Staff was very friendly and helpful.
The hotel was a little more removed from downtown than other hotels you might find (e.g. Margaritas). This amounted to maybe an extra dollar in cab fare to and from the main drag. A more enterprising person could have found a bus pretty easily, I'm sure. Consider taking the hotel shuttle to the airport. It cost just $1-2 more than a cab, and was much cleaner, roomier and more convenient.
I would definitely return again in similar circumstances, but I don't think it would be a very fun place to stay for more than one night as a base for visiting Cancun.
Ideal for Families
My family of 5 and 2 grandparents stayed in 3 rooms at the Terracaribe 12-25-05 for 1 week. We came down to see the ruins and travel the area. The rooms and public areas are very clean. About 1/10 of the staff speak fluent english, the remaining know some. They have an excellant daily breakfast buffet and menu service. Almost every morning from 10 to 15 Cancun policemen ate breakfast there. We always felt very safe. It sits on the corner of Mex 180 [Highway to Chichen Itza] & Bonampak [main bay-front street]; ideal for getting out of town to visit the Mayan ruins. They have a nice pool, a nice small bar, and the resturant is open 3 meals a day [we only ate breakfasts]. They will do your laundry for a small fee. There is a nice beach about one mile away. A short drive to downtown with resturants and shopping. It felt like a Hampton Inn, Mexican style. This is not a party motel. It is a clean nice place to get a good night sleep; with very friendly and 'locally knowledgable' employees who are willing to help out gringos on language, travel, and resturant tips. I would definitely stay here again.
It was my first time in Cancun, and everyone goes to the hotel district at the beach. The prices were very hight this year so I decided to choose this hotel in down town.
I loved it. it is a great, nice, super clean hotel.
All the people that work there are wonderful and you are not in an all inclusive hotel where the food is the same everyday. You can go out and eat out, which is not expensive in Cancun. Only the hotel area (for turists is expensive) From my hotel to the beach was five minutes (to the closest one)
They also had a restaurant and bar... very good as well.
They will also allow you to get your own beer or food and bring it to the room, as long as y ou are not getting trashed on the patio or commong areas... they will allow you to do pretty much any thing you want.
Free internet and lovely pool.
My favorite in Cancun Centro
I am an American living an hour south of Cancun, but I frequently go there for appointments or social reasons. I have finally found the perfect hotel there at a reasonable price! Having stayed at the Terracaribe numerous times now, I feel qualified to review it entirely favorably. The hotel is spotlessly clean, with frosty AC when needed, a wide cable TV selection, a good internet connection, a peaceful pool, and an always pleasant staff. I have to conclude that the earlier reviewer had no idea that he wasn't staying in the hotel zone when he booked the Terracaribe - it is not a vacation destination for the Spring Breaker or the Hotel Zone client. As for beggars and homeless? C'mon! I don't think so! You won't see how anyone lives here because this is a - very safe - commercial area (except of course for those whose homes are above or behind their businesses). I not only have enjoyed meals in the hotel itself but have been a frequent customer of the wonderful gentleman serving Comida Corrida across the street. Cancun Centro is much more pleasant than the streets of most major cities and this person must obviously have led a somewhat sheltered existence. I highly recommend Terra Caribe for a peaceful stay in Cancun.
Not the ideal choice for tourists in Cancun
Well off the beaten tourist path, be ready to be exposed to beggars, the homeless and ill - and an eye-opening view of the dramatic difference in how the working class vs. elite live in Cancun.
The hotel is quite adequate, but, as in all real estate deals, the key factor is location, location, location. And this is not the location for tourists !
The hotel is immaculately clean, spartan, staffed with courteous and genuinely helpful and caring people. It is simply not in the right place ! Any money you save by paying this low rate will be spent time and again on cab fare and buses to escape the area.
The stench of raw sewage permeates this area, and to eat any food from vendors nearby the hotel would be a giant leap of faith in sanitation.
My best opinion is to spend a little more money and stay in a more tourist - centered area.
Loved the Terracaribe!
We booked our trip to Cancun 4 days before leaving. Since the hotel was newly refurbished, I had only been able to read two small reviews on this hotel prior to booking. I had also checked out the information and pictures on the Expedia website.
This is listed as a 2.5 star hotel but I can assure you that the service and cleanliness of this hotel is closer to a 5 star! I was also happy with the security of both at the rooms and the entrance.
It is not in the hotel zone so it is great if you want to see more than just the resorts and clubs. The hotel zone is easily accessible by taxi our local bus.
We had booked a Superior room to get the extra space which was a good idea. Upon our arrival, everything looked just like what I had seen on the website and the room was immaculate. This small hotel is Mediterranean-style and is on the corner of two busy streets but the noise was not a problem for either me or my partner (I did, however use my ear plugs).
The staff is very friendly and helpful. I could not believe the service we got from such a small hotel. A hotel can make or break a trip... When we go back to Cancun, we will stay at this hotel again! We just loved it!
TripAdvisor Reviews Terracaribe Hotel Cancun
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