What A Room!

Where do I start with this hotel? It's just absolutely amazing. The receptionist couldn't have been nicer. They arranged for me to check in early and showed me to my room with my luggage.

I couldn't believe my eyes when I saw the room. Two of largest double beds I've ever seen and so comfortable. The room was just a picture of contemporary decor and I loved it.

The facilities blew me away. A DVD player in my room - I've never had that before and they offered me free DVDs during my stay.

My evening meals were fantastic and the menu has something to suit everyone's taste and a real pleasure to the palate! I would have to recommending saving room for desert - you'll understand why when you see the desert selections!

Overall I honestly can't praise Ten Square enough and really look forward to getting back. A+++++

Very nice

Ten Sq was the venue for a quick night away. The room was lovely, comfy bed, well stocked mini bar, cd player, dvd and a wonderful bathroom. The bath was sunken and had a slight tilt so you slide right down into it, big enough for two, too.

The staff were very friendly and we'd a good meal in the Grill. However, as the place was really crowded it would have been nice to have the option of another small, residents only, bar.

I'd recommend it for a romantic weekend away - in fact, I already have.

China meets the Amazon

My partner and I recently stayed at Ten Square on their Romantic Package. It is a beautiful hotel right in the City Centre, just at City Hall. The Hotel is a mix of China meets the the amazon (sounds mad i know). The rooms are minimalist and excellently stocked. They have the most amazing Molton Brown products in the bathroom. The bed has to be one of the largest we have ever slept in, very extravigant The bar and Dining/Breakfast area is very colonial in style. A word of warning, the bar is extremely busy on Friday nights, very crowded but still not bad service. The staff are just lovely and the package itself is perfect for that romantic moment and is quite reasonable in price too. We will be back for sure!!

Not a five star in my opinion

We went for a christmas shopping weekend in early December 04. Like many reviews before, i agree that the hotel has a great location - you are right at the heart of everything! However, it has to be said that the public rooms are dark and definately nothing special: there is no spa, pool or gym (like what you would expect from a five star hotel) and we found the recpetionist cold and unfriendly (not much evidence of the famous irish charm here!). On the plus points though, the beds are fabulously big and comfy and the Molten Brown toiletries are a nice touch but the apart from that the rooms lacked character. On arriving our bedroom was freezing - the heating didnt work! So the hotel offered us stand up heater but this was freezing December after all and not what we would have expected at those prices so we insisted that we be moved. But this was done reluctantly

(hence the comments about reception). However the breakfast was superb. All in all it was okay but in my opinion should be a THREE star grading.

Decided to stay after reading so much

Decided to stay after reading so much .I honestly dont know what all the fuss is about. Ifound it to be pretty average.The bar service was slow and quite impersonal.Not very much atmosphere although the bed rooms were okay but very pricey.

Great Location, Great Price But not 5star

Loved the location and price(lastminute) but the staff made sure of reminding us on several occasions that we were a 'lastminute booking'.

We were there for two nights and when room was serviced, linen was not changed!! The interior design is great, good size room(room 307) and quality linen&amenities. BUT downlights falling out of ceiling, carpet stained, tiles missing in bathroom floor and ceiling has water leakage stains....etc etc

Breakfast was of good quality and very reasonably priced. Staff are inconsistent-some genuinely attentive and friendly- some not so....

This "Luxury 5 star Boutique Hotel" has the making of a great hotel but hasn't been maintained and the staff aren't up to scratch!!

I would love to go back to the hotel because of the location, but I don't think I could.

I loved Belfast

This hotel was excellent. We got a very reasonable deal on Lastminute. The standard was brilliant. The bar and restaurant were excellent and we were made to feel very welcome.

If you are looking for old Belfast charm this is not the hotel. This is a modern hotel with a chinese theme. Location is excellent for central Belfast.

Fabolous hotel!!

We got an excellent last minute deal over the internet, and were pleased to see we paid half price for the room. Very spacious room, elegantly furnished, very clean and big bathroom. Dinner was also wonderful, a bit pricey but worth it. Would love to stay here again.

Need to try a bit harder

The hotel was in a great location and the staff were very pleasant but I am glad that I had not paid full price. If you get a good deal, fine.

If you don't then go somewhere else. They need to try a bit harder to get this hotel right. We stayed for a weekend when refurbishment was going on in the bar. This had an unexpected twist, the fire alarm went off, filling the restaurant with very fine dust just as we were going down for breakfast. Still, the staff were apologetic and moved everyone to another seating area where we enjoyed a very nice breakfast. The room was ok facing inwards to a central courtyard where each night between 1 and 2 am the bar staff obviously sort out the glass recycling from the bar. I don't need to say anymore do I?

Good, could be excellent with a little focus

Stayed for a weekend at Ten Square. Great location right next to City Hall. Rooms aren't huge, as it's an old building, but the rooms are very modern and well decorated. Lots of nice individualistic touches, dark oriental wood finishes, lots of minimalism. We ate in the restaurant (Porcelain) one night. This is a top restaurant in it's own right, so book ahead. Food was top notch, I had one of the freshest pieces of fish I've had in ages. It was let down slightly by the service (given table in smoking section without asking, we were then moved to a solitary table beween two large groups, before finally getting a decent one....it wasn't THAT busy; long delay in bringing wine....starter arrived before it; offered coffee before main course, etc). OK, nothing bad, but at the prices (?100 for 2) you'd expect more professionalism. Still, the food is really good and the dining room is very cool, with a good bar beside for before/after.The only real niggle I have is with the car park. OK, it's a city centre hotel, so this is always a bit tricky. Anyway, TenSquare has a deal with one nearby carpark.......which closes at 8pm in the evening (we arrived at 8:05!). Their carpark also doesn't open on a Sunday. Which makes the whole thing useless for a weekend visitor. This is poor for a hotel of this quality and price. Best was when checking out on Sunday morning, the concierge asked if we had taken advantage of their car park voucher!!!("No, you muppet, it's closed on Sunday!").So overall a really nice place, with a few minor glitches to iron out.